1st Honda of Simi Valley - Service Center
Simi Valley, CA
68 Reviews of 1st Honda of Simi Valley - Service Center
Don is awesome. He always goes above and beyond to ensure that his customers are happy, and that our services are done right the first time. that his customers are happy, and that our services are done right the first time. More
Broke the release handle on my honda pilot and they won't take responsibility. Asking me $400 for something they broke. Will file a complain with honda. take responsibility. Asking me $400 for something they broke. Will file a complain with honda. More
First Honda was great! We were excited to keep our business in Simi Valley and we are beyond thrilled with our new Pilot! We ended up being able to upgrade our car thanks to First Honda! business in Simi Valley and we are beyond thrilled with our new Pilot! We ended up being able to upgrade our car thanks to First Honda! More
Awesome service. Mechanic was amazing! Great asset to your dealership! Friendly and customer dedicated! Highly recommend! Thanks again for the great customer care and follow-up. It has been truly excep your dealership! Friendly and customer dedicated! Highly recommend! Thanks again for the great customer care and follow-up. It has been truly exceptional!! More
This has been my go-to spot for service and repair on my Honda - for over a decade. Full credit to the experienced techs and service members. Honda - for over a decade. Full credit to the experienced techs and service members. More
Johann David was friendly and accommodating. He was attentive in a very busy showroom. A salesman with a great personality. Would definitely recommend him to friends and family. attentive in a very busy showroom. A salesman with a great personality. Would definitely recommend him to friends and family. More
Quick repair even without the part needed. I had a problem with my car (specifically the driver's door window track broke and the window would not rise. I contacted my service rep at the end of I had a problem with my car (specifically the driver's door window track broke and the window would not rise. I contacted my service rep at the end of the work day, and had an appointment the following morning. They had to fetch a part from another dealer to fix the problem, and I had to wait so I could get to my office that morning. I was told the cost and time, and they were both a bit less than the estimates. More
I am very happy with the service department at the dealership. I trust them to provide the services my car needs. They do not try and push other services I don’t need just to make an extra buck, like dealership. I trust them to provide the services my car needs. They do not try and push other services I don’t need just to make an extra buck, like other service places do. Excellent experience! More
I live out of town and had unexpected car trouble. I was towed to 1st street Honda where I was met by Mitchell Luckey. He patiently listen to the problem, helped me get a rental car and promptly got back t towed to 1st street Honda where I was met by Mitchell Luckey. He patiently listen to the problem, helped me get a rental car and promptly got back to me with an estimate. My car was ready hours before expected and at a little less than the estimate. I had great service...courteous, timely, & fair! Thank you Mitchell! More
Love the service department of this dealership! Fast, friendly and professional service from the moment I pulled up in my car. Also, the waiting room was very nice and I appreciated getting updates Fast, friendly and professional service from the moment I pulled up in my car. Also, the waiting room was very nice and I appreciated getting updates from my service representative while I waited. More