495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The whole process was handled very well by 495 Dealership. My representative Phil Prieur was excellent working through the paperwork as quickly and painlessly as possible. Thank you. Dealership. My representative Phil Prieur was excellent working through the paperwork as quickly and painlessly as possible. Thank you. More
Professional, friendly! Didn’t waste my time! Bill, Found me the exact truck I was looking for fast! Very easy to work with. Jack, was great and made the transaction pai Didn’t waste my time! Bill, Found me the exact truck I was looking for fast! Very easy to work with. Jack, was great and made the transaction painless . I will be returning for my next purchase . I would recommend Bill, to anyone in the market to buy a truck. More
Great service Bbb. Nbbbb bbbb bbbb nnnn bb bb bb bb bb bb bbbb bb Nbbbb bbbb bbbb nnnn bb bb bb bb bb bb bbbb bb More
Had an appointment to have warranty work preformed and an oil change. Dropped of my jeep at 8 am for a 940 appointment. Told him I will pick it up when it was done. Told him I need it by 2. He said no prob oil change. Dropped of my jeep at 8 am for a 940 appointment. Told him I will pick it up when it was done. Told him I need it by 2. He said no problem. Did not hear from them all day. Called at 115 and was told service rep will call me back. Waited till 2 and called back and asked for manger. He was out sick so talked to another person who told me they forgot my jeep. ALL DAY!!!!! So then the rep called me and said it’s going on the lift now. I was not happy as I had no ride home and had to have a coworker give me a ride to pick it up at 5. Just not happy at all with my last service. 👎🏻👎🏻👎🏻 More
Dropped my Jeep off on a Monday for an appointment at 8:40, and didn’t get a call until 5:00 saying we didn’t get to your Jeep we’ll do it tomorrow. I was told it will be done Monday, it was a lift insta 8:40, and didn’t get a call until 5:00 saying we didn’t get to your Jeep we’ll do it tomorrow. I was told it will be done Monday, it was a lift install. Tuesday comes I get a call at 9:15, do you want us to do the job? I said yes, ok it will be ready tomorrow. After a little back and forth my Jeep was done Tuesday by 4:30. The service person mike glover was very understanding and apologetic to my situation and very helpful.The service manager was zero help. The only reason they got 4 stars and not less was due to the exceptional help mike gave me. Would I go back yes, the technician who did the job was spot on and it looks great. More
Our experience with 495 has been excellent . We have both bought vehicles and had vehicles serviced there for years. Recently our vehicle came back to us not only having had the routine mainten We have both bought vehicles and had vehicles serviced there for years. Recently our vehicle came back to us not only having had the routine maintenance and tests performed as requested but freshly washed as well! More