495 Chrysler Jeep Dodge Ram
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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495 Chrysler Jeep Dodge is a professional company to purchase a vehicle. The entire team was organized, knowledgeable and pleasant to answer all questions. I felt respect throughout the company and pos purchase a vehicle. The entire team was organized, knowledgeable and pleasant to answer all questions. I felt respect throughout the company and positivity. I would definitely purchase another vehicle from this company. Thank you. More
The dealership was very clean folks were very pleasant and prompt get my car fixed without a hitch and prompt get my car fixed without a hitch More
Awesome service truck was in for an unrelated issue and they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back they went ahead and performed a recall while it was there saving me the hassle of having to bring the truck back More
Dealer was awesome but the lack of available warranty parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no war parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no warranty parts us not acceptable. How do you drive a Jeep that is broken and no solution is offered. More
Excellent service, fair, honest and caring staff. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. More
They really focused on the needs of their customers, and prioritized their commitment to service. prioritized their commitment to service. More
Shah, Pat, Jack and the entire 495 team were a pleasure to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would ab to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would absolutely recommend them to anyone looking for a new, or used vehicle. More
Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually tryi Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing. More
The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions. They take extra time to make sure you are told exactly what was done and if you have any questions. More