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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.7
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 622 reviews

August 09, 2021

Excellent customer service, Phil was helpful and knowledgeable and great to work with More

by Chenevertgregg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Terrible experience. I made a appointment two weeks out for a time. They didn’t take me till three hours after my scheduled appointment. They also never informed me about issues I had with my car, never to More

by ctmradams1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shahriar Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

495 Chrysler Jeep Dodge Ram responded

I apologize for the lack of communication like many business we had some staffing issues in the summer. We have since improved this and would like to invite you back and hopefully we can exceed your expectations.

July 30, 2021

Good service all around. Joshua was extremely helpful during the entire sales process. All my questions were answered in a timely manner. Thank you for a good car purchasing experience. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Berberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

They have very poor customer service the service manger didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a loa More

by Dday
Customer Service
Recommend Dealer
No
Employees Worked With
Shahriar Ghandchi
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Loved my experience there. Everyone was so helpful and they got me exactly what I wanted. Eddie was the best, he explained the whole process to me and made everything go smoothly. More

by Michelle_Rodriguez2318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
July 20, 2021

Went in for oil change, tire rotation and air pressure issue with one of my tires. After inspection they came to me in the waiting room to tell me what they found-what needed to be done and time frame to More

by fmq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
July 17, 2021

My vehicle has been brought there twice and none of the work was done that was supposed to be done the car is still the same and I'm talking like $1,500 later they absolutely suck! I'm not done I'm going t More

by wchumphrey4
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
July 16, 2021

Best dealership around. We are on our 3rd jeep from them. They show respect for your time and have everything ready to go when you arrive to buy/lease your vehicle. For working parents who don’t have a lot o More

by Flynn23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack DiPietro
July 15, 2021

James has been working with me to get me into the vehicle I want at a price that works for me even going so far as to try to source the vehicle from another dealer. That is not easy to do in these times! I h More

by Lo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

Friendly service, good value. salesman (Phil) was excellent. Kept me up-to-date every step of the transaction. Car was a good value, and exactly what I was looking for. More

by PC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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