21st Century Auto Group
Springfield, NJ
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I was looking for a used CLS500 and I saw that 21st Century had a wide selection of vehicle other than the CLS. I called the dealership and spoke to a sales person. He was very friendly and we set up a Century had a wide selection of vehicle other than the CLS. I called the dealership and spoke to a sales person. He was very friendly and we set up a time this past weekend to go over the vehicle. I later read some of the reviews of the dealership. I seems that one side really love the dealership and the other really hate the dealership. Why not take a chance, fortune enough for me I live about 40 mins away so the sacrifice was not to bad. I got to the dealership, I was greeted by management and he sat me down with a salesperson, Unfortunately, I did not remember the person I spoke to (SORRY). We went over numbers and a test drive but there was something about the car that I didn't like. Don't get me wrong everything was great but everyone has black. The sales person show me different vehicles until we came across the silver CLS. OH YES that is my car. Although I did spend a bit more money, I rather spend it on something I like rather than throwing it away on settling with any car. Numbers worked out and within 2 hours I was on my way towards a great weekend!!! The only problem I had with the car was low tire pressure light. I took the vehicle back on Monday and come to find out the vehicle it was a nail in the tire. They offered to fix it for free but I paid for it. I' am leaving this review because its not fair that just anyone can leave a bad review and someone who is genuinely enjoying the car will not waste there time writing any type of review. Obviously they are enjoying their car. More
for a long time i was shoping for jaguar xf on internet and actual sworooms,i want it spesific combination black with red leather besides 21 centuryautogroup have that car,i love the way i was treet it, and actual sworooms,i want it spesific combination black with red leather besides 21 centuryautogroup have that car,i love the way i was treet it,and for sure would recomend it this people.... p.v. More
Never will I use this dealership agai n worst place ever, would lie to you on your face worst customer service ever .will not honor their warranty . do not ever buy anything from them or you will regret. th would lie to you on your face worst customer service ever .will not honor their warranty . do not ever buy anything from them or you will regret. thanks More
All cars that we have in a family are new. We were buying an older, used car for our son. Mike was very helpful from the time we walked in to the time my son tested his Nisssan off the lot. All our questions an older, used car for our son. Mike was very helpful from the time we walked in to the time my son tested his Nisssan off the lot. All our questions were answered and Mike was very patient with me and with my wife when she could not decide on a color... We would recommend this dealership to anyone who was interested in buying a used car. December, 2011 More
Nelly made me and my wife feel like we were family she listened to all my question's ,and concern's,and made getting a new car like a tailor would of made sure the suit you brought would fit to a tee. he listened to all my question's ,and concern's,and made getting a new car like a tailor would of made sure the suit you brought would fit to a tee. he kept us laughing,and made us comfortable in the surrounding's He took us on a tour of 21st Century (side note we loved the live Aquarium the had)'and gave us back ground on the company,and the experience of quality 21st Century had to offer. Ms.Nelly also gave us follow up call's and Letter's that really showed he really cared about the transaction... I would definitely recommend Nelly and 21st Century to all my friend's and family. More
I Went to this dealership last week, and could not be more pleased with the service here. From the moment I walked in, I was greeted by the staff and introduced to David, the salesman, who helped me to p more pleased with the service here. From the moment I walked in, I was greeted by the staff and introduced to David, the salesman, who helped me to pick the car that was in my budget. I was very happy with the financing that I received. I am currently enjoying my new 2007 BMW. I highly recommend this dealership to everyone looking to buy a nice, reasonably priced, car. More
This dealer help me find the right car for the price im look for....from the customer service to the over all look of the place i can not complain. The people were a pleasure to do bussiness with and i for look for....from the customer service to the over all look of the place i can not complain. The people were a pleasure to do bussiness with and i for sure would reccomend this place to friends and family! Thanks 21st for helping me get the car of my dreams! More
Shopping for a used car is time consuming. Going in and out of dealerships and haggling price is what everyone encounters. I used cars.com for shopping for my next vehicle. Most name brand dealers are very out of dealerships and haggling price is what everyone encounters. I used cars.com for shopping for my next vehicle. Most name brand dealers are very high in price compared to non franchise dealers. I made a stop at 21st Century Auto Group and it was my final stop just as female who answered the phone said. I meet with a sales person by the name of Patel and he was great. Although I was on the market for a 5 series we settled on an amazing deal for a 7 series(t14336), which I thought I could not afford but he made sense of the overall purchase. The only flaw with the vehicle was 2 of the front tires but I set up my appointment for today and I was out before lunch. I highly recommend this dealership. I got a great payment on this vehicle but I felt bad because we took up most of the his day. But I also purchased a vehicle for my daughter, which was a 3-series(119858), she wanted their C-Class but we made out better with the BMW and she loves it. That being said, if you are on the market for a luxury vehicle for a great price, no less haggling with the price and great service, give 21st Century Auto Group the first shot and it may be your last stop. More
No one can believe the deal I got. I was actually ready to pay more for my BMW after doing a lot of research regarding the car's value. I got the exact car I wanted with very low mileage. I know I'll hav to pay more for my BMW after doing a lot of research regarding the car's value. I got the exact car I wanted with very low mileage. I know I'll have it for years, but will make sure I get my next car from them too. More
I'm a current college student and I wanted to get into a nice two door BMW as an early gift to myself for Christmas. Many BMW dealers can offer great rates and nice cars but I cannot afford and would like t nice two door BMW as an early gift to myself for Christmas. Many BMW dealers can offer great rates and nice cars but I cannot afford and would like to live within my means. While shopping on cars.com I found 21st Century Auto Group and went over their inventory. They have an amazing collection of vehicle and at amazing prices. I set up my appointment with the a young lady (same name as mine, btw THANKS STEF!!!). She does not sell cars and I sat with a very nice sales person by the name of Patel. He showed me some cars and I told him my dilemma, I have very little to put down and have a very high debt because of school loans but make a good amount of money. He assured me that he will work to the best he can to get me into a car. The car that I made an appointment for had a deposit pending but I found the same car but in silver, which stood out from the black. I really like the silver opposed to the black. Within 30 minutes, he got me approved, Yayy!!! From that point everything was smooth. Although the vehicle did not have navigation, he saved me a lot of money, which is very important for this time of the year. I purchased a BMW stock #119858. Thank You Patel and 21st Century Auto Group!!!!!!! More