21st Century Auto Group

German was great to help me get the car I wanted. Thanks 21century for everything Thanks 21century for everything More

Excellent and professional service at this dealership. Tour sales representatives was very knowledgeable and helpful in making the process so easy and less stressful. After such long hunt for a new car. Tour sales representatives was very knowledgeable and helpful in making the process so easy and less stressful. After such long hunt for a new car. More

Cars posted are not really cars trying to sell. I reached out about a car I was viewing, only to get told it's not available and then sent me a similar car they are trying to sell with features not I reached out about a car I was viewing, only to get told it's not available and then sent me a similar car they are trying to sell with features not even close. They use these pictures of cars to bait you in then they switch it on you. Happened to both me and my wife at different occasions. More

It's too expensive, I want it cheaper. They won't give me a low price! They won't give me a low price! More

German, was very helpful, and knowledgeable , had so much passion and listen to every details of what I need and , when above and beyond to help me , so today I’m driving away on my dream car !! passion and listen to every details of what I need and , when above and beyond to help me , so today I’m driving away on my dream car !! More

Where do I start? I contacted the dealership to inquire about a BMW I saw on their website. The representative told me the car was available, and sechudled an immediat I contacted the dealership to inquire about a BMW I saw on their website. The representative told me the car was available, and sechudled an immediate appointment. Upon arrival, my husband and I were somewhat greeted, and asked to have a seat. The first thing I noticed about the place, was that it was obscenely cluttered with cars, and limited space. We were greeted by a salesman, and he invited us to sit at his desk. We explained we wanted a particular car priced at 29k. The sales man then mentioned "the car unfortunately had undercarriage damage, and did not pass our safety inspection. We have a similar vehicle that is 6k more." He also expressed how he drives a BMW, and they are reliable vehicles. First red flag. So he asked for my license to go on a test drive. It went on without incidence. Then we sit down to talk numbers. The price of the car went up by 9k, and there would be no negotiations due to the fact we already got an autoloan thru our credit union. The salesman was very pushy about "making a deal" in which I felt very uncomfortable (second red flag). Ultimately, I did not purchase a vehicle from them, as they were asking for retail value prices for high mileage vehicles. Most of the cars in there were from auctions or salvage title cars. How can this dealership expect top dollar for cars that have damage or aren't legitimate? The next day my husband and I went to a legitimate BMW dealership and purchased the same car with low mileage, and ZERO hidden fees. Do not buy a car from this dealership. Go to a real dealership to buy your car. More

Great service from 21 century auto group and my sale rep Bella’s was very helpful Bella’s was very helpful More

Bait and switch, that's their business model. The NJ attorney general sued them twice fir it. The NJ attorney general sued them twice fir it. More

They advertised a 2022 gls for $55,921 vin#4jgff5ke7na580603 sales made an appointment to come in and see car, said it was in showroom and could take a drive. (have this on text) got there vin#4jgff5ke7na580603 sales made an appointment to come in and see car, said it was in showroom and could take a drive. (have this on text) got there and right away salesman starts talking about a different car that was $6000 more. i again asked about the 1st car and he said it was in shop having work done. i confronted him and told him the car fax on there website says no accidents or issues, yet on car gurus site the car fax says it had an accident. how are two car faxes different ? he then told me the car was in an accidents and has about $10,000 in repairs needed. they did not disclose this when i made an apointment or on there website,they just wanted to get me in the door and sell me a more exspensive car. bait and switch just like the 190 bait and switch complaints on the internet. this will be goint to the bbb as well as the attorney general. stay away from this place!!!!! More

Thanks for your help Bellah this was the best and nicest vehicle we look at all day vehicle we look at all day More