
21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,843 reviews
I have purchased a 2019 Lifted Wrangler, blue color - wonderful truck!! Alex helped me, it was super easy and no stress - I very like everything! Couple of things was missing in a car - Alex delivered it wonderful truck!! Alex helped me, it was super easy and no stress - I very like everything! Couple of things was missing in a car - Alex delivered it to Connecticut 2 days later. Really good experience, nothing to say about! Car I was coming to see was there - in a best shape - process of purchasing was easy and nice! Recommended for all, Ask for Alex! More
Great Service Dana Milagros Urraca If you are looking for a shape car and understanding salesman,Denis is for the one that you should ask.he understood all my Dana Milagros Urraca If you are looking for a shape car and understanding salesman,Denis is for the one that you should ask.he understood all my needs and got me in good price! Seriously,ask for Denis,you wouldn't be disappointed.100 % recommend. More
Quality Service Every time that I'm interested in purchasing a car I will always come to Shaquille! He has outstanding customer service, great knowledge about cars an Every time that I'm interested in purchasing a car I will always come to Shaquille! He has outstanding customer service, great knowledge about cars and will always find something within your budget. I have grown to like Shaquille because he always treats you with respect and is concerned about your well-being and not only trying to sell you a car. More
Just bought a car here, thanks Alex - he was strait forward, no xxxxxxxx, explained everything and answered all questions - recommend him and place. Good job forward, no xxxxxxxx, explained everything and answered all questions - recommend him and place. Good job More
My car purchase was easy and painless on a wonderful Memorial Day thanks to Rico Best sells person ever. Kind and caring...I got my Toyota RAV4 2018 best day ever!! Memorial Day thanks to Rico Best sells person ever. Kind and caring...I got my Toyota RAV4 2018 best day ever!! More
I’m extremely happy with my purchase. I brought a 2019 BMW 740i and I couldn’t have asked for a better dealership 😊 my sales man Shaquille gave me options and made sure I got the car of my dreams. The sa BMW 740i and I couldn’t have asked for a better dealership 😊 my sales man Shaquille gave me options and made sure I got the car of my dreams. The sales manager Justice brokered my deal like a PROFESSIONAL i’m extremely satisfied. More
Must I say 21st Century is the Best Dealership ever? This is my 3rd vehicle I bought from these guys. Salesman Shaquille helped me out great with my upgrade from the Mercedes Benz GLS 450 to the GLS 550. The is my 3rd vehicle I bought from these guys. Salesman Shaquille helped me out great with my upgrade from the Mercedes Benz GLS 450 to the GLS 550. Theses guys are great they work all day just to get me just where I needed to be with my monthly payments. Thanks to Oscar as well he’s amazing. More
Worst Experience Ever On April 20th 2020, Denis Galeneco contacted me about my inquiry for a 2018 Toyota Camry SE. A few days later, I reached back to him and he informed m On April 20th 2020, Denis Galeneco contacted me about my inquiry for a 2018 Toyota Camry SE. A few days later, I reached back to him and he informed me that the vehicle was still available. I asked on the phone if we could discuss pricing because I was in Georgia while he was in New Jersey, but he stated that pricing can only be discussed at the actual dealership. And so, on May 14th, I traveled to New Jersey to view the car. On the days leading up, I confirmed that I would be attending and he replied that he received it. On that day, I texted him that I would be a little late and he told me to come at 1:00 P.M. I said no problem. I arrived at 1:00 P.M. He was too busy to meet with me and so one of his co-workers did, instead. It turns out that the vehicle I had requested to see WASN’T even available – it failed an inspection that morning. Go figure? The Carfax was clean with no records of any accidents, recalls, or mechanical issues. I felt their professionalism was extremely egregious in not letting me know about the vehicle’s condition until I arrived there! Denis also stated that he did not remember that I said that I was coming from Georgia (if you read other reviews, they have used this same underhanded tactic). I requested to meet with the manager and he tried to do the same bait-and-switch tactic that the co-worker did – tried to sell me different cars instead. I have never been to such a terrible dealership that also tries to incur THREE rebates that you must qualify for in order to get the internet pricing. And right before I left, the co-worker in an attempt to not look like the failure of the customer service that he provided stated, ‘nothing changes’ after the manager left. After reading reviews online, I was not surprised to see that others experienced this. This is the worst car-buying experience that I have ever undergone and I would like to let everyone know that they should stay away from this dealership – it is clear that the cars they sell are not in the condition that they seem online. I would give this place 0 / 5 stars if I could. More
Awesome experience at this dealership. Sales person Michael was incredibly helpful and got me a great deal on a BMW X6. Definitely recommend it to anyone looking to buy a car! Michael was incredibly helpful and got me a great deal on a BMW X6. Definitely recommend it to anyone looking to buy a car! More
I had the pleasure of purchasing my new Mercedes from 21st Century Auto Group. The professional sales associate Mike, knowledgeably, directed me through the purchase process. I thoroughly enjoyed the e 21st Century Auto Group. The professional sales associate Mike, knowledgeably, directed me through the purchase process. I thoroughly enjoyed the experience of this auto dealership More