405 Motors

Buyer beware!!!!!! READ BEFORE YOU BUY!!!!! Back in the beginning of April I decided to buy a truck. I went in to 405 and found a low mile f160 only 50k on her. Loo READ BEFORE YOU BUY!!!!! Back in the beginning of April I decided to buy a truck. I went in to 405 and found a low mile f160 only 50k on her. Looked straight and clean. Picked it up drove it home got home and I smelled oil so I looked and it was wet on the underside of the engine that and I could hear a tick almost like an exhaust leak. I called and they said it was prob residual from when they changed the oil pan gasket. But to bring it in and they will clean it off. So I drove it back in. Btw I live 35 miles away. They cleaned it off and told me the tick in the engine bay was reverb from the muffler and it needed to be replaced. No biggie I already bought a flow master for it anyway. I put the flow master in still had the tick. Still had the oil smell and wetness. It also had a vibration in the rear that that I originally thought it was the super cheap tires they put on it but that was also a first upgrade and the vibration was still there so I paid to take it to Ford for a second opinion. Turns out the oil pan was still leaking. As well as the rear main seal, valve cover and timing cover. The rear wheel is warped causing the vibration they said the engine tick was internal which I already suspected. Not only that but they said my rear brakes were going to need to be replaced soon yet the inspection 405 showed me stated my brakes were at 80% still. Luckily it had dealer warranty so I dropped it off to them only 2 weeks after I got the truck on my way to head for vacation. I called them later that week and they said they were going to fix the oil leaks but not the warped wheel. I asked about the tick and was told that their tech said it was the muffler. I said that's funny as I already replaced the muffler and ford says it is internal. They said oh I'll have them look at it again. A few weeks into them having my truck they say the tick was from a spark plug and I can pick up the truck Monday. Monday comes I call them and am told that the plug backed itself out again and that it is a bent valve and needed a new engine. I'll said the truck is low miles and I don't want a salvage or used engine. I was told not to worry they will get a remanufactered engine. So now they have had the truck for a month and a half. And am told I will have my truck in time for the holiday weekend. The day I am planning to pick it up I am told the new engine is leaking oil from the head gasket and they need to possibly warranty that engine. They put me in a little 2006 crv (I bought a truck for my kids and my dogs) I ended up having to fix the aux power jack in it for our trip as it didn't work since they said they had a vw suv for me to use but after driving half way there they told me it had issues and I couldn't use it. After a few weeks of taking the head off and verifying it was bad at a machine shop they end up sending the engine out for the replacement one. I told them I was over it and they needed to make it right so they ended up running my credit (which I never authorized or signed anything authoring them to do it) and they asked if I would be able to put money down on a different truck. Fast forward to them having my truck for 2 1/2 months. The new engine comes in. They have me in this giant Toyota truck like I said I have a family and dogs and needed a truck. The truck had popping and clanking ball joints which I eventually took back to them do to the unsafe nature of it. They get the new remanufactered engine installed and are trying to get it running smoothly. I said ok keep me posted. A few days later I call them (they never call back) I speak to someone working there to get an update and he had the attitude that I was annoying him. Mind you I have not once yelled at them. Not once lost my cool. I said to him I've waited 2 1/2 months so me calling every couple days for an update isn't a big deal. He said no but it slows us down. Pretty sure he isn't the one doing the work and that was a service advisor job to speak to customers. After being hung up on I drive in there and see the truck getting worked on and am told a few more days. That day comes and goes. Then I call again and am told the new engine has 2 cylinders with no compression so that remanufactered engine is also bad. So now there is supposed to be a new engine coming in. I am doubting they are truly remanufactered engines but actually from a salvage yard but time will tell when I get the truck and the paperwork and warranty on the engine they eventually put in. Oh ya. They have had the truck now for over 3 months and haven't heard anything in a couple weeks. I called and was told they would call me back but I'm not holding my breath. So moral of the story... Buyer beware!!!!!! Almost forgot. Their detail job consists main of just a wash and vac. I had to shampoo my truck 3 times to get it clean on the inside... More

