21st Century Auto Group
Springfield, NJ
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Liars and very unprofessional people I live in Long Island and saw this car online and decided to go see it after work. I called from the car with my husband listening on Blue Tooth.., yo I live in Long Island and saw this car online and decided to go see it after work. I called from the car with my husband listening on Blue Tooth.., young lady answered , barely could here her and i gave ger the stock number. She put me on hold and then came back saying the car is there. Drove two hours , got there and we were told they sent it to auction we JUST missed it.We were told it happens all the time and the names i gave them were people that work in another facility just to answer calls. Long story short, i wanted to make a complaint to there main owner:corpetation and everyone started with Why i didnt put money down on the car.. It was in an accident anyways thats why they got rid of it. Let me show you others... No one said let me compensate you for gad/ tolls anyhthing! Very rude and could care less and kept talking in circles about the number i wanted to complain. Iam going to report them everywhere i can letting everyone know they suck More
Salesperson The staff of 21 century group goes above and beyond getting you what your needs are for a vehicle. The owner and salesmen are very friendly, courteo The staff of 21 century group goes above and beyond getting you what your needs are for a vehicle. The owner and salesmen are very friendly, courteous to make a vehicle purchase the most enjoyable for your family ! Will highly recommend them to many others and because of their outstanding reputation to serve our community & many repeat generations of families have returned to 21 century group who continue to strive for quality, excellence and customer service. Great service. A pleasure to do business with this company. Thank you!!! More
Gus helped me find the perfect car! I found the staff at this dealership to be very polite and very helpful. It was my first time car shopping and I didn't really know what I was looking I found the staff at this dealership to be very polite and very helpful. It was my first time car shopping and I didn't really know what I was looking for except for a 4 door reliable family car. I came to this dealership with my daughter and my mother and the young ladies set us up with a salesman right away. Not really knowing exactly what I was looking for, I really needed someone to be patient and helpful throughout our visit. Gus was exactly that. He helped us find the perfect car. It had all of the major qualities I wanted our family vehicle to have and the year and mileage was fantastic. I grew up in TN so my father taught me the basics of a great car but what I wasn't too familiar with came to prices and brands. Along with Gus, we compared the same vehicle with other places who had something similar/ same brand/ ~ miles, and I couldn't believe how much more the cost at other dealerships was. Needless to say, I couldn't pass up this opportunity and I am very happy with my purchase and I am taking this time just to express to Gus how happy he made us! More
I have purchased 2 cars from this dealership already, the most recent I purchased about 3 weeks ago. We chose to purchase a second car here because the first one has yet to give us any problems and we have h most recent I purchased about 3 weeks ago. We chose to purchase a second car here because the first one has yet to give us any problems and we have had it for over a year. Recently I purchased a BMW 2010 7 Series and I am very excited to say that this too will be a great addition to our family. Thanks Steve at 21! More
I purchased a S550 Mercedes.I usually don't make quick decisions but the price I was given was to good to let go.My salesman was so helpful at the end of my purchased I bought him lunch. quick decisions but the price I was given was to good to let go.My salesman was so helpful at the end of my purchased I bought him lunch. More
21 Century Auto is very well put together. From the management team to sales and finance, everything with my purchase went smoothly and worked out great. They had plenty of salesmen offer me service wh management team to sales and finance, everything with my purchase went smoothly and worked out great. They had plenty of salesmen offer me service which at first was a little overwhelming but in the long run, I worked together with the perfect gentleman- Johan. Understandingly,I had to pay upfront fees charged by the dealership on my car but evenso, the price was fantastic and beat any other dealership I went to, some even without the fees! I honestly would give this place a great rating because from beginning to end, my sale went just as I wished any sale would go. I didn't feel rushed, didn't feel obligated to purchase and I felt very comfortable amongst the staff and the gentleman helping me with my purchase. I would NOT hesitate to recommend this dealership to others for beautiful luxury cars and a good spend. More
Came into look for a used BMW 5 series and was pleasantly surprised a great selection of comparable vehicles. After shopping around local BMW dealerships I found this place to have the best prices. Everyone surprised a great selection of comparable vehicles. After shopping around local BMW dealerships I found this place to have the best prices. Everyone I dealt with was extremely helpful, Daniel and Joey helped me very much with everything and get me the car that I wanted for the price that I wanted. Definitely a place I will recommend to my friends. More
21st Century Auto provided me with top quality service and a great car. Everything was in top shape, clean and well maintained. Authentic mats and low miles for the best price pulled me in and convinced m and a great car. Everything was in top shape, clean and well maintained. Authentic mats and low miles for the best price pulled me in and convinced me this was the place to purchase from. WOULD recommend More
Was on the market for a used luxury car, I did my research for a while. Ended up swinging by 21st century to check out their inventory, and came across a used 2010 lexus is. The quality of the car ( research for a while. Ended up swinging by 21st century to check out their inventory, and came across a used 2010 lexus is. The quality of the car (exterior/interior/mileage) was great for the price being asked. Especially compared to everywhere else I looked. This dealership sells used luxury vehicles, if thats what you're in the market for - I'd recommend checking them out. More
From the moment that my girlfriend and I stepped into this dealership we were treated with honesty and respect. sometimes you worry that the dealer your going to deal with is going to be some type of mon this dealership we were treated with honesty and respect. sometimes you worry that the dealer your going to deal with is going to be some type of money hungry shark, but not at this place. These guys deal with some many people from so many financial levels and I am telling you it doesn't matter if you make $15,000 or $150,000 a year. These guys are going to take care of you to the best of their ability. My girl came here looking for a old model Nissan she saw online for about $10,000 within an hour our dealer (Steve) made us a deal on a brand new Passat that it was almost to good to be true. From the get go he said dont worry I am going to take care of you guys and we trusted him. He kept his word at every turn. These guys are the real deal and my experience with them will stay with me and my girl for life. I would personally recommend this dealership to ANYONE. Dont be surprised when you walking in with concern and drive away in Style. Thanks Guys. and special thanks to Steven blessings go out to you and your future wife!!! More