Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
495 Chrysler Jeep Dodge Ram
Lowell, MA
622 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store everyday
You can call me direct at 978.454.1400 and speak with me personnally
Tony
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 622 reviews
February 15, 2022
Made appointment online about 3 weeks ahead of scheduled date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not rea date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not really an issue unless your wait is considerably long. More
by AB
Employees Worked With
Unknown
February 09, 2022
Service made appointment within 2 days. This was quirk with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls were done with additional items I added to list and the Car was washed within 2 hours. Very Happy with service and service advisor Mike Flynn. Lew More
by presl1011
Employees Worked With
Michael, Flynn
February 01, 2022
Buying with out pressure and having super nice sales staff brings me back year after year staff brings me back year after year More
by Mjtandem
January 29, 2022
No updates, held my car hostage and was told as the owner / lease not to call them for update, your manager is a tool. And I will never purchase another Jeep. 495 Sucks couldn’t even do a oil change for my c / lease not to call them for update, your manager is a tool. And I will never purchase another Jeep. 495 Sucks couldn’t even do a oil change for my car. Awful people!!!!!!!!!! More
by Annoyed
January 19, 2022
I purchased my Chrysler at this dealership in 2015 and each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regardin each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regarding the repair were answered and I left the vehicle (undriveable) at the dealer for repair to be completed the next day. I was pleasantly surprised to receive a call from the service manager that the repair had been completed the same day I brought my car there. This effort took place despite several service writers and mechanics absent due to Covid. Excellent service! More
by js508446
Employees Worked With
Mike, service writer
January 11, 2022
Got a next day appointment for 40,000 mile maintenance work on my 2016 Jeep Wrangler. Drive-thru drop- off was very quick and easy. Service tech called me about work proposed and again when my Jeep was re work on my 2016 Jeep Wrangler. Drive-thru drop- off was very quick and easy. Service tech called me about work proposed and again when my Jeep was ready for pick up. Everyone was courteous and helpful. More
by Dan
Employees Worked With
Service tech
