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1st Nissan of Simi Valley

Simi Valley, CA

4.8
172 Reviews
At 1st Nissan of Simi Valley, we bring outstanding Nissan sales, service and financing to drivers from the San Fernando Valley. Visit our Nissan dealer in Simi Valley, CA, to buy or lease your next new or used Nissan today.
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2325 First Street

Simi Valley, CA

93065

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Showing 172 reviews

September 10, 2022

People are so very helpful and nice and really trying their best to achieve your goal. Thanks More

by Vbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bradbury
Sep 10, 2022 -

Vbell responded

Thanks for all the help

July 11, 2022

Very happy with purchased vehicle at 1st Nissan in Simi Valley. Daniel Bradbury amazing job. More

by Oscar Z Ulloa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bradbury
Jul 14, 2022 -

1st Nissan of Simi Valley responded

Thanks for taking the time to leave us this awesome review, Oscar! At 1st Nissan of Simi Valley, we take guest feedback seriously and are proud to see that you drove away happy in your new car! I will share your compliments with Daniel and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

June 17, 2022

Robert Martel has taken care of my cars since 2001. I just heard that he has retired due to an injury. I am so sad to hear this. Sending my best wishes and thoughts to his family and him. He is THE BES More

by tlmboobear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Martel
Jun 23, 2022 -

1st Nissan of Simi Valley responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robert has done for 1st Nissan of Simi Valley and our customers. We will certainly miss him and will pass along your best wishes. Please let us know if there is anything else that we can assist you with. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

June 04, 2022

Fast, efficient. I don't feel like I am being oversold on work that needs to be done or can be done later. Excellent service personnel. More

by mlueken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Jun 08, 2022 -

1st Nissan of Simi Valley responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 14, 2022

Service was quick and reliable as I have driven the vehicle for over a week and noticed the car performed much better. Rafael informed me that there was some additional maintenance needed that I hadn't More

by sera.accardo119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Apr 19, 2022 -

1st Nissan of Simi Valley responded

Hi sera.accardo119 and thank you for your kind words. We are very happy to hear that Rafael was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

April 11, 2022

Raphael was friendly and helpful and although the repairs were costly, they were relatively quick and I got a good deal in the end. More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
March 26, 2022

The service representative, Rafael was very courteous and helpful! The service was done within the time promised. More

by Frank B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Martinez
Mar 30, 2022 -

1st Nissan of Simi Valley responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

March 17, 2022

Rafael Martinez was not friendly service advisor, did not smile, and didn't try to accommodate me in trying to get to work on time. Once the manager who overheard the conversation from the back, he came out More

by jdhomes100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rafael Martinez
March 09, 2022

Great Experience I could be more happy to buy a car from them in the future. The car was for my wife and we loved it. All virtual. Our experience in the previous dealer was god awful. Thanks for a remot More

by Thomas Holland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

1st Nissan of Simi Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com

February 12, 2022

The people who work there is very nice and kind, they’re always work to find the best deal for our family. Great service! More

by ivonneama75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Urizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Frain, Patrick Krainc, Rafael Martinez, Felix Hernandez, Evan Kanes
Feb 16, 2022 -

1st Nissan of Simi Valley responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Cristian Urizar, Client Care Manager | curizar@firstautogroup.com