21st Century Auto Group

WORST DEALERSHIP OF ALL TIME. SUCH A SCAM. I live 3 hours from this dealership and called the day before to confirm information on a car that they had that I was ready to purchase if everythi I live 3 hours from this dealership and called the day before to confirm information on a car that they had that I was ready to purchase if everything checked out because I did not want to waste my time driving up there. They assured me that the car was in the showroom and was in mint condition. They stated I would be paying list price plus tax, tags, & registration. I asked about documentation fees etc and was told there were no hidden fees. I got to the dealership the very next morning only to find out that they did not have the car because it was at the shop getting some maintenance (come to find out they NEVER had the car in their possession to begin with they only posted it up on the website to lure buyers to the dealership). Not only did they lie over the phone about having the car, they lied about the price because there were tons of hidden fees. An $18,000 car was somehow going to come out to $23k with all the hidden fees that they tack on at the end (mind you the price is so low because they account for rebates that they offer, but no one actually qualifies for). They lie on their website and flat out lie over the phone just so they can get you in there and try to talk you into a different car. Moral of the story: LISTEN TO THE REVIEWS AND RUN FAR AWAY FROM THIS SAD EXCUSE OF A DEALERSHIP. More

Nice exp The purchase experience was really nice, my sales person Justice. He was very cordial, knowledgable, really good sales person. We also worked with ce The purchase experience was really nice, my sales person Justice. He was very cordial, knowledgable, really good sales person. We also worked with cesar meneses, very nice and helpful. I am very happy with my new sienna (new to me at least) 😉 Keep going with the good work. Thank you so much! More

Great stuff My sales advisor Garry , Is the best advisor at 21st century auto group as for me. He is very professional, knowledgeable and helpful. He treats the My sales advisor Garry , Is the best advisor at 21st century auto group as for me. He is very professional, knowledgeable and helpful. He treats the clients like family. I would highly recommend him to everyone👍👍👍👌 More

That's was great! The people at 21st Century Auto Group are so good at their job, made things easy. This isn't the first dealer ship I have been to. Been looking for a The people at 21st Century Auto Group are so good at their job, made things easy. This isn't the first dealer ship I have been to. Been looking for a while but everywhere I have been to wasn't helpful or had what I want. But this place was great, had the car I want and at the right price. Thank-you to all who help me today, espacially for John and Carina! More

Good dealer!!! Best prices! Professional staff, very stylish and polite. There's wide choice of the cars. Representative giving you same attention when you change your mind to sp Professional staff, very stylish and polite. There's wide choice of the cars. Representative giving you same attention when you change your mind to spend 100K or less. Best dealer i ever deal with. So, i recommend them! More

Great purchase! I really like to thank Danny, Gary, and most importantly Diego. Thank you very much for a great experience 21st CAG! Carina did a great job of explain I really like to thank Danny, Gary, and most importantly Diego. Thank you very much for a great experience 21st CAG! Carina did a great job of explaining to me about the purchasing with the car and Lilia help me alot with helping me understand the numbers and the different options I had. Gary did a great job showing me the car. Thank you very much 21st Century auto group! More

GREAT! It was second my car from 21st century auto group and it was great experience. John explained in details and execution was flawless. Strongly Recommen It was second my car from 21st century auto group and it was great experience. John explained in details and execution was flawless. Strongly Recommend. More

It was my best purchase! Had a great experience with sales people and the finance manager is very fast and friendly! Thanks for all group 21st Century Auto Group and especiall Had a great experience with sales people and the finance manager is very fast and friendly! Thanks for all group 21st Century Auto Group and especially for John and Gary. I recommend! More

Thanks for all 21st century auto group! Lawrence was great!! He drove the car so I could see how it felt as a passenger & then allowed me to drive as the owner. I was sold!!! John our sales Lawrence was great!! He drove the car so I could see how it felt as a passenger & then allowed me to drive as the owner. I was sold!!! John our salesman was wonderful! He understands different cultures and was quick to connect my last name to the country where I was born. I was sold, he gave me a great deal with gold star package. Lilia was absolutely pleasant!!! Paperwork can be taxing, however she made it pleasurable to complete. Thanks for 21st CAG! More

Thank you Great people to deal with and Diego is very friendly. I was in an out in just under two hours now that's service!!!! I would recommend them anytime. T Great people to deal with and Diego is very friendly. I was in an out in just under two hours now that's service!!!! I would recommend them anytime. Thank you 21 auto group stuff! More