495 Chrysler Jeep Dodge Ram

No very happy I call I make appointment I ask for the price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less price the lady told me 25 tire rotation when I get my bill to 3999 I talk to the guy he said everything change the prices six months ago I paid less than $100 to do all snd last week is almost $120 and I asked the manager why nobody answer me that’s why I’m not happy I never go back this Hi, Maicon ! 495 Chrysler Jeep Dodge Ram lowell again Sorry I’m very upset More

495 Chrysler Jeep Dodge is a professional company to purchase a vehicle. The entire team was organized, knowledgeable and pleasant to answer all questions. I felt respect throughout the company and pos purchase a vehicle. The entire team was organized, knowledgeable and pleasant to answer all questions. I felt respect throughout the company and positivity. I would definitely purchase another vehicle from this company. Thank you. More

The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch and prompt get my car fixed without a hitch More

Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back More

The work completed was done well, but the cost was outrageous for labor. The hourly labor rate is insanely expensive. outrageous for labor. The hourly labor rate is insanely expensive. More

Dealer was awesome but the lack of available warranty parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no war parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no warranty parts us not acceptable. How do you drive a Jeep that is broken and no solution is offered. More

Excellent service, fair, honest and caring staff. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. More

They really focused on the needs of their customers, and prioritized their commitment to service. prioritized their commitment to service. More

Shah, Pat, Jack and the entire 495 team were a pleasure to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would ab to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would absolutely recommend them to anyone looking for a new, or used vehicle. More

Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually tryi Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing. More