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112 Mitsubishi - Service Center

Medford, NY

4.4
100 Reviews
Call Service Center (631) 203-8748

100 Reviews of 112 Mitsubishi - Service Center

Sort by
July 18, 2023

It was a true pleasure to deal with this service department. It was my first experience there and it was positive. Will definitely come back. More

by edwardre2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Groody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

July 13, 2023

They didn’t fix the problem charge me $900 when I didn’t need what they said I needed and I still have a problem They are lying the did not resolve my problem!! More

by TADAMO103
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tom and frank
Report | Print
July 02, 2023

My experience was great sales person Gasper was professional good at listening and fixing problems Insurance dept was also professional and informative Loan Dept was professional quick Thank More

by pinosey
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Doug Costabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaspar Desimone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

112 Mitsubishi responded

Dear Pinosey We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

June 25, 2023

My salesperson was Thomas he was very helpful and direct to the point. I was telling him I needed a spring tune up . More

by Sweetnicki33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas was my salesman
Report | Print
Jun 26, 2023 -

112 Mitsubishi responded

Dear Sweetnicki33 We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

June 17, 2023

Everything I bring my vehicle for service there, everyone is professional and caring. Kim is always wonderful! More

by DEBX72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Groody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 16, 2023

Everything was taken care of as promised. We were kept informed of the progress and promptly called when the work was done. More

by jasonswinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 24, 2023 -

112 Mitsubishi responded

Dear Jason Winton We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

June 14, 2023

I have the same problem with my car, they didn’t mix the problem. They didn’t know me if my car was ready to pick it up. Bad service. More

by patoml21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jun 24, 2023 -

112 Mitsubishi responded

"Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. [provide dealer email] We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around." My email is akitzen@112mitsubishi.com Thanks Andy Kitzen General Manager

June 11, 2023

I have not have good experience, it took them 3 moth to repair my 2020 PHV Outlander.they told me that they did not have the proper tool to replace the battery cantact switch. Then my Radio need it to be r More

by JLROSALES007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Auto shop the partment
Report | Print
Jun 12, 2023 -

112 Mitsubishi responded

I am so very sorry to hear about your unsatisfactory experience here at 112 Mitsubishi located in Medford Long Island NY We have noted that you are unsatisfied and will keep this on record If you would like to send me a confidential email at akitzen@112mitsubishi.com or Sales@112mitsubishi.com or call me here at 631 490 4999 I would love the opportunity to make you completely satisfied Thanks Andy Kitzen General Manager

June 10, 2023

Kim is always pleasant and professional bringing my car for service iOS alway a great experience More

by MARIAFENTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaspar Desimone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Report | Print
Jun 10, 2023 -

112 Mitsubishi responded

Dear Maria We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990 Spanish Happy customer

June 07, 2023

Tom and Kim are very friendly and professional. They listen to your concerns and know how to resolve your problem. More

by STAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Kim
Report | Print
Jun 07, 2023 -

112 Mitsubishi responded

Dear Stan7 We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

Jun 07, 2023 -

STAN7 responded

I always felt you have a great service department

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