495 Chrysler Jeep Dodge Ram

It was a pleasure having James W. Smith along to help ease our way out of our old 2018 Durango lease and into a new 2021 Grand Cherokee Limited lease. James could not have been more up-front, informativ ease our way out of our old 2018 Durango lease and into a new 2021 Grand Cherokee Limited lease. James could not have been more up-front, informative and bs-free in his communications while facilitating a seamless deal. James accurately described himself to us as more of a “Personal Motor Vehicle Coordinator” than a car salesman, and my wife and I would agree... to his credit he certainly excelled in the “personal” aspect of coordinating our transaction, Thx again James W. and everyone at 495 Chrysler Jeep Dodge Ram! More

James was outstanding second time around got me where I needed to be again! Knowledgeable, and friendly, never pushed for anything! From my ram to a jeep 🚙 outstanding!! needed to be again! Knowledgeable, and friendly, never pushed for anything! From my ram to a jeep 🚙 outstanding!! More

James was very helpful and informative. He made the car buying experience a little less of a hassle. He made sure everything was done efficiently and quickly. buying experience a little less of a hassle. He made sure everything was done efficiently and quickly. More

Great service Phil very knowledgeable and very thorough. Highly recommend Phil and the dealership was 1st class service. Price of Jeep was very good. Very Happy! Highly recommend Phil and the dealership was 1st class service. Price of Jeep was very good. Very Happy! More

The dealership is clean and the staff friendly. Josh answered all of our questions thoroughly. Very nice guy to deal with. Would recommend Josh to our friends answered all of our questions thoroughly. Very nice guy to deal with. Would recommend Josh to our friends More

James was very informative, asked me what I wanted in a vehicle and delivered! He was professional and personable which made him very easy to work with. He made sure I got into the vehicle I wanted. vehicle and delivered! He was professional and personable which made him very easy to work with. He made sure I got into the vehicle I wanted. More

My experience with James was wonderful! James provided excellent customer service. He is very helpful, accommodating, responsive and courteous. Definitely would recommend to a friend! Thank you James! excellent customer service. He is very helpful, accommodating, responsive and courteous. Definitely would recommend to a friend! Thank you James! More

Josh was excellent to work with. He really knows his stuff. He’s very well educated and really helped me make the perfect choice and I got my lease!! stuff. He’s very well educated and really helped me make the perfect choice and I got my lease!! More

I just picked up my 2021 Jeep Grand Cherokee 80th Anniversary edition and the whole sales process could not have been any easier or smoother. James W Smith is a pure professional and not at all a "p Anniversary edition and the whole sales process could not have been any easier or smoother. James W Smith is a pure professional and not at all a "pushy" salesman, which is a total deal breaker for me. As someone that used to sell cars and knows the whole process very well, it was a breathe of fresh air to Deal with James W and Jack in the finance office. I did a lot of the deal via text before I even arrived at the dealership. I was upfront and told James I was shopping a few Jeep dealerships and wanted the least amount of back and forth and a great price. I had no trade and told him exactly how much I was going to put down. They came back with a monthly payment a lot lower than I anticipated and then I asked to come down just another $8 per month (just to make myself feel better LOL) and they made it happen. That was it, done deal!!! I honestly spent more time driving the Jeep on the test drive than I did negotiating the deal. If you want to buy a new Jeep and want an honest upfront salesman, then go to 495 Jeep and ask for James W!!! As long as this Jeep holds up well for 42 months and CAL Leasing doesn't try nickel and diming me when I turn it in, then I will most definitely be a repeat customer of 495 Jeep and James W. Best car buying experience to date and I have bought a lot of cars over the years!! More

He was very friendly, knowledgeable, and professional. Did a great job explaining the differences in the two keeps I drove. Very happy with my experience. Did a great job explaining the differences in the two keeps I drove. Very happy with my experience. More