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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.6
613 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 613 reviews

October 10, 2020

Always a great experience here, bought my last three trucks with these guys. James Smith is a great salesperson and their finance department are all stars. ⭐⭐⭐⭐⭐ More

by Tim B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

Awesome service from start to finish! James Smith was knowledgeable, helpful and attentive to what we wanted. Highly recommend dealership and James. Eric S. Clinton, MA More

by Eric S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack D.
October 08, 2020

James was great to work with. Kept in constant communication on where we were in the buying process. Courteous and respectful to my concerns and did not pressure me at all. More

by Johnmgreen1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

I highly recommend James Smith. He was honest and gave me exactly what I wanted. Very personable and reliable. I'm a satisfied customer! I will be making sure to be only going to him and referring him to my More

by sbowser7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
October 07, 2020

James was great! Friendly, informative, and a pleasure to work with. Helped me get into my very first car, a 2014 jeep compass and now I've gotten my 2nd car a used 2018 wrangler from him as well. Fantastic More

by jeeplvr930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

It was my first time leasing a vehicle. James made the process quick and easy! Overall, the staff were very friendly and pleasant to work with. More

by Tiffany
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Smith
October 05, 2020

I entered as a customer and left as family. The JEEP family! A great experience to what I had perceived. If you want a no pressure sales man James W is it. He listened, did not try to steer me to what t More

by Chivalry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Depietro
October 03, 2020

Thanks to James Smith I purchased a new dodge challenger. His personality, professionalism and knowledge made my experience a pleasurable one. Highly recommend James Smith as well as 495 Jeep itself. I will More

by thomasb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

My experience was exceptional! I leased my 2020 Jeep Compass in August. Jack DiPietro made me very feel confident in my choice and explained everything to me (this was my first lease), the process went More

by kgallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack DiPietro, Pat Poirier
October 01, 2020

Best service after the sale thatI have ever experienced James is an asset to your operation Thank you for the exceptional experience. I look forward to our next purchase More

by Sawmizer
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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