21st Century Auto Group

Happy Customer!! Went to 21st Century Auto Group on 5/26/2014 to find a vehicle. I was somewhat reluctant as I had heard some not so good things about this dealership Went to 21st Century Auto Group on 5/26/2014 to find a vehicle. I was somewhat reluctant as I had heard some not so good things about this dealership. Upon parking we were immediately greeted by Rafael. He was very friendly and eagerly showed us what we were looking for. My husband and I were interested in a Mercedes Benz ML350. I was unsure if we would be able to work out the details accordingly. Rafael went above and beyond to work out every detail to our approval. Needless to say I left the dealership extremely pleased and with the car I wanted. It was a pleasure to work with Rafael. He turned around any negative thoughts I had about 21st Century Auto Group. I would definitely recommend asking for Rafael if you are visiting this dealership. I hope to work with him again in the near future. More

Great Service I recently bought my Mercedes from 21st Century and cannot express how happy I am. I have been doing my research for the past couple of months and kne I recently bought my Mercedes from 21st Century and cannot express how happy I am. I have been doing my research for the past couple of months and knew I was ready for my purchase. 21st Century Auto Group was a great place for me to go with a great selection of cars and knowledgable staff. My Mercedes is exactly what I wanted and without the help of this dealership I wouldn't have got the deal and the vehicle I wanted. More

P. Cayenne Ive wanted a Porsche Cayenne for quite sometime but had not found the right one from the right place until I came across 21 Century Auto Group. My Ive wanted a Porsche Cayenne for quite sometime but had not found the right one from the right place until I came across 21 Century Auto Group. My search began almost 3 months ago when I decided it was time to trade in a Sedan and get an SUV. Being a father, I didnt want to drive a "daddy" car so I finally decided that the only decent and cool vehicle for a father is a Cayenne- Sport! I began by searching for place online. I took a look at the KBB to see what the estimated prices would be so I wouldn't be getting ripped off. I looked at several vehicles with various mileages and kept on searching. My next place to look was PaulMillerPorsche in Parsipanny NJ. PMP had a wide variety of beautiful choices, I mean you cant go wrong there however the prices were a lot more then I thought they would be and the car salesmen (although professional) were very insistent. My next target was looking at independent dealerships, I feel like these dealerships have more fluctuation in price and can bring down the price lower. I looked at Brad Benson, Crystal Auto Mall, Meadowlands, and went back to searching online. I came across 21 Century Auto Group on Facebook when my friend liked several pictures and one included a Porsche Cayenne. I called to inquire about it and they actually gave me a little more info. In previous times, everyone always wanted me to come in to meet with a salesman and get more information on the vehicle. (that was annoying). Tiffany was fantastic- very polite. She gave me a bit more details and I finally set up an appointment with Rafael. The salesman was picked out for me. Rafael was great as well. He worked out every little detail and brought down the price substantially. I wasn't being sold another vehicle and upon arriving to my appointment, was taken to see the car almost immediately. The SUV was perfect and even had the sport package. I realized that one of the rims on the right hand side was scraped, knowing they sold used cars I figured they wouldn't even care. Rafael guaranteed to have it taken care of. I felt like I was in the right hands all along. I purchased my vehicle last week and i took the time to write this because I found 21 Century Auto online and hope maybe others will discover it as well. Goodluck More

BAIT & SWITCH. If you see a car listed on their website, there's no point in calling/visiting. This is what the salesman at the dealership told us when we arrived If you see a car listed on their website, there's no point in calling/visiting. This is what the salesman at the dealership told us when we arrived: When I called the dealership to confirm if the car was available (before I left my house), the person who pick up my call was from an office and he didn't know which cars were physically at 21st Century Auto Group's lot. The salesmen at the dealership I was talking to then said that people like him who actually walk around the lot know which cars are in stock. (so calling the dealership is pointless) Clearly the salesmen was lying to me because he made us walk around for ten minutes until he "searched" inside the building. He knew well the car wasn't in stock and that he wanted to get on our good side so he easily persuade us to buy a different car later. After all, if the salesmen easily claimed that people like him know which cars are in stock because they are always walking around the lot, why did he make us walk around for 10 minutes trying to find it? Here are other flaws of the company: 1. The cars don't even show the list price for sale on the windows -- all they show is the original MSRP and the salesmen "claim" they will match the price of the car you saw online. 2. The salesmen will act friendly when you arrive so when the car you intended to purchase isn't there, you will be tempted to buy other more expensive alternates. For example, I came to buy a Honda Accord I found on their website and the salesmen began advertising a new base model Mercedes Benz to me... More

