495 Chrysler Jeep Dodge Ram

All the people I talked to were very nice they understood what I wanted to have done. Yes I would go back to this dealer. what I wanted to have done. Yes I would go back to this dealer. More

I'm owner of the new RAM TRX, I had some issues related warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremel warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremely valuable and I look forward continuing working with them! Thanks Lionel and 495 team! More

This is the 3rd time that we purchase a vehicle from 495, they are amazing. Phil is knowledgeable, respectful and dedicated. He never once made us feel pressured, he knew details about all of the different v they are amazing. Phil is knowledgeable, respectful and dedicated. He never once made us feel pressured, he knew details about all of the different vehicles they sell and was just an amazing human being. While Phil was away, he asked Patrick to assist us. The transition was seamless, I knew that Phil wouldn’t leave just anyone to conclude all of the work he started. Thank you Phil and Patrick More

Excellent customer service, Phil was helpful and knowledgeable and great to work with knowledgeable and great to work with More

Good service all around. Joshua was extremely helpful during the entire sales process. All my questions were answered in a timely manner. Thank you for a good car purchasing experience. during the entire sales process. All my questions were answered in a timely manner. Thank you for a good car purchasing experience. More

They have very poor customer service the service manger didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a loa didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a load of bull crap you know how many times we've heard that and laughed about it I've been dealing with them on many occasions one when I bought my charger there in 2018 I would bring it back for the AC every couple months and they would charge me $100 and it's still not fixed and they tried saying the part is discontinued when it's not it's just the part number is superseded which means they just changed the last two numbers and I've been dealing with this issue and it's still not fixed and the paint is peeling on my truck and bubbling in dealing with them since April my truck had under 15000 miles on it when it went in and it's been going back and forth for 4 months they finally fix the paint but now I have other issues my windows scratched which they did fix and they scratch again and this last time they put 338 miles on my truck and dented my bumper and refuse to fix my bumper and when I brought it to the attention of the owner of the dealership he basically said he doesn't want to deal with it and wants me to pay for half of it and called me a piece of xxxx nice customer service More

Loved my experience there. Everyone was so helpful and they got me exactly what I wanted. Eddie was the best, he explained the whole process to me and made everything go smoothly. they got me exactly what I wanted. Eddie was the best, he explained the whole process to me and made everything go smoothly. More

Went in for oil change, tire rotation and air pressure issue with one of my tires. After inspection they came to me in the waiting room to tell me what they found-what needed to be done and time frame to issue with one of my tires. After inspection they came to me in the waiting room to tell me what they found-what needed to be done and time frame to do it in. I appreciated the courtesy More

My vehicle has been brought there twice and none of the work was done that was supposed to be done the car is still the same and I'm talking like $1,500 later they absolutely suck! I'm not done I'm going t work was done that was supposed to be done the car is still the same and I'm talking like $1,500 later they absolutely suck! I'm not done I'm going to go to the media with this problem More