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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.6
613 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 613 reviews

November 06, 2020

James exceeded my expectations and I was beyond pleased with his knowledge, service, and professionalism. He made me feel very comfortable throughout the whole buying process and I never once felt pressure More

by Mdolan87@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

What a great job! Thank you to James. He was courteous, knowledgeable, thoughtful and very hard working. He didn’t try to sell me on on any specific product. He just solved my vehicle search problem, quick More

by ihsan essaid
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

James is helpful, kind, respectful and professional. We have leased a few cars from him at 495 Jeep and he has always been attentive. If you want a smooth and less stress experience, go see James! More

by AmyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Best salesman hands down. Very helpful and knowledgeable about the product. Delivery was easy and James was very thorough on how my electronics worked. Made sure my phone was synced to my vehicle More

by Mgarcia75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

This is my third time working with James. He’s been nothing but helpful and supportive on what can sometimes be an overwhelming process. I can’t recommend him enough! If you need a Jeep, James is your More

by arig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

James gets five stars for customer service delivered on everything we discussed on time. Very knowledgeable on products. This is the second vehicle I bought from 495 and James same experience both times. More

by doucedw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

I highly recommend 495 Ram dealership, very professional and friendly staff. The advertised online price IS the price of the vehicle. Internet sales manager Shah actually found $3K additional discounts I wa More

by 2020RAM1500
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Cruz
October 26, 2020

I now have a new perspective of car salesmen because of Mr. James Smith! He is trustworthy, and I will go to him again for sure! More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Thanks to James, I'm now a "Jeep Girl". He was friendly and personable. James took the time to explain every detail about the car. On the day that I was to pick up the car, he kept in constant communicatio More

by mindyoneil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

We leased a Jeep Compass almost 3 years ago from James. He made the process easy and enjoyable. He never pressured us into anything and he works hard to get us the best deal on our compass. We will be comi More

by jmbowza3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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