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495 Chrysler Jeep Dodge Ram
Lowell, MA
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store everyday
You can call me direct at 978.454.1400 and speak with me personnally
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 622 reviews
September 15, 2021
James helped me find the best option that works for my family. Very patient and hard working guy! Thank you for making me a Jeep Girl! family. Very patient and hard working guy! Thank you for making me a Jeep Girl! More
by JeepGirl
Employees Worked With
September 12, 2021
I have purchased many cars. This was the best buying experience I have ever had. Sam was a pleasure to work with. If any one I know was looking for a Jeep I would send them to Sam at 495 Jeep. experience I have ever had. Sam was a pleasure to work with. If any one I know was looking for a Jeep I would send them to Sam at 495 Jeep. More
by Swalker
September 11, 2021
Just had the best experience with them. I kept taking my jeep back to dealer I bought it from, 6 different times, and always came back worse off. Took it 495 Jeep service and had really awesome customer se jeep back to dealer I bought it from, 6 different times, and always came back worse off. Took it 495 Jeep service and had really awesome customer service and have my Jeep back running better than it seems than when I bought it. I found them to be very reasonable price wise also. I am a very satisfied customer right now. I will be using there service in future. Mike F. customer service representative, was very friendly, professional, and knowledgeable. He was always happy to answer all questions or concerns. More
by cynthia201426
Employees Worked With
Mike F. Service dept.
September 08, 2021
Worst dealership. I have a brand new Jeep 2021 with jeeb wave warranty that was purchased at a different dealer. Despite several visits, they failed to address a very simple issue with a tire that was out o wave warranty that was purchased at a different dealer. Despite several visits, they failed to address a very simple issue with a tire that was out of balance. I had to deal with vibration for several months until I finally took it to an independent mechanic who found an issue with a tire that was way out of balance. The issue was fixed in one visit and no more vibration. It appears that the service personnel are either incompetent, or they don’t care. I will take my business anywhere else, but this place. More
by Jeep_adventure
Employees Worked With
September 01, 2021
Josh was great good experience as always at 495 Jeep. Spent time with me finding the right car even came in on his day off Spent time with me finding the right car even came in on his day off More
by Clt2bos
Employees Worked With
August 28, 2021
Jack Diprieto and Patrick Poirier. These two gentlemen know how to treat a customer. A+professionalism and quality service! First round is on me g. know how to treat a customer. A+professionalism and quality service! First round is on me g. More
by Rahquise123
Employees Worked With
Jack D. Patrick P.
August 23, 2021
I bought my Jeep Grand Cherokee in 2015 and have been very happy with the after service care that I need for routine maintenance I also feel comfortable as they explain me what the problem is which mak very happy with the after service care that I need for routine maintenance I also feel comfortable as they explain me what the problem is which makes me comfortable More
by ruerustyoscar
Employees Worked With
As it has been 5 years I can’t recognize names but recall as being outstanding and arranged to get me home if my jeep needed more time to finish service
August 18, 2021
I'm owner of the new RAM TRX, I had some issues related warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremel warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremely valuable and I look forward continuing working with them! Thanks Lionel and 495 team! More
by Gaston Menarvino
August 18, 2021
This is the 3rd time that we purchase a vehicle from 495, they are amazing. Phil is knowledgeable, respectful and dedicated. He never once made us feel pressured, he knew details about all of the different v they are amazing. Phil is knowledgeable, respectful and dedicated. He never once made us feel pressured, he knew details about all of the different vehicles they sell and was just an amazing human being. While Phil was away, he asked Patrick to assist us. The transition was seamless, I knew that Phil wouldn’t leave just anyone to conclude all of the work he started. Thank you Phil and Patrick More
by isa178
