21st Century Auto Group

Great Experience I bought an S550 MB and just wanted Great Experience I bought an S550 MB and just wanted to thank you all at 21st Century Auto group for your great customer service. I can honestly sa Great Experience I bought an S550 MB and just wanted to thank you all at 21st Century Auto group for your great customer service. I can honestly say that this is the most outstanding experience I have ever had. There was no pressure. I also had the opportunity to meet the owner, Dimitri Zeldin, who also showed interest in me as new customers. He appeared to be down to earth. The sales manager, Marc, who also showed much professionalism and knowledge, was well versed with other vehicles and he spent about an hour just talking to me and answering the questions I had which, of course, were many!! I love my car!!!! And I give 21st Century a GOLD MEDAL!!!! Thank you, Beatriz More

I went to the store on the recommendation of a friend. I expected good service, but I got great service. The employees that I worked with knew how to compromise, and I was able to get through the entire pro expected good service, but I got great service. The employees that I worked with knew how to compromise, and I was able to get through the entire process smoothly. When I realized how great it was, I was afraid that the service was going to be at unbelievable prices, but they weren't. The prices, in comparison to the service, is a bargain. I have my new BMW, and it was extremely easy to do so. I recommend this place to everyone. More

I usually wouldn't take time do something like this, but I was really impressed by the service I received at 21 Century. From the moment I called to schedule an appointment to come in, everyone was really h I was really impressed by the service I received at 21 Century. From the moment I called to schedule an appointment to come in, everyone was really helpful and attentive. I had looked a few other places for a specific Audi that I was interested and I'm glad that I was able to purchase the car from this dealership. The salesmen were very professional and nice and they've continued to be helpful even after I bought the car. I will definitely be recommending anyone I know who is looking for a vehicle to this dealership. More

i had a very bad experience with this dealership, anyway the short version of my story is they scammed me for $2000, and now(2/21/2012) i am still at the processing of trying to get my money back. the de the short version of my story is they scammed me for $2000, and now(2/21/2012) i am still at the processing of trying to get my money back. the detail is: at the dealership, i was being agreed on a sale price of $17000 on a X5 bmw, but it turned out to be $19080, i looked at the sales receipt, it has online posting fees($800 something), rep fee, $250 of tag.... base on the condition of the SAV, i agreed the amount of $19000(yes, $80 less), with Philadelphia sales tax and warranty, total sale becomes about $22000. so i signed the sales receipt, paid $5000 deposit and wait to process my contract. at the time he(the manager from finance office, his name is "vories"?, seems like a Russian guy) process the contract, he process one contract talked to me about all these #s then he said something was wrong, so he process another one. at the end he told me the bank is closed today, he asked me to sign for now then he will send me the contract with added on sales tax and warranty on Monday. therefore i didnt have any copy of these documents at the same day i walked out the door with the vehicle, which i shouldnt, and shouldnt trust this dealer. after all, i never receive anything documents from this dealer, i received a bill from wellsfargo(the banker), with loan amount of $19000. which makes this whole sale a $2000 more than what i expected. i contact the dealer and ask why they charged me $2000 more, at first he was mumbling and trying to make up numbers, or saying he has a hard time hearing me on the phone. so i ask them to send me the documents, he only sent me a contract, with added sales tax, warranty, another tag fee, and the price of vehicle changed to $20080. he didnt send me the sales receipt. i brought this onto the BBB complain, he still didnt send me all the documents and keep saying he has nothing to hide. as right now i dont know what else i can do beside putting complains thru BBB. should i get a lawyer or not, anyone has a suggestion? please contact me by emailing to my gmail, j.samlu09 at gmail.com. and for anyone still want to buy cars from this dealer, please be very careful, from step in and step out the dealership. More

I finally got the vehicle I wanted thanks to 21st Century Auto Group. They have a beautiful showroom, beautiful cars and a wonderful staff. NOT TO MENTION AMAZING DEALS!!!!. I had my beautiful Black Land Rov Auto Group. They have a beautiful showroom, beautiful cars and a wonderful staff. NOT TO MENTION AMAZING DEALS!!!!. I had my beautiful Black Land Rover for a week and I love it. They beat the competition by far and got me approved in minutes. My advice to all, SHOP THEIR COMPETITION, then they will beat any deal you have. I've already recommended to my family and my brother made his purchase yesterday. You cannot lose with this dealer!!!! More

I called to see if the car I saw online at a low price was still available. Drove 2.5 hours to find the car had been sold, but the same car was available at a higher price. Bought the higher priced car. W was still available. Drove 2.5 hours to find the car had been sold, but the same car was available at a higher price. Bought the higher priced car. Was told I had a warranty on the car, which I had in writing, when a normal wear and tear item broke within the terms of the warranty they refused to fix it. I would never deal with this place again, they operate a very shady business! More

It was a friendly environment from the time that I walked into the dealership. I had all ready knew which car I was looking for and the alternates if I could not get the financing that I needed. When it was into the dealership. I had all ready knew which car I was looking for and the alternates if I could not get the financing that I needed. When it was all said and done I left with the car that I can in their to look at. The sales person was not pushy and was very helpful and answered all of my questions and helped to get me into the car that I wanted. More

Don't just judge this place by someone's review... I got a great price and very good service! I called a few days ago about BMW 750 a couple of days ago. Salesman Thomas told me that he has a few of them in a great price and very good service! I called a few days ago about BMW 750 a couple of days ago. Salesman Thomas told me that he has a few of them in stock. When I came I was pleasantly surprised by their inventory. Even though the car I saw online was sold, I wasn't mad, because Thomas showed me a couple of more cars, from which I choose the one I'm driving now :). thank you, Thomas! More

I was visiting this dealership yestarday. It's a very nice place with unbelivable amount of cars. Customer service was grate and salesman was really knowlegable. I would really recomend this place to all nice place with unbelivable amount of cars. Customer service was grate and salesman was really knowlegable. I would really recomend this place to all my friends. More

From the moment I walked in to the 21st Century Auto Group showroom I was greeted with enthusiasm and professionalism. Within minutes, Tony understood what I was looking for and provided great options. Group showroom I was greeted with enthusiasm and professionalism. Within minutes, Tony understood what I was looking for and provided great options. He took great care to show me all the various models and benefits of each. It was a great experience and within an hour I made a decision to purchase a vehicle and have been very happy with the decision to buy my first Audi, and certainly not my last, from a dealership that treats its customers with professionalism, care and courtesy. We will most likely purchase our next car from 21st Century Auto Group and will certainly recommend the dealership to anyone interest in buying a car. More