1st Nissan of Simi Valley

GO SOMEWHERE ELSE!!! I don't usually write reviews, but I had such a disappointing experience at First Nissan that I had to share my story. So... I've been looking for a I don't usually write reviews, but I had such a disappointing experience at First Nissan that I had to share my story. So... I've been looking for a Rogue for awhile now and finally found one that I wanted at First Nissan. I emailed the internet department and got a quick response with an actually reasonable quote! I now have a decent starting off point for negotiations so I'm actually excited to go buy this new car! I wake up at 4:30 in the morning like a kid on Christmas but have to wait a couple hours for my newly pregnant wife to wake up so we can make the nearly 3 hour drive down to Simi Valley and pick up our new car! We get there and it takes nearly a half hour just to locate the vehicle. We literally checked three different areas on the lot, then the sales associate drove us to the mall because he thought it was on display there (it wasn't), then he said it was at the Kia lot next door (it wasn't) only to find out it was at the first place we looked!!! Finally, we have the car and the initial quote from the internet department, so lets get down to business! They would not work with us at all!!!! NOT 1 CENT!!! My wife and I eventually left to regroup and get some lunch. When we came back and it was the same story. The manager kept saying stuff like, "you really picked a popular model, I would be the laughing stock of my buddies in the bay area if I sold it to you at that price." or "It'll sell, it's a really popular car right now." Essentially making me feel like my business didn't matter! Do you know how much he came down from the original internet quote?!?! A whopping $60!!!!! Yes, that an amazing .2% off!!!! I was so put off by the whole thing and even though it was a decent price and the car that I wanted, I walked away because off how I felt treated at First Nissan. My suggestions to you...even if First Nissan has the exact car you want, go somewhere else! They definitely don't treat you like number 1, they treat you like number 1 in a million! More

I am so disgusted with this place. I feel Nissan should not allow this dealership to use their name. The Sales Manager has absolutely no manners as to how to speak to a customer. Today morning I went down not allow this dealership to use their name. The Sales Manager has absolutely no manners as to how to speak to a customer. Today morning I went down with my family to car shop. we did not want a color they had, but we were ready to compromise if they would have given us a good price. the salesman went back and forth with us on the price but we were not convinced. Finally we gave him a price but he was not convinced with that. We were walking towards our car, when the manager Kim Ewing approached us and started negotiating a deal but we were not interested. He became a little aggressive and started abusing (used F*** words). I was astonished listening to this. I asked him to stop abusing but on top of everything he became racist to me. I was so taken back with the way I was treated. A simple "sorry sir, we cannot sell you at this price" was sufficient, there was no reason to abuse and treat us like this. I am so pissed with them and have decided to switch from Nissan to some other brand. I would strongly advise to not approach this dealership, if you want to buy Nissan. Even if you have to drive to Valencia or some other Nissan dealership. More

This is the best dealership ever and I highly recommend going there if you are looking to get a great, affordable used car. I did not think that getting a car right now would be possible; I have little to going there if you are looking to get a great, affordable used car. I did not think that getting a car right now would be possible; I have little to no credit, I'm on a very tight budget, and I'm also a first time buyer but Kareem Hassan and the finance guy, Henry, worked really hard to make it happen. Their customer service was incredible and I got a killer deal...and this is the car I've had my eye on for quite a while. This is the place to go and these are the guys you wanna talk to. More