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21st Century Auto Group

Springfield, NJ

4.2
1,836 Reviews

305 U.S. 22 East

Springfield, NJ

07081

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Showing 1,836 reviews

February 01, 2023

I put deposit in January for this stunning 2017 Jeep SRT with red interior ONLY ONE IN THE COUNTRY WITH 45k miles even without seeing the truck. We took flight from Colorado and now we on the way home. Than More

by omarg6883
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tim
January 30, 2023

Thanks David very much for helping me purchase my 2022 Jeep wrangler! I am extremely happy will be back! More

by LJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rosero
January 22, 2023

First time at 21 century auto group and it felt like home. From the moment we walked in we was treated with the utmost respect and our sales rep Bellah is the best in the business. More

by Frankscousin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bellah
Jan 22, 2023 -

Frankscousin responded

Bellah made the car buying experience seamless and pleasant, we felt like family by the time our business was completed. I will be back to purchase another vehicle and will recommend people to Bellah and the dealership.

January 20, 2023

Literally worst car buying experience of our life and we have purchased 9 vehicles to date and we will never ever use this dealership again! Had to wait a week to pickup the vehicle, we were lied to about w More

by Lakincastillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bellah
January 17, 2023

Excellent services by Jorge . Jorgeis a great salesman, I came to look at 1 car and couldn't get it but he made sure to find me the Right BMW X5 2019 . Thank you Jorge More

by esther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
January 14, 2023

Good service Excellent people George Cuba had good attention and a very good understanding of what i was looking for and what i reall want More

by Jrp757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Cuba
January 12, 2023

Don’t do it ! !!go for Lexus they stand behind what they claim, which we should of, instead of dealing with this tragic, distressing and pitiful experience. ”. Wors More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Artem Panfilov and Luis
January 11, 2023

I was assured vehicle was completely serviced. It was not. Passenger side air bag needs servicing, reverse light is not working, and no owners manual in vehicle More

by Torinick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Campis
January 10, 2023

21 century for the win! !!!!!! Me and my boyfriend purchased a 2019 keep srt and the car was in great condition. We worked with Rico and he made the process super easy. I wo More

by Aanyanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico
January 08, 2023

Bellah, We want to take this special time to thank you for the exceptional customer service & professionalism you shared with us today during my vehicle purchase. You were welcoming during our entrance, More

by Jorge Loyola Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bellah
Jan 08, 2023 -

Jorge Loyola Jr responded

Hello 21st Century Auto Group! Can someone from senior level management contact me, Jorge Loyola Jr, at my email address at loyola@hartford.edu. I have sent Bellah/Salesperson 2 separate emails as I am trying to report some discrepancies after my vehicle purchase and Bellah is not responding. I look forward to hearing from a high-level manager as soon as possible. Thank you! - Jorge Loyola Jr.

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