21st Century Auto Group

Everything is great Great experience and our sales associate Oscar did an outstanding job explaining everything to us with the whole process. This is our first Mercedes B Great experience and our sales associate Oscar did an outstanding job explaining everything to us with the whole process. This is our first Mercedes Benz and we love it. More

Car for me! Danny was super dedicated in helping me find the best Car for me!, Very knowledgeable and patient, professional and effective in his work. He got me t Danny was super dedicated in helping me find the best Car for me!, Very knowledgeable and patient, professional and effective in his work. He got me the Best Deal Ever, I Love My Car!?? Danny, thank you very much for your help! Every dealership should have people like Danny!.???? More

Very good Everyone was very cordial and went out of their way to make sure I had what I needed. This is especially impressive since we went passed closing time Everyone was very cordial and went out of their way to make sure I had what I needed. This is especially impressive since we went passed closing time to get everything done! Thank you very much! More

Thanks! Had a great experience at 21st century auto group, Mario Salesman was so awesome. They did everything in their power to get me into the car I wanted. Had a great experience at 21st century auto group, Mario Salesman was so awesome. They did everything in their power to get me into the car I wanted. I would recommend them to everyone I know. More

BUYER BEWARE!!!!! ! I bought a 2012 CLS 550 from this dealer 3 weeks ago. Like the below reviews point out. All the salesmen are trained to try to up sale the car by $3 ! I bought a 2012 CLS 550 from this dealer 3 weeks ago. Like the below reviews point out. All the salesmen are trained to try to up sale the car by $3,000 as soon as you sit down with them with their rebate BS. Ignore their BS they will drop their pants as soon as you call them on it. After getting the car for the price I was willing to pay. I agreed on a deal. This is where the fun started lol!! Pay attention to all charges on your invoice. They don't itemize charges and just throw lump sums at you to confuse you. Total up your tax and make sure its right!! The tax on my vehicle was $1,556 the tried to nail me for $2,289 and when i called them on it they said they made a mistake??? BE AWARE WHAT EVER THEY GIVE YOU OFF THE CAR THEY WILL TRY TO SNEAK BACK INTO THE PRICE WITH BS FEES!!!! DO NOT ALLOW THEM TO DO THIS. After all this BS it even gets better. They were so sneaky an untrustworthy that i had the car looked at by my mechanic right after i purchased the car. What do you think is coming next? Of course the car had a severe engine leak. Now i live in Pennsylvanian so i had my local repair man fix the car so i did not have to drive 2.5 hours to have these Scam artist fix the issue that should have been rectified before they sold me the car. Now the car was sold with a 60 day 50/50 warranty which is COMPLETE BS!!!! Repair was $1,189 which i presented to them for reimbursement as the car was one week old from purchase. THIS WAS THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE!!! THEY FLAT OUT REFUSED TO EVEN SPLIT THE BILL WITH ME STATING YOU BOUGH A USED CAR??? WHAT DO YOU EXPECT US TO DO?? This place is a complete joke!!! What they didn't know is my brother is a lawyer in NJ. They think they can get away with this....THE JOKE WILL BE ON THEM!! All the positive review son here are mostly made up by them. DO NOT BUY ANY CAR FROM THESE BUNCH OF CROOKS!!!! I've attached a few pics to verify the engine leak the car had that they sold me and refused to fix!! More

Scam and liars We saw a Mercedes S63 AMG on the 21st Century website and called several times to confirm availability of the car, including right before we left from We saw a Mercedes S63 AMG on the 21st Century website and called several times to confirm availability of the car, including right before we left from three hours away and asked them to please notify us if the car is no longer available as it is a long drive for us. They assured us they had the car and would let us know if anything changes. When we arrived at the dealership we were told that the car had frame damage and was in the repair shop 5 miles away even though it had a clean Carfax report. We asked to see the car to see the damage for ourselves since this didn’t seem plausible. Then the story changed to the car had already been brought back to the auction. They tried to divert our attention from the car we wanted to a $20k more expensive one they had in stock (with rust and scratched rims) or completely different models from what we were looking for. What they pulled was nothing short of a bait and switch scam. More

21 century auto scam, I was baiy to purchase a vehicle I saw online, when I arrived they said the vehicle was not in the showroom due to engine problems and me me purchased I was baiy to purchase a vehicle I saw online, when I arrived they said the vehicle was not in the showroom due to engine problems and me me purchased another vehicle at a higher price ...after driving the vehicle for less than a week, I began to experience problems...calling them to get someone attention has been a nightmare...they keep bouncing me around...I've called more than 30 tines at this point ...they'll force you into giving them a great review before signing the contract...its all BS...STAY AWAY FROM THIS scammer. More

Deceptive Business Practices This place should be investigated for deceptive business practices. The internet price is grossly Understated. They intentionally post a low price This place should be investigated for deceptive business practices. The internet price is grossly Understated. They intentionally post a low price to get you in the door. Once you are in the door they say they have to run your credit to see if you have good credit. If so, then you might be eligible for the internet price. They also say you need to qualify for different rebates. Don’t let them run your credit unless you have a firm deal. They also try to talk you out of test driving the car until after they run your credit. More

SMOOTH PROCESS I came in and had a great experience with Danny. He made sure that I found exactly what I was looking for. He worked with me and I couldn't ask for an I came in and had a great experience with Danny. He made sure that I found exactly what I was looking for. He worked with me and I couldn't ask for anything more. More

Excellent experience! For a while now I’ve been searching for a car and i did just that at 21st century. Mario G. Helped me and answered all of my 101 questions with patien For a while now I’ve been searching for a car and i did just that at 21st century. Mario G. Helped me and answered all of my 101 questions with patience and so much knowledge. I highly recommend him to anyone ! He did a outstanding job with the process and got me into my dream car! Thank you 21st century !!! More