1st Gear Motorsports
Puyallup, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Documented issues across multiple systems strongly support the conclusion that this truck had significant defects long before purchased by my son - My 22-year-old son purchased a used 2018 F-150 XLT w support the conclusion that this truck had significant defects long before purchased by my son - My 22-year-old son purchased a used 2018 F-150 XLT with 45,000 miles from 1st Gear Motorsports in Spokane. Within less than 3 weeks of ownership, the truck suffered severe mechanical failures involving the timing chain, transmission and 4WD system. These weren’t minor fixes; the truck became completely undriveable. What should have been an exciting first vehicle that he purchased on his own turned into a stressful and expensive ordeal. The true nature of these mechanical issues came to light when Intellidrive the Extended Warranty company, declined coverage, explicitly stating that the extensive drivetrain damage was preexisting to the purchase. While the warranty company eventually covered 75% of the repair costs after an exhausting appeal process, 1st Gear Motorsports’ failure to disclose these preexisting conditions left us dealing with the fallout. We have had several conversations regarding this matter with Chris the General Manager in Spokane as well as James Williams the owner of Puyallup office. Despite escalating the issues to the highest levels of their business. My son was stuck paying out of pocket for the remaining 25% of the repairs, plus the initial diagnosis fees at Wendle Ford. Failure to disclose major defects constitute misrepresentation or fraud even in an “as-is” sale. FUTURE BUYER BEWARE - Failing to perform a promised inspection and falsely representing a vehicle’s condition constitutes fraudulent or negligent misrepresentation, 1st Gear Motorsports conducts deceptive trade practices. Do not trust 1st Gear Motorsports lot inspections. If you can’t find a vehicle at a more reputable dealership, at least demand 1st Gear Motorsports to pay for a third party, independent prepurchase inspection of your choosing before signing anything with Chris or James. More
