
495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Just picked up my Ram from the service department after 3 days of it sitting in the lot with no work done, after having made an appointment and telling the service rep I was renting a car and hotel room whil days of it sitting in the lot with no work done, after having made an appointment and telling the service rep I was renting a car and hotel room while waiting. Was told several times over the 3 days it was actively in the shop getting looked at, which wasn't true. Only found out because I have a fancy LTE-enabled security system that logs everything, and I could see it hadn't been turned on or moved in days. Had a very hard time getting anyone to answer or return my 10-15 calls. Eventually I couldn't trust them when they said they were about to get to it and decided to cut my loses. When I arrived to pick it up at 2PM on a Wednesday, none of the managers were at the dealership. So I'm out several hundred dollars of rentals and 3 days of aggravation for nothing. More
Everyone is always so friendly and attentive. They were busy during my recent service visit, but were able to get me in and out relatively quickly. They were busy during my recent service visit, but were able to get me in and out relatively quickly. More
It was a great experience they made the process very easy and were able to get me financing! Thank you! They are also accommodating me and getting me mid flaps for my new Compass! and were able to get me financing! Thank you! They are also accommodating me and getting me mid flaps for my new Compass! More
Brought my truck in for a simple repair was told it was going to be done on a Friday did not get a phone call went to the dealership myself thinking it was all set was told by one person they didn’t get a going to be done on a Friday did not get a phone call went to the dealership myself thinking it was all set was told by one person they didn’t get a chance to look at it then was told by the service manager that they had to order the part then he said it would be done by Tuesday went back Tuesday and was told it would not be done until Wednesday again no phone call no communication I tried calling the service department nobody would pick up it was always leave a message no return phone calls worst service I’ve ever dealt with rude ignorant would never recommend anyone to do service business with them More
I was placed in the perfect car. My customer service representative David handled me and my boyfriend very well. He was very knowledgeable about the vehicles there,just what I wante My customer service representative David handled me and my boyfriend very well. He was very knowledgeable about the vehicles there,just what I wanted based on my interests. I walked out happily and appreciate the great customer service. More
Great looking dealership, quick turn around, great salesman with Josua, knowledgable, kind, relaxed and no pressure tactics. salesman with Josua, knowledgable, kind, relaxed and no pressure tactics. More
Josh is a polite and courteous salesman and is a please to do business with. to do business with. More
Courteous, professional and no BS. Dealings from day 1 were honest and no pressure. I like that the entire team was friendly and helpful. Very rare to find in a dealer. Pat was a great Dealings from day 1 were honest and no pressure. I like that the entire team was friendly and helpful. Very rare to find in a dealer. Pat was a great salesperson. Ultimately decided to go with this dealer because of the customer-centric approach. More
They were very courteous, and friendly. Their staff was professional and knowledgeable They worked very well to help me make my decision comfortably Their staff was professional and knowledgeable They worked very well to help me make my decision comfortably More