495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Got the Appointment day and time I wanted, dropped it off the night before got a call around 12 the next day saying it was done and ready to be picked up. I always get great service here, everyone is super the night before got a call around 12 the next day saying it was done and ready to be picked up. I always get great service here, everyone is super nice and accommodating! Thank you! More
James was the perfect man for the job. I went in with a particle truck in mine and when I saw the truck that I ended up buying he took the time to explain the difference between the two vehicles and answer particle truck in mine and when I saw the truck that I ended up buying he took the time to explain the difference between the two vehicles and answered all of my questions When it came to delivering the vehicle I could not have asked for any better service If anyone is looking for a salesperson and asks my opinion James is the person I will send them to More
Came in for a 2021 Ram Laramie and worked with James. I've worked at dealerships for years and was not looking forward to the games dealers usually play. James was responsive and able.to get me a price t I've worked at dealerships for years and was not looking forward to the games dealers usually play. James was responsive and able.to get me a price that competitors wanted at least $100 more for a lease. The next day I came in, truck was pulled up warm and ready for a test drive. Next evening came in and James delivered the truck and stayed in touch to make sure everything was perfect. It was a true pleasure working with James and would recommend him again. Thank you James for helping me get into my first Ram. So far it's been amazing. More
Though customer service overall has improved, I still can’t feel good about the experience I just had. I feel scammed, though I believe the business is too reputable to have actually scammed me, so then can’t feel good about the experience I just had. I feel scammed, though I believe the business is too reputable to have actually scammed me, so then it’s just poor business. I called regarding a recall. Got ahold of them quickly and easily to set up the appt, unlike in the past. Drop off was a breeze. I asked to do oil change while there and it was added no problem. Work was completed in timely fashion and they called to let me know work was done but engine light came on. They said they’d diagnosed problem and could fix that day. I said I had a guy I’d have look at it and they informed me it was now an additional $140 for diagnosing the problem that wasn’t a problem when I dropped off vehicle and I never asked them to diagnose. More
James was great! Went in to turn in my lease and left with a brand new Jeep! Very painless experience! I’ll be back again in a few years for another new one! Thank you James!! with a brand new Jeep! Very painless experience! I’ll be back again in a few years for another new one! Thank you James!! More
I really like Bill. He does a great job. But very disappointed that when I bought a wrangler I was told they hold their value. Now of course not mine though so it is worth less than I owe and I reall disappointed that when I bought a wrangler I was told they hold their value. Now of course not mine though so it is worth less than I owe and I really just wanted to upgrade. More
Always a pleasure dealing with this dealership. Advertised price is the advertised price, no pressure, very attentive and great listeners.I have purchased several new vehicles here, and always retu Advertised price is the advertised price, no pressure, very attentive and great listeners.I have purchased several new vehicles here, and always return, service dept is great too. Josh and Shah were excellent. And fair market trade for your current vehicle makes the process that much easier. More
I couldn't have had a better experience buying my Dodge Ram Laramie Pickup. Usually when buying a vehicle is so stressful and not this time!!!! Phil was friendly, professional and knowledgeable. He knew al Ram Laramie Pickup. Usually when buying a vehicle is so stressful and not this time!!!! Phil was friendly, professional and knowledgeable. He knew all the ins and outs of the truck. No pressure buying process. It felt to good to be true. The fastest and best buying experience I have ever had. Phil is truely a top notch family car salesman. He went above and beyond selling me my truck. He took the time to help me set up some options. He even came in on his day off to make the delivery Not to mention he called after the purchase to see how I like it and see if I have any questions!!! I highly recommend asking for Phil Prieur when you visit 495 Jeep. We also worked with Jack DiPietro for the financing. He was friendly, no pressure on extras. He laid out all the options and helped us decided what we needed in our budget. It truly was painless. I so appreciate the process as life is so busy these days and I wasn't sitting for hours for the buying process. You won't regret purchasing from this great team they truly were the best to deal with!!!! More
They were very detailed oriented and they gave me excellent service..... everyone was great..I will definitely recommend all my friends and family members to come here... excellent service..... everyone was great..I will definitely recommend all my friends and family members to come here... More