1st Honda of Simi Valley - Service Center
Simi Valley, CA
78 Reviews of 1st Honda of Simi Valley - Service Center
Well organized whole process. From making an appointment to letting me know upon finishing services Very professional staffs. Unlike some other dealers they do not push to se From making an appointment to letting me know upon finishing services Very professional staffs. Unlike some other dealers they do not push to sell unnecessary repairs More
John Flanagan is a pleasure To work with when getting my car serviced... Always make sure that I am satisfied with my car service, And keeps me up-to-date on what will be need at my next visit. Best my car serviced... Always make sure that I am satisfied with my car service, And keeps me up-to-date on what will be need at my next visit. Best customer service, John is my preferred service advisor I always will ask for him. More
John always remembers me and gives me a friendly greeting. He never tries to push extra, unneeded service items when I come. They have a very nice, relaxing waiting area too. greeting. He never tries to push extra, unneeded service items when I come. They have a very nice, relaxing waiting area too. More
John was wonderful and made sure that my daughters car got taken care of within the time that we needed it. got taken care of within the time that we needed it. More
The service team at Honda is always friendly and completes my work with high quality and a good time frame. completes my work with high quality and a good time frame. More
Don, John and Ryan have been a great team for years now, and they are always fair and helping customers on a budget keep our cost as low as they can on any needed repairs. and they are always fair and helping customers on a budget keep our cost as low as they can on any needed repairs. More
I brought my 2017 Honda Ridgeline to First Honda for its 100,000-mile maintenance. Unfortunately, they failed to complete the work properly — they did not even change the oil, despite charging me for a full 100,000-mile maintenance. Unfortunately, they failed to complete the work properly — they did not even change the oil, despite charging me for a full service. Just two days later, my truck suffered an engine failure. I had to tow it to Hayward Honda, where they confirmed that First Honda’s negligence could directly caused the damage. This has been a devastating and expensive experience. I trusted First Honda with my vehicle, and they completely failed me. I cannot recommend them, and I urge anyone considering service here to be extremely cautious. More
Service team is always super friendly, helpful, and insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done! insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done! More
John and all the employees at 1st Honda have always been sweet & courteous, always extremely nice & helpful! sweet & courteous, always extremely nice & helpful! More
Derive Department is probably the most honest, up front and straightforward place I’ve ever serviced a vehicle. I’ll gladly continue to take my Si Coupe here and straightforward place I’ve ever serviced a vehicle. I’ll gladly continue to take my Si Coupe here More