1st Kia of Simi Valley

Suburb service staff specifically robyn The email system you have in place is exceptional. It not only reminds you of your appointment but as the service progresses throughout the day it upd The email system you have in place is exceptional. It not only reminds you of your appointment but as the service progresses throughout the day it updates you with that as well. Robyn has always taken care of us over the 15 years and 3 Kia's we have had. Great Job Simi Valley Kia! More

Great Group of Guys! I visited the website after seeing the newest Kia Soul commercial with dueling banjos and hamsters. I wanted that purple Kia Soul. I was contacted b I visited the website after seeing the newest Kia Soul commercial with dueling banjos and hamsters. I wanted that purple Kia Soul. I was contacted by Maggie who put me in touch with Collin. After speaking with Collin, I went in for a test drive. He was extremely knowledgeable and a very nice young man. We discussed various vehicles, options, packages, and what I wanted in my car. Then, Collin, Bobby, Johnny Kia, and Dave worked with me to trade in my 2012 Kia Soul, as well as getting the financing and car payments to a place where I was comfortable. They are a wonderful group of guys and I would definitely recommend them. I couldn't be happier and love my new Kia Soul. Thank you, 1st Kia! More

Reliable, friendly, and timely service...always. Warm, efficient customer service from staff members who are familiar with me and my vehicle. Robyn takes great care of me and my car is always ready w Warm, efficient customer service from staff members who are familiar with me and my vehicle. Robyn takes great care of me and my car is always ready when, or before, they say it will be. More

Robyn Rocks! Robyn was probably the first person I met from Simi Valley 1st Kia's Service Dept in 2003. She's still GREAT in 2016! She makes a personal effort, e Robyn was probably the first person I met from Simi Valley 1st Kia's Service Dept in 2003. She's still GREAT in 2016! She makes a personal effort, every time I visit, to ensure I receive the best price, exactly the services requested or authorized, and fastest completion time. She's an absolute delight to work with every single time... and there have been a LOT of times we've worked together to maintain my 3 Kia Optimas since 2003. More

10k mile service Amazing service staff! They are very friends , personable and cognoscente of ones time. Robyn is a wonderful advisor and makes sure everything is don Amazing service staff! They are very friends , personable and cognoscente of ones time. Robyn is a wonderful advisor and makes sure everything is done to customers specifications and satisfaction. Best service center and staff I have ever dealt with! More

Best new car experience I've ever had. This was my first Kia purchase. Loved the professionalism this dealership and sales staff offered. I would definitely recommend this dealership if you This was my first Kia purchase. Loved the professionalism this dealership and sales staff offered. I would definitely recommend this dealership if you are in the market for a new car. More

Great Service and a great place to buy a car We have bought 3 Kias from here and another car from First Nissan. Kias service manager, Vince, and his assistant Robin are friendly and thorough. Th We have bought 3 Kias from here and another car from First Nissan. Kias service manager, Vince, and his assistant Robin are friendly and thorough. Their constant diligence is one of the reasons we will probably buy our next vehicle from First Kia. More

Great!!!! This is the 4th Kia we have purchase through 1st Kia of Simi Valley. Each purchase has been a very positive experience and I just recommended you to a This is the 4th Kia we have purchase through 1st Kia of Simi Valley. Each purchase has been a very positive experience and I just recommended you to a friend who is looking. The staff is great and every sales representative has been wonderful to work with. You service department is great and Robyn has become a good friend. We couldn't ask for a better agency to work with. Keep up the good work! More

Everyone is amazing at this dealership! Everyone there was absolutely amazing! Not phony and just being nice, but genuinely kind, caring & personable! I highly recommend Derek, my salesman a Everyone there was absolutely amazing! Not phony and just being nice, but genuinely kind, caring & personable! I highly recommend Derek, my salesman as well as all of their awesome staff!! More

Fantastic Car Buying Experience In my opinion, all dealerships should be run like 1st Kia of Simi Valley; this group gets how to make their customers feel comfortable and make the bu In my opinion, all dealerships should be run like 1st Kia of Simi Valley; this group gets how to make their customers feel comfortable and make the buying experience pleasant. My first round of thanks goes to Omar Abuzaid; Omar worked what I thought was impossible, found me the car I wanted and did it all with absolutely no pressure, with honesty and assistance! Anyone looking for a great sales associate who will help you until the end of the sale and fight for you to get the car you desire, GO SEE OMAR! My second round of thanks goes to Mr. Johnny Kia, the process of purchasing my new car could not have gone smoother and Mr. Kia made sure of that, even staying for the completion of my sale even though he was scheduled to leave. I've purchased three cars at 1st Kia, they will forever have my patronage and I recommend them to anyone wanting or needing a new car. Please go see Omar and Johnny; you will not be disappointed as they are simply the best! In all honesty if I could give them 10 stars for Customer Satisfaction I would! More