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1st Honda of Simi Valley - Service Center
Simi Valley, CA
68 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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68 Reviews of 1st Honda of Simi Valley - Service Center
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November 08, 2015
The service department is always the best!! Mike and the team in the service department are the best! I live in Ventura and always come to First Honda for all my servicing. They are fast, honest Mike and the team in the service department are the best! I live in Ventura and always come to First Honda for all my servicing. They are fast, honest, and super nice!! Definitely recommend them to friends and family. A+ as always guys, thank you!! More
by Nicole05
Employees Worked With
Michael Licalzi
November 02, 2015
Bad Service I bought my car in May and came out with squeeking break noise. The Manager Joe did not want to help me because his sales and employees did not take n I bought my car in May and came out with squeeking break noise. The Manager Joe did not want to help me because his sales and employees did not take notes of my calls. They directed me to Kia and now they are not willing to pay for the damages. I will contact the finance company and BBB. They do not honor their warranty. More
by jesscarrillo89
Employees Worked With
Joe Vece
September 11, 2015
service I highly recommend this place as the service is outstanding, respectful, honest , fast and courteous, I will always would do business with them ! Bein I highly recommend this place as the service is outstanding, respectful, honest , fast and courteous, I will always would do business with them ! Being fast and efficient is a great quality they have , never a problem More
by Italianreb
Employees Worked With
Rich, Brad Sullivan
August 18, 2015
Quick and inexpensive Forget about Jiffy Lube, have your automobile serviced here. First Honda was very congenial and responsive to my time frame. Follow up was impeccable, Forget about Jiffy Lube, have your automobile serviced here. First Honda was very congenial and responsive to my time frame. Follow up was impeccable, precise and completed in the time frame they predicted. More
by btsxpress
Employees Worked With
Craig in service department
June 19, 2015
Friendly, courteous service and no pressure Brad and the other employee I interacted with were both friendly and courteous. I really appreciated that Brad took the time to go over the different Brad and the other employee I interacted with were both friendly and courteous. I really appreciated that Brad took the time to go over the different maintenance items I need to address, how urgent each one is and what they will cost. He did not make me feel pressured or exaggerate about how severe any of the problems were. Also, the technician was able to solve a small problem with a stuck compartment and my car was serviced faster than estimated. I would recommend calling rather than using the online system to make a service appointment to make sure the parts and time slot are really available because I did have some trouble in that regard. It was only a minor inconvenience though and overall I am extremely pleased with this dealership. The service I had performed was for an airbag recall so I can't really comment on the quality of the work. More
by HondaDriver222
Employees Worked With
Brad Sullivan
April 04, 2015
service experience The whole team at first Honda treat you like family. And the most important aspect of their business is communication. We've purchased 5 Hondas from t The whole team at first Honda treat you like family. And the most important aspect of their business is communication. We've purchased 5 Hondas from them. That should speak for itself. William Shannon More
by btsxpress
Employees Worked With
Michael in service
November 07, 2014
Service w Ric:) What a knowledgable, honest, courteous staff!! Ric was very professional and I highly recommend anyone if they expect a great , reasonable reputable What a knowledgable, honest, courteous staff!! Ric was very professional and I highly recommend anyone if they expect a great , reasonable reputable place!! 5 star all the way:) More
by Italianreb
Employees Worked With
Richard
September 23, 2010
Being a longtime Honda owner and a member of several Honda owners clubs, I am no push-over when it comes to taking care of my Honda vehicles. I've been going to First Honda for service for over 10 years Honda owners clubs, I am no push-over when it comes to taking care of my Honda vehicles. I've been going to First Honda for service for over 10 years. Like anything else in life, nothing's absolutely perfect. And to be perfectly honest, I've had hits and misses with First Honda's service department - that is until Gregg Levy came on the scene. Again, nothing's perfect, but Gregg and his team will do their best to make it perfect. By default, Honda's are about as good as you can get. Year ago, I took a change and got an Audi A4. And with that car, I really got to know the Audi service department really well as I seemed to be in there every couple of weeks. With my Honda, I'm usually just there for routine maintenance. From the time I enter the service department, I feel like I'm entering the bar in the TV show "Cheers". All that's needed is Norm sitting across from me at the counter. Friendly without being pretentious. Everything's explained to me up front, as much as possible, and if more information is needed, the technician (usually Randy) comes up to provide it. Quality of work is top-notch, they pay attention to detail and don't leave things to chance. Price? Of course, I could go to some mom n' pop shop for 10 bucks less, but here's the thing: you get what you pay for. It's a personal choice for me to get the best possible service for my vehicles because, guess what? It's my family's safety that's at stake - isn't that worth a few more bucks? More power to the crew at First Honda service! More
by rlitiatco
Employees Worked With
Gregg Levy
