21st Century Auto Group

Great customer service While visiting my son in NJ we were looking a cars for a future purchase. We were at 21st Century Auto Group. A gentleman by the name of Justice assis While visiting my son in NJ we were looking a cars for a future purchase. We were at 21st Century Auto Group. A gentleman by the name of Justice assisted us in looking at cars. he was very pleasant and knowledgeable. He answered any questions we had and was very helpful. We will definately return when we decide to finalize our purchase. More

AWESOME SERVICE My husband and I are very HAPPY with our BMW X6 purchased at this dealership. Make sure you ask for the salesman Justice Hodges. He made the experienc My husband and I are very HAPPY with our BMW X6 purchased at this dealership. Make sure you ask for the salesman Justice Hodges. He made the experience very pleasant and smooth. More

Great My wife and I went there to trade in our X3 and Justice Hodges treated us like we were the owners of the dealers and was able to get us in our new veh My wife and I went there to trade in our X3 and Justice Hodges treated us like we were the owners of the dealers and was able to get us in our new vehicle. Fast Great custumer services by Justice and the dealer team. I will recomend the dealer and the sales represenative to anyone. I rated 5 start they need to be rated 10 start on services!!!!! More

Manager harassed me The manager is disgusting and harassed me. I am going to pursue and take legal action against this dealership. The most disgusting and in professional The manager is disgusting and harassed me. I am going to pursue and take legal action against this dealership. The most disgusting and in professional place i have ever been too so sad !! More

Cohesive car buying experience Very Satisfied with 21st Century, found exactly what I was looking for. Salesman customer service went beyond my expectations from the appointment to Very Satisfied with 21st Century, found exactly what I was looking for. Salesman customer service went beyond my expectations from the appointment to see the car to the handshake at the end of the deal. I wish I remembered the older gentleman in finance name to mention. He was also very professional and helpful with questions or concerns I had. More

So helpful did not pressure They were so helpful and helped with all the answers I had. Also they did not pressure me at all. They tried to make sure the car was the best fit. Th They were so helpful and helped with all the answers I had. Also they did not pressure me at all. They tried to make sure the car was the best fit. The person who helped me choose the right car for me was John Pardo. He was so nice and made sure I was happy with my choice and helped me understand the prices plus taxes and stuff! I totally recommend this place!! More

Great way to end my year Just wanted to come on here and say great way to end m fourth quarter for the year. Came to 21st Century Auto and left more than satisfied. I got to g Just wanted to come on here and say great way to end m fourth quarter for the year. Came to 21st Century Auto and left more than satisfied. I got to give props to Justice for pulling the strings for me and being a man of his word. More

Great selection I worked with Justice, and he is by far the most honest used car salesman that I have ever worked with. The place is exceptionally clean and the selec I worked with Justice, and he is by far the most honest used car salesman that I have ever worked with. The place is exceptionally clean and the selection of used cars is extensive. I would recommend seeing Justice if you are in the market for a used car. He makes the process as painless as possible. More

Excellent Amazing Team of caring people. Sale u a relationship nor a Car! Manager Mark, my sales rep Eric and finance agent Carina provided a great experience. Amazing Team of caring people. Sale u a relationship nor a Car! Manager Mark, my sales rep Eric and finance agent Carina provided a great experience. They went above and beyond. Great place to purchase ur car! I'm def going back. More

Do not waste your time at this dealership It was my worst experience at any dealership ever. For an hour and a half I was trying to test drive a car I wanted to purchase and I was sent around It was my worst experience at any dealership ever. For an hour and a half I was trying to test drive a car I wanted to purchase and I was sent around from one salesperson to another. I was waiting for the first salesperson assigned to me for near 30 min. Then, he showed up and said that someone else would be helping me. Another salesperson could not find a price of a car .. but just in case, he told me that the price is $10K more than the advertised price on the internet. Then, he could not find a car key. After that, he told me that there are too many cars that have to be moved to take this one out of the showroom. Once I complained to the General Manager, I was assigned another salesperson, who started telling me .. how difficult it is to move the car out of the showroom and he better tell me about how much this car would cost me. So, he just started throwing one fee after another, which added another 4K to the advertised price. I still said I wanted to see the car and waited for another 15 min. Still no actions. No one was going to get the car I wanted to purchase from the showroom. At that point, I decided not to waste my time there anymore and just left the dealership. Strongly, will not advise anybody to go there. They are not more than just a bunch of lazy crooks. More