Good deals Great selection, got low miles Toyota camary from this dealer with a good price, it was a super quick and easy process. They answering all the questio Great selection, got low miles Toyota camary from this dealer with a good price, it was a super quick and easy process. They answering all the questions and work with u to fix any issue. More

Excellent selection, no haggle, no pressure great staff The dealership had several options for the specific car I went to buy. They let me test drive it and get it inspected by a mechanic. The price was goo The dealership had several options for the specific car I went to buy. They let me test drive it and get it inspected by a mechanic. The price was good, all the paperwork was handled well and I was explained the entire process patiently. Car interiors could have been cleaned better before delivery. More

Super quick and easy This is the second car we have purchased from 405 motors. Both cars were Toyota's and we got both for awesome deals! Low mileage and you just cant bea This is the second car we have purchased from 405 motors. Both cars were Toyota's and we got both for awesome deals! Low mileage and you just cant beat the price!! Basit was SUPER accommodating, friendly and put up with us haha! Hopefully we don't need another car for a while but when we do, were definitely coming back here! More

Quick and Easy! We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve We picked up our car tonight! The process was a little complicated but they made it seamless. They were very accommodating and helped us to achieve the purchase of our new car. The car was detailed and very clean when we picked it up. They were very informative and we felt like we had all the information we needed to complete the transaction. We would recommend them! Kathy and Joe Marino More

Friendly staff, affordable cars, and a worry-free sale This was my first purchase at this dealership and I was surprised how easy it was. I was able to explore all of the vehicles they had on the lot and t This was my first purchase at this dealership and I was surprised how easy it was. I was able to explore all of the vehicles they had on the lot and test drive any that I wanted to compare. The staff was welcoming and friendly but didn't linger or loom over me to force a purchase. The no haggle sale price made it easy to know what I was paying and I was very satisfied with how little I had to pay. Overall, I am happy with the service and would recommend it to anyone looking for a new vehicle. More

Great place to find and buy a car. I searched the net for more than a week and went out and looked at cars. This was the only place I could look at many low mileage cars without salesma I searched the net for more than a week and went out and looked at cars. This was the only place I could look at many low mileage cars without salesman interference. More

Love my new car I had a great experience with this dealership. My car is amazing. Would deffinelty recommend. I did not feel pressured to buy, they were friendly and I had a great experience with this dealership. My car is amazing. Would deffinelty recommend. I did not feel pressured to buy, they were friendly and honest. More

Affordable, high quality cars, friendly service! My second purchase at 405 motors, and I'm 100% satisfied. No games, just simple pricing, clean and affordable cars, and a very streamlined purchase p My second purchase at 405 motors, and I'm 100% satisfied. No games, just simple pricing, clean and affordable cars, and a very streamlined purchase process, they make it easy! Note that the cars they sell are in great shape, and they take care in detailing them - for these prices, it's amazing how good their condition is. Their website is great too - the car I wanted had a free carfax, free inspection report, and free recall info, along with lots of photos. All the info you need to make better decisions when buying a car. I will definitely be back if I need another car, and enthusiastically recommend them! More

Fantastic service! Friendly and accomadating! We had a really great experience with 405 motors! I absolutely LOVE the Toyota Highlander Hybrid that I got and 405 Motors and their employees made th We had a really great experience with 405 motors! I absolutely LOVE the Toyota Highlander Hybrid that I got and 405 Motors and their employees made the process easy and painless! Maryam was wonderful and accommodated our needs perfectly! We made the 6 hour drive to pick up the vehicle and they had everything ready to go and we were out of there within the hour we arrived! For any questions we had, the staff at 405 Motors got us the answers and they are all SO friendly! We highly recommend them. We had a truly great experience overall! More