21st Century Auto Group
Springfield, NJ
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Avoid this dealership at all costs! I recently inquired about a C43 and was contacted by Omar Ezzat, who insisted that I drive two hours to the dealership because they supposedly don’t I recently inquired about a C43 and was contacted by Omar Ezzat, who insisted that I drive two hours to the dealership because they supposedly don’t discuss prices or fees over the phone. Red flag right there! But, like an idiot, I thought maybe, just maybe, I'd be the exception to the countless nasty reviews already plastered across Yelp (seriously, read those reviews for the real story—they’re not buried under the mountain of fake, bought-off Google reviews). Omar assured me that the car I wanted was in stock, but as soon as I arrived, I was passed off to someone else. Surprise, surprise—they didn’t have the C43! Apparently, their website is just as deceitful as their employees, listing cars that don't exist just to lure you in. The whole experience reeked of the classic bait-and-switch scam that gives car salesmen the terrible reputation they’ve earned. Save yourself the headache, the wasted time, and the gas money. Don’t fall for the “come in and see” trap, and certainly don’t trust a business that refuses to be transparent over the phone. This place is the epitome of why car dealerships are despised. My advice? Go read their Yelp page where you’ll find the truth—and then run in the opposite direction! More
German was excellent and very professional. Helped me find exactly the car I needed. Would recommend as they have a extensive variety of vehicles. Helped me find exactly the car I needed. Would recommend as they have a extensive variety of vehicles. More
Selim really helped me out with everything I need at the firm and made the transaction smoothly. I would recommend him to any potential customer to always ask for him when you get to 21 century auto firm and made the transaction smoothly. I would recommend him to any potential customer to always ask for him when you get to 21 century auto More
Scheduled an appointment to view and purchase a vehicle. Spoke with them on phone at 9am.... received 2 separate texts to confirm appointment which I did. Upon arriving and taking my information salesper Spoke with them on phone at 9am.... received 2 separate texts to confirm appointment which I did. Upon arriving and taking my information salesperson left to allow me to view vehicle. Returns and informs me the vehicle is sold, would I be interested in another vehicle. I drove almost an hour to see this vehicle... Couldn't text me to tell me vehicle wasn't there)? Waste of my time . More