21st Century Auto Group
Springfield, NJ
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This place is amazing from start to finish. Once i arrived for my appointment Tia was there to greet me and let me know right away my options . My choice was the C300 it is in great condition and runs arrived for my appointment Tia was there to greet me and let me know right away my options . My choice was the C300 it is in great condition and runs like a dream. They have tons of great looking cars i didnt know where to start but sure enough i will recommend 21 Century Auto Group to everyone i know who is shopping for new wheels THANKS GUYS! More
NEVER BUY from this place! They will sell you car with defects and will not tell you about it. I only found out after that I signed the papers for a X5 that the both angel eyes on right head light was n defects and will not tell you about it. I only found out after that I signed the papers for a X5 that the both angel eyes on right head light was not working and when I took it home the trunk did not even open or close! I found that the side break cap was broken and told them and they said it was nothing just a cover, but right when I was to take out the car the side break went on and they had to work on it for 30 minutes turn off the side break. Then they said they will replace it for me so come back next day. I brought the car back next day morning which was in 12 hours, and they were not sorry!! and said they will take it to dealer THEN and try to fix it THEN. Worst experience ever in my life, this was a second dealer I went to buy a used car, and the first one I went was so nice and explained both good things and defects of the car, BUT NOT THIS PLACE. THEY WILL JUST TRY TO SELL YOU! BE AWARE!!! More
Really appreciate the hard work this dealership puts into their service department and their products. I purchased my car here and would do it all over again. I first visited their website and then called an their service department and their products. I purchased my car here and would do it all over again. I first visited their website and then called and set an appointment up. Arthur helped me and really made a difference with my sales experience. Staff was polite, honest and courteous. Great cars, great experience, perfect price. I compared vehicle prices with other dealerships before officially purchasing and everything was more expensive. Kelly blue booked and used car fax and I'm telling you guys- this place is great! The best dealership! They supplied all of the car history and that made me feel confident and 21- reliable. Would recommend and purchase here again. More
I needed a new car and knew exactly what I wanted. 21st Century Auto Group had an amazing selection and actually had several cars for me to choose from. I researched tirelessly and knew what price I was g Century Auto Group had an amazing selection and actually had several cars for me to choose from. I researched tirelessly and knew what price I was going to pay. They actually gave me a better deal than expected. Everyone was extremely friendly & knowledgable and I left extremely satisfied. I have already recommended 21st Century Auto Group to friends and family adn will continue to do so. More
Best dealership for our family. We have already purchased two cars with these guys and look forward to purchasing my daughters vehicle very soon. Nice staff, very clean, lots of choices and best deals! We lo two cars with these guys and look forward to purchasing my daughters vehicle very soon. Nice staff, very clean, lots of choices and best deals! We love 21 century auto More
My experience with this this dealership was definitely positive. This was my first time purchasing a vehicle and everything ran so smoothly. I have never had a need to own my own car, living in the city m positive. This was my first time purchasing a vehicle and everything ran so smoothly. I have never had a need to own my own car, living in the city most of my life. I moved to New Jersey a few months ago when my job tranfered me here and it was finally time to look for a reliable vehicle. A co-worker of mine purchased her car from this dealership and recommended that I look further into possibly purchasing here as well. Arsen was a fantastic young man and really helped me throughout the entire process. He explained details about vehicles and insisted I feel completely comfortable with whatever I purchased. After a long search, I finally decided on a car. Arsen was kind enough to email my brother in law pictures and details of the car as I wanted his input before making the ultimate decision. I do not have on complain about this dealership. The staff was kind, accomodating and the price got my car for was great. I feel comfotable with my car and it has made transportation so much easier. The weather has been so crazy, I am so happy that Arsen recommended a car with 4 wheel drive. Im happy and I just want to tell these gentleman how much I appreciate their customer service and I will be spreading the word on how great this establishment is. - Diane More
Made a fairly recent purchase with this dealership a few weeks back and wanted to tell others how great the prices are. The staff is okay but I didnt go to make friends so what mattered most was definitley weeks back and wanted to tell others how great the prices are. The staff is okay but I didnt go to make friends so what mattered most was definitley up to par. Wide range of vehicles to choose from and they were super well taken care of and well maintained but the PRICES ...they were AMAZING! Went to the dealership with my cousin who has been a mechanic for 12 years and both of us were surprised with the quality of the vehicles and the price. Test drove some really nice cars and finally found exactly what I was looking for. I couldnt be happier with my purchase and truly feel I made a great deal by purchasing with this dealeship! More
Great experience with this dealership, probably the best dealership I have purchased from. EVERYTHING worked out smoothly and they really took their time to understand my needs. Gregory was extremely polite dealership I have purchased from. EVERYTHING worked out smoothly and they really took their time to understand my needs. Gregory was extremely polite, helpful and knowledgeable about every vehicle I was interested in, that really made a difference. I am VERY happy with my new vehicle and wouldn’t hesitate to recommend family and friends to this fantastic place. In the future, if I ever had another automotive need, this dealership would be the first place on my list. More
read the reviews, should have listens. These people are read the reviews, should have listens. These people are LIARS.Spoke to sales person at 10:00am to make an appointment to see an advertise SUV.He veri read the reviews, should have listens. These people are LIARS.Spoke to sales person at 10:00am to make an appointment to see an advertise SUV.He verified it was not sold yet, there was a deposit on it. When I arrived, yes the old bait and switch, no that one was not available. How about this one for $16,000 dollars more. It happened and I couldn't believe it.....How can they still be in business!!!!The ads they leave active are to get you into their dealership, they have been sold.Whats left is a higher priced car.THIS DEALER HAS AN "F" RATING FOR A GOOD REASON!!! More
I'd like to compliment 21 Century Auto Group, for the excellent car sales service he provided me last week my GL450. He helped me to sort out my concerned after I been to other dealership. I mean I had b excellent car sales service he provided me last week my GL450. He helped me to sort out my concerned after I been to other dealership. I mean I had been several dealerships searching for a good Benz GL450. I have always been pleased with the service I receive at your 21 Century Auto Group. However, Mr. Chris's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with 21 Century Auto Group for years to come. More