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21st Century Auto Group
Springfield, NJ
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Classic bait and switch operation. When I got to the dealership I was told they didn't have the car that I had an appointment to see. The next car I was shown on the computer was $7k m When I got to the dealership I was told they didn't have the car that I had an appointment to see. The next car I was shown on the computer was $7k more. Then we walked aimlessly around the lot while the salesman scanned the cars to see what year they were and the price. I was then shown a car with a large burn hole in the front seat. Save your time and never visit this dealership. More
Bellah is the best. He was very helpful and professional with us. We got done in less than an hour with him. I would recommend him to friends and family He was very helpful and professional with us. We got done in less than an hour with him. I would recommend him to friends and family More
I drove 3 hrs to this location to see a car and called them before driving to make sure the car is available which 2 different people confirmed it’s available just to get there and they say the car is in them before driving to make sure the car is available which 2 different people confirmed it’s available just to get there and they say the car is in the shop and tried to sell me another car. Don’t bother with this dealership it is a waste of time and they are sketchy. I will contact cars.com as well as that is false advertisement More
Jorge was GREAT! I came into this dealership with a BMW in mind. Jorge really had a lot of patience with me, showing me around and staying within my price range. I en I came into this dealership with a BMW in mind. Jorge really had a lot of patience with me, showing me around and staying within my price range. I ended up purchasing a 2022 BMW X6! I’m in love! Such a quick and easy process. 100% Recommend Jorge and 21st Century Auto Group. More
Rico was marvelous. He really came thru for me and made sure I was able to get the best deal possible. He took his time, was very transparent with everything involving t He really came thru for me and made sure I was able to get the best deal possible. He took his time, was very transparent with everything involving the condition and car fax. I would absolutely recommend asking for him if your in the market for a great quality car !! More
Great service knowledgeable on their inventory and willing to help you get the car you want I highly recommend buying your next car there. They definitely have a customer in me for life willing to help you get the car you want I highly recommend buying your next car there. They definitely have a customer in me for life More
Dave took care of me today, provided great customer service and gave great explanation of the process of purchasing a car! Not to mention gave me a great deal that couldn’t be passed up! Definitely rec service and gave great explanation of the process of purchasing a car! Not to mention gave me a great deal that couldn’t be passed up! Definitely recommend More
Terrible, liars and irresponsive to phone calls and messages. Promised to take care of issues. Car died two weeks after pickup and wouldn’t start when we came to pick it up at the dealership and we’re messages. Promised to take care of issues. Car died two weeks after pickup and wouldn’t start when we came to pick it up at the dealership and we’re fed lies that the car was serviced as soon as it came from auction meanwhile it wouldn’t start for over an hour and parts were switched from another vehicle. The car was then in Mercedes service for 2 weeks. Keep away from this dealership like the plague. Bunch of phoney car salesman and management including Gary in “service” with zero customer service and Louis who are all a bunch of crooks. More