1st Honda of Simi Valley - Service Center

quick, personal service Took 2016 Accord Touring Edition in for 42,000 service and battery recall service. Jacob gave me a 4 hour completion window. Work was finished in 2.5 Took 2016 Accord Touring Edition in for 42,000 service and battery recall service. Jacob gave me a 4 hour completion window. Work was finished in 2.5 hours - and the car was washed. Detailed checklist showed "all green" - nothing needing attention, not tires, brake pads, belts. I did get the windshield wipers replaced - cheaper than buying them from an auto parts store. More

Personal Service! This service was for a recall notice. I had it on my list of appointments to make but hadn’t called yet. First Honda called me to set up an appointmen This service was for a recall notice. I had it on my list of appointments to make but hadn’t called yet. First Honda called me to set up an appointment! I was shocked that a company would take that kind of interest in their customers these days! The work was done quickly and my service advisor Robert Rabel was both courteous and efficient! More

First Honda is the best. It's easy. I made an appointment, when I walk in the door I am immediately helped. I get an email that says if I need anything while I am waiting to It's easy. I made an appointment, when I walk in the door I am immediately helped. I get an email that says if I need anything while I am waiting to ask. Service took the amount of time they said it would take and my car was cleaned in addition. This is ALWAYS how my experience is when I come here that is why I come from Agoura Hills. More

Oil change My service advisor, Don, was genuinely friendly and very helpful! My car is running great. They even washed it! (Fully washed! It was filthy when I br My service advisor, Don, was genuinely friendly and very helpful! My car is running great. They even washed it! (Fully washed! It was filthy when I brought it in and it looked amazing when I picked it up!) More

The service agent drops you longer for additional charges The service process is crazy. A guy I don't know if he is a sales comes forward and asks me to pay more for additional services that were not needed. The service process is crazy. A guy I don't know if he is a sales comes forward and asks me to pay more for additional services that were not needed. I know the things he talked about because I went to thousands oaks dealer on last service. In addtion the first honda charges You more, you will also have to wait many hours. They don't offer car wash like other dealers, they don't rotation tires that they promised to do. For better and reliable service, tryout other dealers surrounded by. More

Service During a recent service visit, my problems and concerns were handled in a timely, and accurate fashion. I was treated with respect, and would recommen During a recent service visit, my problems and concerns were handled in a timely, and accurate fashion. I was treated with respect, and would recommend Simi Valley Honda. More

Great friendly service Rene was very helpful and friendly. I always have a good experience when I bring my car in. Thank you for great service. Definitely would recommend to Rene was very helpful and friendly. I always have a good experience when I bring my car in. Thank you for great service. Definitely would recommend to anyone More

Great service, excellent communication Brad Sullivan - outstanding customer service and communication regarding maintenance schedule, very conscientious noting recall notice, explained repa Brad Sullivan - outstanding customer service and communication regarding maintenance schedule, very conscientious noting recall notice, explained repairs in detail, well done. April (cashier) unknown last name - friendly, courteous, efficient. More

Service Department It went smoothly and all service employees were nice. Check in went smoothly and didn't have to wait long. Check in girl gave me an estimated time of It went smoothly and all service employees were nice. Check in went smoothly and didn't have to wait long. Check in girl gave me an estimated time of wait and my car was ready sooner. More

Friendly and Quick! The super friendly and knowledgeable service department team was really helpful and the car service was really quick. I loved the free car wash too! The super friendly and knowledgeable service department team was really helpful and the car service was really quick. I loved the free car wash too! More