21st Century Auto Group

Satisfied, but. I bought a VW from this dealership. The highlight was the sales person, Justice Hodges. He was professional, friendly, and no nonsense when it came I bought a VW from this dealership. The highlight was the sales person, Justice Hodges. He was professional, friendly, and no nonsense when it came to price. The dealership also has an impressive collection of luxury cars, although I wasn't looking to buy one. I also thought that I was treated fairly on my trade in. The downside of the dealership is their bait and switch advertising. Their Internet prices are after subtracting $2500 of rebates that most people won't qualify for- military rebate, recent graduate, prior customer. The real price is $2500 more than advertised. What is sillier is that the price on the window sticker is ridiculous. The sticker on the car I bought was $20,000, the Internet price was $9,775, and neither price was close to what they would sell the car for. More

WENT TO BUY 1 CAR AND BOUGHT 2 !!!!!!!!!!!! It is with great pleasure that I am writing this review on behalf of the most wonderful salesman (Justice Hodges) and a fabulous and professional sale It is with great pleasure that I am writing this review on behalf of the most wonderful salesman (Justice Hodges) and a fabulous and professional sales experience at 21st Century Auto Group in Springfield New Jersey. I recently visited 21st Century Auto Group to purchase a car; well I ended up purchasing two (2) cars, a Mercedes 2009 CLK 550 convertible and a Mercedes 2012 ML 350 SUV. I have been to many car dealerships in the US and overseas; however, the service and expertise of Justice and the team at 21st Century Auto Group will forever be etched in my best car shopping memories. Justice greeted me with his warm smile and gentle approach. He was patient and offered several truly great recommendations based on my particular tastes and liking. He quickly ascertained what I was looking for and his knowledge of 21st Century Auto Group’s car inventory was impressive and outstanding. Justice has noteworthy sales ability and skills, which are immediately apparent when one interacts with him. His work ethic and dedication to me was impeccable. Justice is a true professional in every sense of the word and I highly recommend his service without reservation. He embodies all of the necessary skills to be the top salesman at 21st Century Auto Group, (patience, dedication, respect, and a diligent and deliberate attitude). I walked out of the showroom and Justice even walked me to the door. Customer service at it's best. Kudos to Justice!!!! It is such a pleasure for me to look at my purchases in my driveway, and reflect on the wonderful experience that Justice and the rest of the staff at 21st Century Auto Group showed me. Justice should be considered an asset to 21st Century Auto Group due to his professionalism and genuine desire to make his clients happy. Justice has followed up with me on several occasions after my purchase, and I highly recommend that you ask for Justice if you are interested in purchasing a vehicle from 21st Century Auto Group. Sincerely, SSL- South Orange, NJ. January 6th, 2016 More

purchased 2 cars from them I was so happy with my new purchase that it made my husband want to trade in his car too! He called 21st-century and spoke with Stephanie she help me I was so happy with my new purchase that it made my husband want to trade in his car too! He called 21st-century and spoke with Stephanie she help me make an other appointment for a test drive. once we got there And saw the car he knew it was the one for him. We are very pleased with the good deal on the price and I was able to take the car home the same day. More

I recommend this dealership I first saw the vehicle online so I called to make an appointment. I spoke with Stefanie & put it deposit to hold the vehicle and a week later I was a I first saw the vehicle online so I called to make an appointment. I spoke with Stefanie & put it deposit to hold the vehicle and a week later I was able to going to shove the vehicle and take the car home the same day hassle free. . More

Great guys over there! Went there looking for something that they didn't have. But Hodges helped me out and ultimately got something that I wasn't even shopping for at all b Went there looking for something that they didn't have. But Hodges helped me out and ultimately got something that I wasn't even shopping for at all but I'm glad I stayed and looked. I'm super satisfied with the purchase and Hodges was nothing but cool and easy going straight up pro! ??? More

Poor Salemenship From the internet I reviewed several cars for sale all the same make and model. I was in the area and decided to stop and see a few of them. As I ap From the internet I reviewed several cars for sale all the same make and model. I was in the area and decided to stop and see a few of them. As I approached a salesman, I asked if they had one of the cars from the web site and he asked me if I liked the car. I informed him that I could not answer until I saw the car. As we sat down at a desk, he asked me for the listing number which I gave him. He punched a few keys and said he's not sure about the car, so I gave him another. Again he could not provide any detail. He then asked for my driver licenses. I've never been asked this before when just looking, so I told him lets look at the cars first. If I'm interest, I'll provide my personal info prior to taking test drive. At this point, he stood up and told me to go find the cars myself and walked away. I don't believe they ever had these cars on the lot. They list 12 on the web site and I couldn't even find one of the same make and model. More

Be sure to ask for Justice! Just got my BMW yesterday, everyone was very friendly and Justice went over and beyond to make me a satisfied customer. Very professional and keeps it Just got my BMW yesterday, everyone was very friendly and Justice went over and beyond to make me a satisfied customer. Very professional and keeps it real. I appreciate all his help! I Love my car! More

Awesome was great very friendly and professional Very happy with my new bmw. They went out of their way to make me happy Keep up the good work ?? was great very friendly and professional Very happy with my new bmw. They went out of their way to make me happy Keep up the good work ?? More

Pleasantly surprised Went in to purchase a Jeep Cherokee. I spoke with Stefanny on the phone. She was very helpful and informative. I only came because she convinced me. I Went in to purchase a Jeep Cherokee. I spoke with Stefanny on the phone. She was very helpful and informative. I only came because she convinced me. I have to say that I was pleasantly surprised. I was expecting to be surrounded and pressured. Stefanny greeted me and introduced me to a salesperson. I was able to find the car, test drive it, settle on a price, and leave within a few hours. I would definitely recommend them to other buyers. More

As Expected Very classy dealership with newer cars all over the lot. Eric was the sales men I had and was very courteous but neither him or the rest of the staff Very classy dealership with newer cars all over the lot. Eric was the sales men I had and was very courteous but neither him or the rest of the staff could answer all the questions we had. I was purchasing a car that was from Canada and no one could assure me the emission standards were the same in America. After sitting down I quickly realized the price listed was not even close to what they were actually selling it for. They added close to $2,000 in rebates that i did not qualify for (read the disclaimer). In typical car sales fashion I was there for 5hrs but at the end of the day I left with the car I wanted and payments where I needed. All the staff was professional and very nice. More