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1st Kia of Simi Valley
Simi Valley, CA
153 Reviews
1st Kia of Simi Valley brings the latest and most exciting new Kia models to drivers near the San Fernando Valley and beyond. Stop by our Kia dealer in Simi Valley, CA, to test-drive a new or used Kia today, or for Kia service and repairs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 153 reviews
June 15, 2015
BEST SERVICE and DEAL IN TOWN Very honest and nice people, I have never bought a new car so easy before, 5 STARS all the way, Benjamin Villalpando is the best!!!!! Very honest and nice people, I have never bought a new car so easy before, 5 STARS all the way, Benjamin Villalpando is the best!!!!! More
by C&R Resale
Employees Worked With
Benjamin Villalpando
June 08, 2015
Quick no fuss no muss The BEST deal right out of the shoot. No wheel and deal just got down to business. GREAT service, GREAT team! I highly recommend 1st KIA. We walked The BEST deal right out of the shoot. No wheel and deal just got down to business. GREAT service, GREAT team! I highly recommend 1st KIA. We walked out VERY happy. More
by Gianna
Employees Worked With
Sales Manager was very personable, Johnny Kia, Michael Peters
May 20, 2015
We love Omar at first Kia Our car buying experience was great. Everyone took great care of us, especially Omar! We had our 2 yr old with us while purchasing the car and everyo Our car buying experience was great. Everyone took great care of us, especially Omar! We had our 2 yr old with us while purchasing the car and everyone helped make things easy and kept our son busy giving him coloring books and crayons, popcorn and balloons, it was so nice. More
by Jszabo82
Employees Worked With
Omar and George both were wonderful , Johnny Kia
January 19, 2015
Planned to look but ended up buying We were planning to look only for my son's first car and we ended up buying from this dealership. Prior to this dealer, we've already stopped by two o We were planning to look only for my son's first car and we ended up buying from this dealership. Prior to this dealer, we've already stopped by two or three car dealers within the same area. When we were there, Ben Villalpando showed us the car and took us for a test drive. Again, we were only trying to look and see which car best fits our needs and budget. Ben worked with us, but not pushing. The Manager, Yehuda, was also very accommodating and helpful. I guess it's their helpfulness and willingness to work with our budget that helped us mind up our minds to buy the car. Overall, our first experience with Ben and Yehuda was very, very pleasant. I would definitely refer this dealership to anyone. More
by buddycoco
Employees Worked With
Yehuda Riess, Benjamin Villalpando
January 10, 2015
Wonderful experience!! Just purchased my first car and what an easy transaction! Johnny and Ben were so helpful. I couldn't be more pleased with the service I received. I wo Just purchased my first car and what an easy transaction! Johnny and Ben were so helpful. I couldn't be more pleased with the service I received. I would highly recommend 1st Kia to anyone. Very knowledgable and friendly. More
by Knicoledal
Employees Worked With
Johnny Kia, Benjamin Villalpando
November 29, 2014
great buying experience Very good service from everyone plus all the points to the salesman Benjamin super cool guy i realy recomend it and great help also good work on car p Very good service from everyone plus all the points to the salesman Benjamin super cool guy i realy recomend it and great help also good work on car pricing... More
by jesus.mu.7
Employees Worked With
Benjamin Villalpando
November 17, 2014
Only planning to look! We just stopped by to look at cars and found one we liked. We had purchased a car at 1st Kia from Ben Villalpando 3 years ago and he just happened to We just stopped by to look at cars and found one we liked. We had purchased a car at 1st Kia from Ben Villalpando 3 years ago and he just happened to help us again. He is a great guy and helped us get the deal we were comfortable with. Buying cars is our least favorite thing to do because of experiencing shady salesmen in the past, but both purchases with Ben at 1st Kia were great! More
by wsmapes
Employees Worked With
Benjamin Villalpando
October 15, 2014
Service staff and General Sales Manager are terrible After leaving a negative review the General Sales Manager prompted me to contact him directly for a resolution. After two emails and a phone call, I' After leaving a negative review the General Sales Manager prompted me to contact him directly for a resolution. After two emails and a phone call, I've received no response from "Johnny Kia". Very unprofessional. DO NOT buy or have a car serviced at First Kia Simi Valley. I urge you to take your business somewhere else. I had to have warranty work on my 2014 KIA Forte due to the electronic power steering going out at 3300 miles. It's not a big deal, its under warranty, or so I thought. They refused to provide a rental car until after I complained profusely. The car was down for a week and not having a rental car would not be a viable option. They "fix" the issue by replacing the steering column, however, they did it wrong. When I got the car back the steering wheel controls did not work, the power steering was sloppy, and the steering wheel was not put on straight. Turns out the technician didn't plug the electronics back in and put the steering wheel back on crooked. I take it back and tell them to fix it right this time. They flat out refused a rental car this time even though the mistake was their fault. Even after complaining about it again, they refused a second rental car. So much for having a car to drive to work. Two days later, they plug the electronics back in and say they put the steering wheel back on straight. The electronics on the steering wheel work again, but guess what; the steering wheel is still not straight! This isn't rocket science, put the wheel on straight! Instead, when I have the wheel straight the car pulls to the right! In order to go straight the steering wheel has to be turned to the left. RIDICULOUS! I take it back and they refuse to correct it or do anything to compensate for the inconvenience, stating that the wheel is on as straight as they can get it. BS! The wheel is cocked to the left by 20 degrees!!! A simple alignment and toe adjustment will fix the issue, no need to take the steering wheel off! This should have been done when the steering column was replaced under warranty in the first place! They flat out refuse to fix their mistake or service my vehicle. DO NOT GIVE THEM ANY OF YOUR BUSINESS! More
by wes.h87
Employees Worked With
Johnny Kia, Robyn Randle
September 29, 2014
Our Experience with Omar on 9/28/14 Omar did an excellent job in helping us to get the car we want.He is very sociable with a pleasant calmness in his character which made us feel very Omar did an excellent job in helping us to get the car we want.He is very sociable with a pleasant calmness in his character which made us feel very comfortable. We are very happy with our car and we rate him10+ More
by Norbag7
Employees Worked With
Omar Abuzaid
July 10, 2014
Another great experience We needed a car a little bigger than the Kia Rio we purchased 2 years earlier at Fist Kia. Mike Peters was able to get us into a 2014 Soul with a grea We needed a car a little bigger than the Kia Rio we purchased 2 years earlier at Fist Kia. Mike Peters was able to get us into a 2014 Soul with a great payment that we can afford. We will definetly be purchasing another Kia in the future from First Kia. More
by bigred84
Employees Worked With
Omar, Johnny Kia, Michael Peters
