Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
495 Chrysler Jeep Dodge Ram
Lowell, MA
619 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store everyday
You can call me direct at 978.454.1400 and speak with me personnally
Tony
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 619 reviews
August 02, 2022
Paul was great at helping me choose right vehicle for me and getting me the right price! and getting me the right price! More
by Zoesdoreen
Employees Worked With
July 29, 2022
Service department got back to me promptly after my car was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very ne was towed in on a Sunday evening. The service advisor promised that he would get back to me in 2 or 3 days and he actually hit back to me the very next day with a diagnosis and then immediately completed the repair. Couldn’t expect better service. More
by JMC
Employees Worked With
Can’t remember service advisor name
July 28, 2022
Been going for years no issues. Went today and they tried to scare me into an additional 400.00 “repair”/ replacement. When I said no thank you he seemed upset. Left. Came back 15 m Went today and they tried to scare me into an additional 400.00 “repair”/ replacement. When I said no thank you he seemed upset. Left. Came back 15 minutes later and tried to fear me into replacing this part. Felt like someone was trying to meet a sales goal. The guy that took my car in was brand new to the company but he just lost this dealership a long time customer. Went to another dealership who quoted maximum price for this possible repair( possible meaning it will NOT be as extensive as reported to me) 214.00! More
by Sebrajx
Employees Worked With
I do not know his name he is brand new
July 20, 2022
Efficient, courteous, comfortable waiting area. I would recommend them for sales and service. They take the time to look over the vehicle for any issues I would recommend them for sales and service. They take the time to look over the vehicle for any issues More
by Richardfrenette175
Employees Worked With
July 15, 2022
7/13/2022 the absolute worst service dept, I ever worked with. Dismissed my issue. Refused to look at a video of my issue. Never looked at vehicle on at least 1 visit. Never checked transmission fluid when with. Dismissed my issue. Refused to look at a video of my issue. Never looked at vehicle on at least 1 visit. Never checked transmission fluid when my complaint was transmission . I have never been treated this poorly from a dealership. Would never recommend. But they did have several good employees that helped but it was too late at that point. More
by jeep
Employees Worked With
Mike, excellent
July 05, 2022
The whole process was handled very well by 495 Dealership. My representative Phil Prieur was excellent working through the paperwork as quickly and painlessly as possible. Thank you. Dealership. My representative Phil Prieur was excellent working through the paperwork as quickly and painlessly as possible. Thank you. More
by bhayes1122
Employees Worked With
