1st Honda Simi Valley

Albert R and Juan S were the best Great service all around. Greatly appreciate the professionalism and respect. Both Albert and Juan were great...see you guys again in a couple of yea Great service all around. Greatly appreciate the professionalism and respect. Both Albert and Juan were great...see you guys again in a couple of years. More

Same day appointment, quick and on my way It was an unexpected problem and I got a short notice appointment. Time to replace warranty battery was reasonably quick and I was back on the road la It was an unexpected problem and I got a short notice appointment. Time to replace warranty battery was reasonably quick and I was back on the road later in the day. More

Exceeded my expectations! I’am extreamly grateful to Juan and Johann, they took the time to explain all my options. When I first got the dealer I was really undecided on which I’am extreamly grateful to Juan and Johann, they took the time to explain all my options. When I first got the dealer I was really undecided on which car I was going to get, but Johann took the time to show me all the vehicles until I found the right one. I’m happy with the vehicle I chosed, Thank you for taking the time to explain and answer all of my questions and concerns that I had. More

Lease to Buying I came into Honda to turn in my leased car in hopes of snagging a used vehicle I’d be wanting on the lot. Gabriel was my helpful sales associate. He u I came into Honda to turn in my leased car in hopes of snagging a used vehicle I’d be wanting on the lot. Gabriel was my helpful sales associate. He understood I knew what I was looking for and helped me anyway he could. He was personable, wasn’t a robot, made sure the car was something I wanted and was going to see myself enjoying. Ryan also helped us out between the numbers and providing us with a deal I was happy to walk out of there with. This is my 3rd purchase from First Honda. If you’re looking for a Honda, First Honda is a definite go to! More

New Car Love everyone at First Honda of Simi Valley!! Been coming here for 5 years now, having leased 3 cars and FINALLY purchasing my 4th!! Thank you Chase a Love everyone at First Honda of Simi Valley!! Been coming here for 5 years now, having leased 3 cars and FINALLY purchasing my 4th!! Thank you Chase and Juan for taking good care of me! More

Great Products-Very Accommodating Salesman I loved the car and our salesman, but disappointed there was actually no sale or incentives for the car we bought. Glad our dollars go to helpful Hond I loved the car and our salesman, but disappointed there was actually no sale or incentives for the car we bought. Glad our dollars go to helpful Honda people doing good things for others. An incentive or rebate of some kind would’ve been nice, or even a little grocery sack or movie tickets. I like they filled up the gas tank, which would’ve been about $50, and they didn’t tack on a charge for it. Our salesmans Johann was very kind and very patient as it had been a long time since we bought a new car (our previous car went 202,000 miles). It took me all day to decide between 2 different dealerships. I never felt like Johann was putting any pressure on me, because the car basically sold itself. He even helped us set up our phones and auto seat adjustments (when you walk up to the car with your fob, the car automatically adjusts the seat to your settings). Cool feature. The only thing that was frustrating was I needed to see numbers but it was like prying teeth, the number people (of any dealership) won’t go over nitty gritty unless you are committed to walking out with the keys in your hand. I had a difficult time with that, because I needed to know those numbers to make a decision, which the numbers person had a hard time understanding. If I’m making a major purchase, I need exact details. It was like it would be wasting their time to do it if I wasn’t serious about buying their car. I was absolutely serious and was leaving with a car from one dealership or another that day. However, I needed the details from BOTH dealerships to make a decision. Dealerships need to learn customers need the details, this alleviates sticker shock. Maybe they need an abbreviated method of an approximation of payments based on customers credit scores, so it is not such a hardship or waste of their time if you decide on a different vehicle at a different dealership. The other dealership had offered 3x what Honda was giving me, so not so generous on the trade ins. More

Transparent Juan and Johann made my experience at First Honda a good one! Johann helped me find the perfect car to suit my needs all while staying within my budge Juan and Johann made my experience at First Honda a good one! Johann helped me find the perfect car to suit my needs all while staying within my budget, he took his time to go over all my questions and even helped me set up and program my Bluetooth which I appreciated. Juan put all the numbers together and really worked with my budget. He got me an incredible deal and very thankful and grateful for that! More

Excellent Customer Service Friendly, very honest and straight forward. This is our 3rd New Car buying experience dealing with the First Automotive Group. I loved my previous Hon Friendly, very honest and straight forward. This is our 3rd New Car buying experience dealing with the First Automotive Group. I loved my previous Honda Accord and couldn't wait to get into the new 2018. Thank you! More

New car Had to find a way to unload miles that I had on my previous car, and we got above and beyond service and got me into the car I wanted. Overall awesome Had to find a way to unload miles that I had on my previous car, and we got above and beyond service and got me into the car I wanted. Overall awesome experience More

Best Car Buying Experience I came in looking for car. I knew what I wanted. Gabriel immediately introduced himself. Helped me get the car at the price I wanted. Made the whole e I came in looking for car. I knew what I wanted. Gabriel immediately introduced himself. Helped me get the car at the price I wanted. Made the whole experience not just smooth but enjoyable. I highly reccomend Gabriel. Thank you! More