21st Century Auto Group

great buying experience I would not usually write a review but since im very happy with my car and my experience with this place so i figured it was the least i could do to s I would not usually write a review but since im very happy with my car and my experience with this place so i figured it was the least i could do to show my appreciation. I live about 3 hours and a half away from the dealership so I called in ahead before just showing up since i only wanted a 328 in white! I spoke with Stephanie and she checked and made sure it was still up for sale. After I made an appointment she even emailed me the directions. i already told my friends about this dealer and if i ever decide to buy another car i will definitely go back to them. More

Very Satisfied! After much research and trying many other placed, i have to admit 21st Century had the best prices for vehicles in such great condition. Took a while After much research and trying many other placed, i have to admit 21st Century had the best prices for vehicles in such great condition. Took a while but finally got the deal i ended up being very satisfied with. Thank you Justice for working with me!!!! More

Great experience! Justice was so helpful throughout my entire process of buying my first car. Very knowledgeable and upfront with any questions I had for him! Great ove Justice was so helpful throughout my entire process of buying my first car. Very knowledgeable and upfront with any questions I had for him! Great overall experience and I will definitely be recommending to family and friends! More

Great Experience! Had a great experience with our salesman, Justice. He was quick, easy and found me a perfect car. I highly recommend him! Thank you, Justice. Had a great experience with our salesman, Justice. He was quick, easy and found me a perfect car. I highly recommend him! Thank you, Justice. More

Horrible I called to see if a advertised vehicle was available 2-1/2 weeks ago. I was told it was and they made an appointment for me to come in that afternoon I called to see if a advertised vehicle was available 2-1/2 weeks ago. I was told it was and they made an appointment for me to come in that afternoon. I called purposely because besides myself going I was also taking my mechanic with me. When I arrived a salesman by the name of Paublo met me. He took my info and then he went to get the car. After about 10 minutes he comes back and says the car is not there, it was taken to a shop for some body work. It would not be back for 2 weeks. At this point I was pissed because I was told the car was there and I am not only wasting my time but also my mechanics time. After leaving and thinking about it I decided to call Paublo back to see if he was telling me the truth. He assured he was and that as soon as the car came back he would let me know. I now also have his cell number so I told him I would text him every so often to check up on it. I contacted him 5 times over the last 2-1/2 weeks and was assured that the car wasn't back and that he was on top of it. I checked with him as late as last night. I decided to take look at there website today to see if car was still listed and after checking it was not. I texted Paublo and ask what was going on and I got the answer I am not in today,I will check tomorrow. I answered back that I thought he would have someone call as soon as car arrived even thou he wasn't in. At this point he told me to call John the manager to see where the car is. (Passing me off) I called but of course John was to busy to come to the phone. I spoke with another sales person and was told the car was sold, I asked when but they wouldn't give me this info. I asked to have John call me back but I am still waiting. I have been lied to over the past 2/1/2 weeks on multiple occasions, I would never recommend this place anyone. More

Blown Away!!!!!! First of all, it’s hard to have a “good” experience when purchasing a vehicle, I have purchased a couple of vehicles throughout the years at other est First of all, it’s hard to have a “good” experience when purchasing a vehicle, I have purchased a couple of vehicles throughout the years at other establishments and it has never been a pleasant experience. I did inquire at 21 Century Auto Group, and spoke with Justice, he was polite, had great phone etiquette, he was so pleasant on the phone that I agreed to make our appointment. Walking in to 21 Century Auto Group, I was immediately greeted by personnel and taken care of. When dealing with Justice, I explained that I had been through the “process” a couple of times before and wanted to skip the “back and forth”, I explained that I knew my situation, that my credit was not that good, and made my monthly budget very clear. He took my suggestion and was able to accomplish my requests. I appreciated that he “listened”, which is a rare quality found in car salesmen these days. He didn't have that common "pushy' attitude that most sales persons have. That is the exact reason, why I often say "thank you, I will think about it" walk away and don't come back to other dealerships. Justice was very understanding, honest, knowledgeable and forward. Truly excellent buying experience! Everyone was extremely helpful, and Justice in particular did everything he could to make the sometimes stressful moments of buying a car a breeze. Always felt like he was working for me, and trying to get me the best deal possible that would work for me. I happily walked away with my 2012 Nissan Altima, I have to say, Justice was KEY to purchasing at your establishment. I also had a good experience with your “financial” employee Carina, she was very friendly and extremely helpful in breaking down all the numbers during signing. I will definitely recommend 21 Century and will most definitely send Justice's way, so they are able to have a great buying experience as I did. More

Excellent Sales Consultant - Justice Hodges Just bought my Mercedes GL450 from this dealership and it was a great experience. Thanks to the salesman Justice H. who displayed a great deal of pati Just bought my Mercedes GL450 from this dealership and it was a great experience. Thanks to the salesman Justice H. who displayed a great deal of patience and professionalism throughout this entire transaction. Justice took all the time necessary to ensure that I was fully satisfied with my vehicle before I left the dealership. I would definitely recommend him to anyone I know looking to buy a used vehicle. More

Good saler Justice I love my car Lexus IS250. Justice introduce the IS250 for me, and try him best to cut the price down. He is patient and lovely to help me to solve th I love my car Lexus IS250. Justice introduce the IS250 for me, and try him best to cut the price down. He is patient and lovely to help me to solve the questions. If I meet the question about the car, I could text him and call him directly, Justice will give the best help. More

I'm happy with my MB R350 I love my choice of vehicle my salesman Eric A Zagadou at 21 century auto group in Springfield, NJ was very helpful with me finding the right vehicle I love my choice of vehicle my salesman Eric A Zagadou at 21 century auto group in Springfield, NJ was very helpful with me finding the right vehicle for my needs which took roughly 2 months. Also I was missing some parts and Eric did a great job in getting those parts. I'm totally satisfied with my R350 MB More

Great service; talk to Eric Z. - you won't be disappointed! Just bought an Audi Q7 2012 from this dealership, and I must say it was a great experience. Staff is very courteous, and dealership has a nice selecti Just bought an Audi Q7 2012 from this dealership, and I must say it was a great experience. Staff is very courteous, and dealership has a nice selection. My brother also bought a car couple months ago and referred me to them. Eric Zagadou is definitely the man to talk to. Not your typical dealer that just want your money... He will listen to what you want, and take the time to offer options without pressuring you into anything. In the end, he has a smart way of crystallizing your choices and allow you to make a good decision. I'm actually planning on buying my next car from them as well. Thanks Eric for the great service. More