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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.7
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 622 reviews

March 16, 2021

Friendly service and not pushy with unneeded services. At this visit, they also went above & beyond and fixed a dent in my bumper at no charge. More

by ygirard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Glover
March 16, 2021

495 was a great dealership to work with. The process was very simple and easy. I would highly recommend them to all my friends and family. More

by Vditullio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi, David Duffin
March 13, 2021

James was a pleasure everything was super easy only sales person who actually took the time and did a 360 review on the car plus showed all features (I went to 5 diff dealers and none did that) he listened a More

by Carolinarios0912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

James and Shah are a pleasure to work with. They don't play any of the typical dealership games you're probably used to dealing with. Pricing was upfront and we never felt pressured throughout the entire More

by crjenkins10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

James was an absolute pleasure to work with from the beginning. By far, the least stressful and easiest car shopping I have done thanks to James. He was informative and able to help with any questions, More

by allieb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Best new car buying experience I’ve ever had. James Smith was great as our sales representative. No pressure easy going personality made our experience great. He is very knowledgeable about all of the option More

by Dbachner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Berberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack DiPietro
March 02, 2021

Great service. I have been going to 495 Ram Dodge , Jeep for the last two years, this dealership is top notch in service and sales in my opinion. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Berberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

We came to this dealership after having bad customer service at another dealership. This dealership helped u get to the price we wanted to get to and josh was so pleasant and informative and really made More

by Brianne S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Berberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Excellent service definitely recommend! David Duffin made me feel comfortable and made the process easy. Thanks again for finding the vehicle that I wanted! Now just need More

by Scat pak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Duffin
February 26, 2021

This is the 4th vehicle I've bought from 495. Really fast and easy experience. All the guys were great. James and John were fair and made it all work for me. Most importantly to me, they didn't waste my time More

by Rick D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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