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1st Nissan of Simi Valley

Simi Valley, CA

4.8
172 Reviews
At 1st Nissan of Simi Valley, we bring outstanding Nissan sales, service and financing to drivers from the San Fernando Valley. Visit our Nissan dealer in Simi Valley, CA, to buy or lease your next new or used Nissan today.
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2325 First Street

Simi Valley, CA

93065

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Showing 172 reviews

August 25, 2021

Rafael always makes sure I get the best service. Hes always knowledgeable, and everything goes smoothly. My car runs well after a service, which is great because it has 250,000 miles on it. More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Aug 30, 2021 -

1st Nissan of Simi Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

August 22, 2021

My service appt was very smooth, thorough, and communicative. I always know my car will be taken care of with great attention! More

by Khushboo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tahsin Nawar, Rafael Martinez
Aug 25, 2021 -

1st Nissan of Simi Valley responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

August 20, 2021

Robert always takes good care of me and my car when I take it for service I will only come to this Nissan because of him. More

by lupegarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel
Aug 25, 2021 -

1st Nissan of Simi Valley responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

July 29, 2021

I had looked at other Nissan dealers and I walked out of them. My experience here was pleasant and easy. Daniel answered all my questions and was very helpful. The manager also came over to talk with me dur More

by Silver fox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance , Daniel Bradbury
Aug 03, 2021 -

1st Nissan of Simi Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

July 03, 2021

Excellent Service Manager Robert. Always courteous, prompt and greets me with a smile. More

by Jessica Beilin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel
Jul 08, 2021 -

1st Nissan of Simi Valley responded

Hi Jessica, and thanks for the great feedback! We're very happy that Robert was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

June 14, 2021

Aj was awesome! Dean and Paul helped me to get a deal that i am very happy with it, this was my first new car and i absolutely love it! huge thanks to the team :) More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Paul, Dean
Jun 17, 2021 -

1st Nissan of Simi Valley responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from the 1st Nissan of Simi Valley team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

June 13, 2021

The sales consultant, Justin, was extremely helpful and found us the perfect car that met all our wants and needs. The financial manager, Henry, worked to get us the best deal. We had leased a vehicle from More

by bevjgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Spencer
Jun 16, 2021 -

1st Nissan of Simi Valley responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 17, 2021

We had a very smooth transaction and they understood what we were looking for and needed. Everyone we dealt with was very professional and courteous, More

by Leda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Woo, Dinesh De Silva
Apr 21, 2021 -

1st Nissan of Simi Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 12, 2021

First Nissan provides a great and very courteous service. Their service manager, Rafael Martinez, is especially helpful in writing up the issues that need to be dealt with. The visit was entirely pleasant More

by liepoffaith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Apr 15, 2021 -

1st Nissan of Simi Valley responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 11, 2021

I was in the market to buy the new Rogue. On Tuesday I stopped here I walked the lot for over 20 min around 11:30am. No one approached me I saw a salesman in the showroom standing near the door he saw us More

by Adrian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pedro Contreras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yehuda Riess, Daniel Bradbury, Tahsin Nawar
Apr 26, 2021 -

1st Nissan of Simi Valley responded

Thank you for taking the time to share your recent experience at 1st Nissan of Simi Valley. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

Apr 30, 2021 -

Adrian responded

There is nothing to amend since I went to a different dealership and bought a 2021 Rogue.

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