Thrilled I, like so many, have been wanting to invest in a BMW, and 21st Century Auto Group has hooked me up! I was so impressed with the amount of cars they h I, like so many, have been wanting to invest in a BMW, and 21st Century Auto Group has hooked me up! I was so impressed with the amount of cars they had and how willing their employees were to help me. I was a serious buyer ready to get the best deal for my vehicle, and that happened. I was impressed with how organized the business ran, like a well oiled machine, and could not be happier. I now have a brand new BMW that I'm so proud of. I would recommend this dealership to everyone! More

Walk-in With Steve's assistance and knowledge of the vehicles and inventory, I was able to find the perfect car. 21 Century had so many cars to choose from an With Steve's assistance and knowledge of the vehicles and inventory, I was able to find the perfect car. 21 Century had so many cars to choose from and the prices made it affordable to purchase my dream car. Awesome dealer. More

The right price When I purchased my vehicle at this dealership a month ago, I was hesitant to sign the deal. I read a lot of reviews online and didnt know what choice When I purchased my vehicle at this dealership a month ago, I was hesitant to sign the deal. I read a lot of reviews online and didnt know what choice to make. I looked at other dealerships and couldnt stand how pushy the salesman were but most of all, the prices for the car I wanted required me to settle for a vehicle with high mileage most of the time. Finally I took the risk. On April 10th I stopped by 21st Century Auto. Joseph was the first salesman I saw and he assisted me throughout. I could write a lot about this dealer but in all I think everyone looking for a great vehicle with a low price not wanting to settle for mediocrity should stop by this dealer. Ive had my vehicle a couple of weeks and still extremly happy with my entire experience & purchase, More

Rafael was very helpful/ service due I purchased my vehicle, a BMW I series almost 6 months ago. Overall, I was extremely pleased to have found the vehicle of my dreams for the price I ha I purchased my vehicle, a BMW I series almost 6 months ago. Overall, I was extremely pleased to have found the vehicle of my dreams for the price I had when I met up with Jeff at 21 Century. Time has passed and I have continued to be happy with my car. A good friend of mine was also looking to purchase and I recommended 21 Century but he decided to go elsewhere. What a dummy- he was totally ripped off. He and I now both take our cars to this dealer for service. Recently last week I took my car to get service due and Rafael was great. My car is running smoothly and my alerts were reset. I wanted to take some time to let others know how happy I am with everything and also let the staff know how my appointment went. More

great business I was searching for a Chevy Corvette online and I came across 21st century Auto Group website. They had the Corvette I wanted at a great price so I ca I was searching for a Chevy Corvette online and I came across 21st century Auto Group website. They had the Corvette I wanted at a great price so I called and made an appointment. I was skeptical at first because I thought the price was too good to be true. Well I went to a dealership and was greeted by a Salesman mean Jeremy. I explained too Jeremy what car was looking for the etc.Jeremy went above and beyond he got the car ready for a test drive and we went. He knew this car in and out if he didn't go into such detail I probably would've passed on it. Overall if he didn't take the time to break down everything from price service and finance I most likely would have walked away and kept looking. I would definitely recommend this dealership to all my friends. More

Love my car and specially the price i paid bought a 2005 Nissan maxima with 89,000 miles on it for $5,000. I think that was a great price. The car was super clean, new tires all around, and al bought a 2005 Nissan maxima with 89,000 miles on it for $5,000. I think that was a great price. The car was super clean, new tires all around, and all matching. The alloy rims were clean, a few dings but overall the car is nice. The price was nice, the salesman Jason was helpful. Even took me to Barnes and nobles while the car was being cleaned. So I'd say that my experience went well. More