21st Century Auto Group
Springfield, NJ
Filter Reviews by Keyword
By Type
Showing 1,835 reviews
Excellent customer service Excellent Customer Service. Our Sales Rep.Diego was very knowledgeable of the inventory and the different models and answered all of our questions and Excellent Customer Service. Our Sales Rep.Diego was very knowledgeable of the inventory and the different models and answered all of our questions and concerns. He was already waiting for us in the parking lot as we arrived! Very pleased with his level of expertise! Would recommend to anyone. Thank you 21st century auto group team! More
Thats was great expirience! 21 Century Auto Group are absolutely fantastic!!! They know what needs to be done, what can wait until next time, and what isn't a problem at all. Th 21 Century Auto Group are absolutely fantastic!!! They know what needs to be done, what can wait until next time, and what isn't a problem at all. They keep our 12 year old BMW running and looking like a new vehicle. Thanks for work 21 Century Auto Group! We always receive a phone call to discuss what was done and later on to make sure we were happy. They have the best quality and customer service anywhere! Thanks especially for John! More
Great stuff Amazing experience. My service representative Danny was wonderful, had me in and out. He was knowledgeable and made sure I was taken care every step o Amazing experience. My service representative Danny was wonderful, had me in and out. He was knowledgeable and made sure I was taken care every step of the way. Highly recommend this dealer and Danny! Thank you. More
They are awesome! We had an amazing experience at 21 Century Auto Group. This will not be the last purchase that we make at this location. From the moment that we walke We had an amazing experience at 21 Century Auto Group. This will not be the last purchase that we make at this location. From the moment that we walked into this place we were welcomed with warm smiles. They went above and beyond & most definitely exceeded our expectations. Buying a new car can be challenging when you don’t have the right guidance. I can’t express enough how grateful we are for his guidance and help. Thanks for Carina and for all for the help! More
I like their customer service First time with 21st century auto group and it was a bit of a long process, but it was well worth the wait. Overall great place, amazing vehicles and First time with 21st century auto group and it was a bit of a long process, but it was well worth the wait. Overall great place, amazing vehicles and great team! Thank you very much! More
Thank you so much Great Customer Service by salesman Garry on Monday. As a result im happy with my Audi A7 2015. Good dealer and great list of cars! Great Customer Service by salesman Garry on Monday. As a result im happy with my Audi A7 2015. Good dealer and great list of cars! More
nice expierence If you are in the market to buy a car, I recommend Diego. Diego has been in the business for 10 years and is a true professional that knows the busine If you are in the market to buy a car, I recommend Diego. Diego has been in the business for 10 years and is a true professional that knows the business. This is my second car from him and 21st century auto group and I am truly Happy. More
Thank you 21 auto group team for the great job Entire process was seamless! This was my 3rd car buying experience with this dealer. I told the 21 auto group team what car I wanted and less than a w Entire process was seamless! This was my 3rd car buying experience with this dealer. I told the 21 auto group team what car I wanted and less than a week later I was in the exact car I wanted! Will never buy a car Any other way! Thank you! More
Best dealer for me Highly impressed with this dealer and service we received. The entire staff, sales to financing was knowledgeable, courteous and eager to ensure our c Highly impressed with this dealer and service we received. The entire staff, sales to financing was knowledgeable, courteous and eager to ensure our complete satisfaction. They have earned a loyal customer and one who will surely recommend the dealership to friends and family. 21st century auto group the best! More
WORST DEALERSHIP OF ALL TIME. SUCH A SCAM. I live 3 hours from this dealership and called the day before to confirm information on a car that they had that I was ready to purchase if everythi I live 3 hours from this dealership and called the day before to confirm information on a car that they had that I was ready to purchase if everything checked out because I did not want to waste my time driving up there. They assured me that the car was in the showroom and was in mint condition. They stated I would be paying list price plus tax, tags, & registration. I asked about documentation fees etc and was told there were no hidden fees. I got to the dealership the very next morning only to find out that they did not have the car because it was at the shop getting some maintenance (come to find out they NEVER had the car in their possession to begin with they only posted it up on the website to lure buyers to the dealership). Not only did they lie over the phone about having the car, they lied about the price because there were tons of hidden fees. An $18,000 car was somehow going to come out to $23k with all the hidden fees that they tack on at the end (mind you the price is so low because they account for rebates that they offer, but no one actually qualifies for). They lie on their website and flat out lie over the phone just so they can get you in there and try to talk you into a different car. Moral of the story: LISTEN TO THE REVIEWS AND RUN FAR AWAY FROM THIS SAD EXCUSE OF A DEALERSHIP. More