
21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,837 reviews
This is the worst car dealership in the world i promise you that from experience The owner has a fish tank that cost about $30-$40,000 maybe $100,000 I forgot what they said in his house he is a narcissist you that from experience The owner has a fish tank that cost about $30-$40,000 maybe $100,000 I forgot what they said in his house he is a narcissist he is a nut and he will try everything to get over on you and Wednesday they sold you the car there’s no one answering the phone and no more friends there no more nice guys beware please beware do it somewhere else know the price looks good but the headache hurts worse promise you I More
The joke store was sold out so I went to 21st Century Auto Group. 3d time there looking for Jeep Trackhawk- they have 11 on their site and all over sites like Cargurus etc. I went to see this vehicle htt Auto Group. 3d time there looking for Jeep Trackhawk- they have 11 on their site and all over sites like Cargurus etc. I went to see this vehicle https://www.21centuryautogroup.com/used.cfm/vehicle/2021-jeep-grand-cherokee-trackhawk-4wd-1C4RJFN9XMC757961/ and for 3rd time going there, it doesn't exist. "but we have this one," and shown their only one in stock - a 2018 Trackhawk with 31,701 miles with a price of ~85k. So they advertise a 2021 with 21k miles for 85k, and show this car 3 years older and 50% more miles for the same price. I left, again - went home to shower off the slime, then went on their site and see this exact 2018 with 31k miles for 79k. I don't know how ratings on this site can be so high vs yelp (which is a 2 star rating with many complaints including pointing out fines levied by NJ Attorney General for deceptive business practices )- maybe due to filling out the info here can only be completed if you strike a "deal" and buy a vehicle. Go to Yelp for actual customer "experiences". Again, 11 Jeep Trackhawks advertised, in reality they have one. The 2021 above is still on their site and all over the internet... did it ever exist? Doubt it. Just when you thought 1980's Rt. 22 bait-and-switch and deceptive sale tactics were gone, we have these guys. The internet has provided buyers with clarity regarding pricing, dealer invoice, and a competitive environment but these guys use it to their advantage to lure in unsuspecting fools in an attempt to extract as much money from them as possible. This site indicates an inventory of 400 vehicles- really? Or do they have 150 vehicles yet advertise 400? Unless they rip this car from their site after this review, click on the carfax report. It was either sold 7/12/24 or best case 9/3/24... it's 10/15/24 folks. I'm not a smart man Jenny, but it appears this Jeep was sold six weeks ago, or perhaps over three months ago yet it remains on their site and 3rd party sites. More
Bellah was awesome. Shot to my Liberian brother from 21 Century auto for hooking me up with some nice wheels. Really appreciate it man Shot to my Liberian brother from 21 Century auto for hooking me up with some nice wheels. Really appreciate it man More
German was excellent and very professional. Helped me find exactly the car I needed. Would recommend as they have a extensive variety of vehicles. Helped me find exactly the car I needed. Would recommend as they have a extensive variety of vehicles. More
Selim really helped me out with everything I need at the firm and made the transaction smoothly. I would recommend him to any potential customer to always ask for him when you get to 21 century auto firm and made the transaction smoothly. I would recommend him to any potential customer to always ask for him when you get to 21 century auto More