21st Century Auto Group

Very smooth Danny, the agent, was a great guy, very patient. I went in the dealer and they answered my request shortly, despite me being late for the appointment. Danny, the agent, was a great guy, very patient. I went in the dealer and they answered my request shortly, despite me being late for the appointment. Then everything went as planned. Very nice people, ans very patient. They will do their best to get you the best deals. More

brought bmw 2011 3 weeks ago sales person tim is good. big dealer with wide range of options and big inventory in new jersey. had wide range of premium car options sales person tim is good. big dealer with wide range of options and big inventory in new jersey. had wide range of premium car options More

Poor Follow-up I initially gave this dealership an excellent review until it came to following up with them to get my plates and services I have in writing that they I initially gave this dealership an excellent review until it came to following up with them to get my plates and services I have in writing that they promised to perform on my car. I had to make several calls to inquire about my plates and received no calls back. My husband was finally able to get an answer from the dealership after several tries. To get the sale, our salesman Tim, promised to touch-up areas of the car where there were visible paint chips. This was part of the deal when purchasing the car so we made sure to get this in writing. When it came to getting this service performed, we were given the biggest run around and still have not received a call back from this dealership. We will not purchase cars from this dealer in the future, as it seems they only want to make the sale and could care less about follow-up with the customers. Buyers beware! More

Excellent! The sales associate Powell was amazing! He went above and beyond to help with the sale. He was very professional. Managment team was helpful in getti The sales associate Powell was amazing! He went above and beyond to help with the sale. He was very professional. Managment team was helpful in getting the auto loan set up. Theonly minus point was there is no refreshments for customers like you receive at dealership. Management should look into this especially the customer has to wait for paperwork to be completed. More

Great dealership Thank you very much for my new 2016 BMW X5. 21st century auto group team make everything for me, as a result i got great cat. Thank you my salesman Ti Thank you very much for my new 2016 BMW X5. 21st century auto group team make everything for me, as a result i got great cat. Thank you my salesman Tim and manager from finance dept Lily! More

Great experience at 12st century auto group 21st century auto group team made for me best deal. Great quality used car and perfect price. Thank you very much Diego and Lilia! Recommend! 21st century auto group team made for me best deal. Great quality used car and perfect price. Thank you very much Diego and Lilia! Recommend! More

BEST EVER The best dealership experience i ever had! They propose the best car and best price. Thank you very much for your friendship and professionalism. Grea The best dealership experience i ever had! They propose the best car and best price. Thank you very much for your friendship and professionalism. Great dealer! More

false advertising bad customer service I DO NOT RECOMMEND TO VISIT THIS DEALERSHIP. FALSE ADVERTISING AND DESCRIPTION OF VEHICLES IN CARFAX AND VERBALLY. SPOKE WITH JOHN ON THE PHONE ABOU I DO NOT RECOMMEND TO VISIT THIS DEALERSHIP. FALSE ADVERTISING AND DESCRIPTION OF VEHICLES IN CARFAX AND VERBALLY. SPOKE WITH JOHN ON THE PHONE ABOUT A VEHICLE I WAS INTERESTED IN BUYING CASH. SINCE I LIVE TWO HOURS FROM LOCATION I ASKED THE RIGHT QUESTIONS BEFORE I WENT THERE, .... IS IT SOMETHING WRONG WITH VEHICLE?, HE STATED NO! WHEN I GOT TO DEALERSHIP I WAS HELPED BY A SALESPERSON WHO TOLD ME INTERMEDIATELY SOMETHING WAS WRONG WITH THI PARTICULAR VEHICLE, AND TRIED TO SELL ME OTHER DOUBLE THE PRICE....USUAL STRATEGY FROM SALES PERSONS. AFTER, MY WIFE AND MY SHOWED FRUSTRATION, I WAS ATTENDED BY THE MAN WHO SWEEPS THE FLOORS "James". .....SO THIS DEALERSHIP SENDS THE "SWEEP MAN" TO RESOLVE ISSUES......YOU WONDER!!! James WAS VERY DISRESPECTFUL, RUDE AND NASTY TOWARDS MY WIFE AND ME AND DID NOT CARE FOR CUSTOMER SERVICE. WE TOOK OUR BUSINESS SOMEWHERE ELSE. DO NOT BUY FROM THIS DEALERSHIP!! More

Thank you 21st auto This is great dealership. The best at New Jersey state. My salesman Diego was very professional and friendly. I purchase 2016 Mercedes-Benz S63 with g This is great dealership. The best at New Jersey state. My salesman Diego was very professional and friendly. I purchase 2016 Mercedes-Benz S63 with great price for this car. Thank you very much...!!! More

Diego was wonderful , made the process pain free, he answered all our questions and worked on getting us the best possible deal. The Finance manager Carina explained ever , made the process pain free, he answered all our questions and worked on getting us the best possible deal. The Finance manager Carina explained everything in detail and answered all of our questions. The entire process was simple and worked out really well. We shall definitely be back. Highly recommend checking the dealership out, you will not regret it. More