21st Century Auto Group

Worst Experience Ever On April 20th 2020, Denis Galeneco contacted me about my inquiry for a 2018 Toyota Camry SE. A few days later, I reached back to him and he informed m On April 20th 2020, Denis Galeneco contacted me about my inquiry for a 2018 Toyota Camry SE. A few days later, I reached back to him and he informed me that the vehicle was still available. I asked on the phone if we could discuss pricing because I was in Georgia while he was in New Jersey, but he stated that pricing can only be discussed at the actual dealership. And so, on May 14th, I traveled to New Jersey to view the car. On the days leading up, I confirmed that I would be attending and he replied that he received it. On that day, I texted him that I would be a little late and he told me to come at 1:00 P.M. I said no problem. I arrived at 1:00 P.M. He was too busy to meet with me and so one of his co-workers did, instead. It turns out that the vehicle I had requested to see WASN’T even available – it failed an inspection that morning. Go figure? The Carfax was clean with no records of any accidents, recalls, or mechanical issues. I felt their professionalism was extremely egregious in not letting me know about the vehicle’s condition until I arrived there! Denis also stated that he did not remember that I said that I was coming from Georgia (if you read other reviews, they have used this same underhanded tactic). I requested to meet with the manager and he tried to do the same bait-and-switch tactic that the co-worker did – tried to sell me different cars instead. I have never been to such a terrible dealership that also tries to incur THREE rebates that you must qualify for in order to get the internet pricing. And right before I left, the co-worker in an attempt to not look like the failure of the customer service that he provided stated, ‘nothing changes’ after the manager left. After reading reviews online, I was not surprised to see that others experienced this. This is the worst car-buying experience that I have ever undergone and I would like to let everyone know that they should stay away from this dealership – it is clear that the cars they sell are not in the condition that they seem online. I would give this place 0 / 5 stars if I could. More

Awesome experience at this dealership. Sales person Michael was incredibly helpful and got me a great deal on a BMW X6. Definitely recommend it to anyone looking to buy a car! Michael was incredibly helpful and got me a great deal on a BMW X6. Definitely recommend it to anyone looking to buy a car! More

I had the pleasure of purchasing my new Mercedes from 21st Century Auto Group. The professional sales associate Mike, knowledgeably, directed me through the purchase process. I thoroughly enjoyed the e 21st Century Auto Group. The professional sales associate Mike, knowledgeably, directed me through the purchase process. I thoroughly enjoyed the experience of this auto dealership More

Purchased 2019 Dodge Charger Scat Pack, 4K miles - crazy car. Gave me nice trade-in value, definitely recommend this place! Big thanks to Alex - he did a great job car. Gave me nice trade-in value, definitely recommend this place! Big thanks to Alex - he did a great job More

First and best experience of purchasing a car! Alex was awesome, I called a dealership 1:30 pm about Subaru WRX STI, spoke with Alex, explained him situation, he said Subaru won’t work out - but he offered awesome, I called a dealership 1:30 pm about Subaru WRX STI, spoke with Alex, explained him situation, he said Subaru won’t work out - but he offered me 2014 BMW 550 M-sport - I extremely love it, came in a dealership strait away. 4:30 I left dealership on a new car, 3h from 1 call to leave this wonderful place on a crazy car. Appreciate that - Alex bro 💪🏻 More

bought a 2p10 chwvrolwt equinox from mike. love mh bew car. was a very easy trandaction. i recommwnd this dealership! thanms Mike and 21 centery! car. was a very easy trandaction. i recommwnd this dealership! thanms Mike and 21 centery! More

21st Century Auto Group was very friendly and put customers first. I flew all the way from Missouri to get my dream car and they made that possible . Would give them 5 stars multiple times if I could customers first. I flew all the way from Missouri to get my dream car and they made that possible . Would give them 5 stars multiple times if I could . Highly recommend coming here to shop you won't be disappointed!!!!! Nik More

Just purchased honda CRV from 21 century auto and vehicle delivered to me by my sales rep Bellah. It was my first time buyinv car online and i was nervous but the made all that go away with the level of prof delivered to me by my sales rep Bellah. It was my first time buyinv car online and i was nervous but the made all that go away with the level of professionalism. Definitely recommend this dealership. More

LOVE LOVE LOVE LOVE IT HERE ! NOT ONLY IS THE THE SHOW ROOM GREAT MY SALESPERSON MIKE WAS PROFESSIONAL POSITIVE AND VERY PATIENT WITH US. DECIDING ON BUYING A CAR AND BUDGETING IT CORRECTLY WAS OUR GOA ROOM GREAT MY SALESPERSON MIKE WAS PROFESSIONAL POSITIVE AND VERY PATIENT WITH US. DECIDING ON BUYING A CAR AND BUDGETING IT CORRECTLY WAS OUR GOAL AND MIKE MADE IT SMOOTH . HE GAVE US THE BEST OPTIONS POSSIBLE FOR WHAT WE COULD AFFORD . GREAT EXPERIENCE AND I WOULD MOST DEFINITELY RECOMMEND COMING HERE More

BEST SERVICE EVER ! These people understand the meaning of customer service. They are extremely kind and genuinely show an interest in doing the best job possible for you These people understand the meaning of customer service. They are extremely kind and genuinely show an interest in doing the best job possible for you. You can go to a lot of dealerships or service centers and get a good technical result for your vehicle, but it is rare to also genuinely enjoy the interaction with the employees and have your day brightened by their wonderful attitudes. At 21st Century Auto Group, you get all of the above. Thank you More