112 Mitsubishi - Service Center

Brought my 2017 Mitsubishi Outlander in for service back in early November. I was informed there was an oil leak, needed a new header, new mounts. Which is all included as it's still under warranty. It is n in early November. I was informed there was an oil leak, needed a new header, new mounts. Which is all included as it's still under warranty. It is now January 2nd and the mount for the engine has still not been installed. I drive this vehicle back and forth to Farmingdale for work, also my 5 year old daughter drives in vehicle! Having no engine mount can cause more damage to the vehicle because of the vibrations. Im not Happy with the wait time for the engine mount to be installed and the safety of the vehicle! Someone needs to address. Thank you again. More

Your receptionist kim is very pleasant and very nice And also very helpful Your whole service department is very pleasant and helpful also very helpful Your whole service department is very pleasant and helpful More

Customer friendly. Didn't have a long wait time. Good service. Would recommend to others Didn't have a long wait time. Good service. Would recommend to others More

The service was very good and very fast, they give me the best recommendations for my Mitsubishi 2023. best recommendations for my Mitsubishi 2023. More

They have been servicing my car for over 4 years at this dealership !. The job after the car is bought is to maintain mechanical dependency & performance of the vehicle. Their reputation was bad 10 years ag dealership !. The job after the car is bought is to maintain mechanical dependency & performance of the vehicle. Their reputation was bad 10 years ago when I bought my car 28 miles away from this one that is 1-2 miles from my home ! I had extended warranty for parts & "work" that was Ended in Feb '24, only to be BLASTED with a "Fix It" Charge 6months +/- later of $16-1700 after taxes & additional charges. This should've been done much much earlier than NOW ! I don't need to paying their rates & poor maintenance routines to be in the FOUL position I was put in. Both my interior light does not work Brought to their attention several times within the past 18+ months. only to find out NOW that it is the ? Unit ? System? not the bulb !?!? POOR COMMUNICATION SKILLS !! That is a Mfg Defect ! As well my bracket for the light for the license plates rusted out so I had to pay for a factory bracket ???? That is a mfg defect ALSO SHOULD NOT BE MY COST !!! ALL OF THIS CAME TO A HEAD WHEN I WENT TO HAVE & EXPECTED, A BASIC REVIEW & NYS INSPECTION STICKER. SO THEY WAITED & MADE NO EFFORT AT ALL TO ASSIST WITH MY POSITION TO MAINTAIN MY CAR UNTIL THEY COULD "MOW ME OVER". BAD BAD , POOR POOR BUSINESS PRACTICES!!!. I WOULD NOT RECOMMEND ANYONE TO BUY OR HAVE THEIR CAR SERVICED AT THIS DEALERSHIP. I have another car in the family that is a Hyundia, which is VERY WELL MAINTAINED BY FIRESTONE after the factory warranty was up. WITH A GREAT REPUTATION & ONE I HAVE YEARS OF HISTORY WITH AS WELL ! THERE IS NO GOOD REASON TO GO BACK TO THIS DEALESHIP AT THIS TIME. From my understanding in the 10 years I've had my car (Mirage), is that this dealership has been through 2-3 owners & NOT ANYTHING GOOD HAS CHANGED ! And what type of question is "How is the Quality of the work performed ?", when I just picked it up & have to work??? Did you think I was going to put it on a lift & take a course in mechanics to learn look & see ??? I'm not naming names so you can pick out any one person. And another one "How was my pick up & delivery?" ???? Doesn't apply to me !!! What kind of question is that for a service visit ?? Dealerships are a TEAM, you either have a good one with a good captain or you DON'T You can call me anytime to discuss any of it, should you so choose . ArtieS, Ph#631-447-2003 More

I’m always satisfied with my cars service. I’ve always brought my car to 112 for service I’ve always brought my car to 112 for service More

I got good experience in this place all questions were answered about my car and the lady in the counter was very very respectful and helpful person answered about my car and the lady in the counter was very very respectful and helpful person More

I found the people there to be genuinely interested in helping me. From the parts department to the service manager and the service team, including the mechanics and front desk customer service agent. A helping me. From the parts department to the service manager and the service team, including the mechanics and front desk customer service agent. All were excellent. It is rare to find a team with such passion in their daily work lives that radiates the best of America in their professionalism, work ethics and personnel character. They streamed lined every aspect of my experience with kindness. More

Fixed Right the first time when it was promised and everything was explained to me everything was explained to me More

Always a pleasure doing business here . Honest and reliable service. Much gratitude to the entire staff . Honest and reliable service. Much gratitude to the entire staff . More