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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.7
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 622 reviews

May 05, 2021

Excellent experience. Professional, efficient and extremely knowledgeable. I won’t buy a Jeep anywhere else now. James and Shah made it a very easy and comfortable. More

by Paradis.cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Outstanding treatment and authenticity from the first inquiry through delivery. David, my salesperson is fantastic. He listened to something unique to me m, unrelated to vehicles, and did research and up More

by Dre’sRubicon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
ike Twombly
5.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey, finance , Sean Ghandchi, Sam Cruz, David Duffin
May 04, 2021

I had a coupon for an oil change but when I got there, they added a bunch of Add ons for the price was the same as usual. I could have gone some where else for cheaper. I feel cheated. More

by Holly_bernard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2021

Had a wonderful experience buying a car from 495, Eddie was knowledgeable and responsive to make my deal pronto and get me on my way. More

by Ali1983k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
April 28, 2021

Same day service . I have about three ram truck. I’m alway there every two week from oil change it getting parts for the truck More

by 21towing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
April 24, 2021

My husband and I just happened to stop there for a quick look at the SUV’S and the sales men came out we told him what we were looking for not sure if we were ready to change but after a while talking to Mr More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Easy scheduling, quick performed while I waited...appears tire pressure was adjusted with rotation of tires. Appointment was confirmed both through email and via text More

by Gogogoral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with service, not sales
April 20, 2021

Great sales men in the sales department was phenomenal general manager quick and easy truck purchase . And I didn’t try to sell me a bunch of extras More

by Miketierney112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
ike Twombly
5.0
This rating includes all reviews, with more weight given to recent reviews.
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

You can say that I am a member of the Jeep Family as this is now the 3rd Jeep that I have bought and or leased through 495 CDJ. James W. Smith is a phenomenal sales guy who takes the time to listen to what More

by CMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack DiPietro, John Campbell
April 14, 2021

Service department, customer service is a joke!!We are Service department, customer service is a joke!! We are a multiple jeep family for 35 yrs an I will never step foot in this dealership again. More

by Keith
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Cruz
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