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495 Chrysler Jeep Dodge Ram

Lowell, MA

4.7
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store everyday You can call me direct at 978.454.1400 and speak with me personnally Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 622 reviews

December 22, 2021

Easy to schedule appointment, got my vehicle in right on time, and the work completed in under an hour. More

by GaryA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle in Service
December 15, 2021

The dealership was fantastic! The inventory was awesome with so many nice Jeeps to choose from! The service technicians were outstanding! More

by bhesse4497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

bhesse4497 responded

The dealership was awesome from the drive through for service and the way they went right to work on my vehicle. While I was waiting, I was able to check the new and pre-owned inventory and it looked great. Thanks again to all of the employees for their hard work. Merry Christmas to all!

Dec 17, 2021 -

bhesse4497 responded

IT’s me, Brian Hesse!

December 08, 2021

We have had a good sales and service experience with 495 Jeep Chrysler. Patrick is thorough and professional. More

by Offpiste611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
November 28, 2021

Easy to make a convenient appointment and work is always done quickly and efficiently which I appreciate. More

by ccheney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont recall
November 26, 2021

Service is extremely poor would rather have my Computer IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team gr More

by BrokenNewCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ike Twombly
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

The staff is pleasant and the work is always done in a timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have More

by Marybethmarcouillier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if the names but it was the service department. They were all great.
November 18, 2021

Polite, on time service. Easy to schedule service at time we wanted.. Honest. We had scheduled tire rotation and they told us the wear was even, tread was good for another 5000 Miles. Then get new tires in s More

by My name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
November 15, 2021

James was a tremendous help! Friendly and kept me in the loop throughout the process More

by rroderick17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James W. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Mann
November 11, 2021

This dealership was very inviting by sales rep and solved all my needs that I needed to accomplish More

by Rcooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tonygh99 Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

I’ve bought 4 vehicles from this dealership and have always been happy with service until this last time. 1 1/2 hours for an oil change and having to ask a salesman to check the status of my vehicle was More

by Rgibson11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Cruz
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