495 Chrysler Jeep Dodge Ram

Dropped my Jeep off on a Monday for an appointment at 8:40, and didn’t get a call until 5:00 saying we didn’t get to your Jeep we’ll do it tomorrow. I was told it will be done Monday, it was a lift insta 8:40, and didn’t get a call until 5:00 saying we didn’t get to your Jeep we’ll do it tomorrow. I was told it will be done Monday, it was a lift install. Tuesday comes I get a call at 9:15, do you want us to do the job? I said yes, ok it will be ready tomorrow. After a little back and forth my Jeep was done Tuesday by 4:30. The service person mike glover was very understanding and apologetic to my situation and very helpful.The service manager was zero help. The only reason they got 4 stars and not less was due to the exceptional help mike gave me. Would I go back yes, the technician who did the job was spot on and it looks great. More

Our experience with 495 has been excellent . We have both bought vehicles and had vehicles serviced there for years. Recently our vehicle came back to us not only having had the routine mainten We have both bought vehicles and had vehicles serviced there for years. Recently our vehicle came back to us not only having had the routine maintenance and tests performed as requested but freshly washed as well! More

You’re the best dealer in New England The service it’s unbelievable excellent service all over unbelievable excellent service all over More

Awesome job by 495 jeep Ram very professional very courteous I recommend people by their vehicles and get their service there from when I bought my truck to when I have my truck serviced again an awes courteous I recommend people by their vehicles and get their service there from when I bought my truck to when I have my truck serviced again an awesome job More

Scott really took great care of my car, it runs smoother, and rides better than it has in a LONG time, and Patty always takes great care of me, making sure I have a rental when problems are discovered. Than and rides better than it has in a LONG time, and Patty always takes great care of me, making sure I have a rental when problems are discovered. Thanks! More

I took my vehicle in for Inspection and was very impressed with the kind, courteous and very professional service at this location! Highly recommended and will be visiting the 495 Chrysler Jeep Dodg impressed with the kind, courteous and very professional service at this location! Highly recommended and will be visiting the 495 Chrysler Jeep Dodge Ram in Lowell again. More

These guys are usually pretty good. I waited a bit for someone to acknowledge me standing at the counter but eventually someone came over when they were free. I was just having the sche I waited a bit for someone to acknowledge me standing at the counter but eventually someone came over when they were free. I was just having the scheduled 30k maintenance done on my 2020 Jeep Grand Cherokee. I waited for over two hours before I proactively checked the status of the maintenance. I was told I should come back later in the day because they were having issues with the alignment and it was taking too long. They were nice enough to Uber me home to Tewksbury and back when my Jeep was ready. The service guy was very friendly, professional and polite. I thought the price was pretty steep at almost $600 for maintenance and wiper blade replacements. More

Easy dealership to work with. We will always go back.when we need another vehicle. We will always go back.when we need another vehicle. More

I was lucky to work with Phil Prieur. He was professional, friendly and knew his stuff. He continues to provide great service . I’ve had my Jeep Grand Cherokee L less than a month, and he He was professional, friendly and knew his stuff. He continues to provide great service . I’ve had my Jeep Grand Cherokee L less than a month, and he’s followed up a couple of times to see if I have any questions about my Jeep. I’m also waiting for a tow hitch, and he keeps checking to see if it’s in, and let’s me know the status. I would not hesitate to buy from 495 Jeep again. More

Friendly, helpful, professional and good to deal with. Eddie was great to work with. Will recommend Eddie was great to work with. Will recommend More