112 Mitsubishi

Avoid Service and Parts Dept One of the worst service experiences of my life. Stay away from this dealership at all costs. Car was initially diagnosed incorrectly charging over One of the worst service experiences of my life. Stay away from this dealership at all costs. Car was initially diagnosed incorrectly charging over a thousand dollars, 1st time I went it to pick up car they couldn't find it and I had to sit there 45 minutes, I broke down leaving the dealership after initial fix, waited over 5 weeks for "parts" to come in, owner wasn't accommodating until his financial interest came into play. I've sold Mercedes, BMW's and Chevys, so I have a lot of experience with car dealerships...I've never seen anything like this place. It's a shame because two of the people there, Kim and David, are nice people. Avoid this place like the plague More

Good Guys - Great Experience Howard and James helped me with my Mitsibuchi Outlander PHEV. Howard is a classic salesman with old school values and James is a consummate profession Howard and James helped me with my Mitsibuchi Outlander PHEV. Howard is a classic salesman with old school values and James is a consummate professional. It was a pleasure to do business with them! More

Great experience These guys were awesome they made the experience so easy and they were great to work with. I would recommend these guys to anyone everyone. These guys were awesome they made the experience so easy and they were great to work with. I would recommend these guys to anyone everyone. More

Best customer service ever!!!! I went to 112 Mitsubishi after going to many different dealerships ... My search for a car ended there when the professionals at Mitsubishi 112 hooked I went to 112 Mitsubishi after going to many different dealerships ... My search for a car ended there when the professionals at Mitsubishi 112 hooked me up with my new ride More

Horrible and a fraud Do not go there, they will rip you off, they took my money from the lender Ally Mitsubishi and never paid Mitsubishi credit, here I am on my second pa Do not go there, they will rip you off, they took my money from the lender Ally Mitsubishi and never paid Mitsubishi credit, here I am on my second payment to Ally and Mitsubishi never got it check,,! Mario the finance guy doesnt return my calls and even in conference call with Mitsubishi credit he wouldnt puck up, we were on hold for over 30 minutes DO NOT GO THERE !!!! You will regret it for the rest of your life !!! More

TERRIBLE RUDE PEOPLE Bill in the repair department was a total jerk and completely rude. Not to mention he is incompetent. The guy called me on 2/28/2018 and started yel Bill in the repair department was a total jerk and completely rude. Not to mention he is incompetent. The guy called me on 2/28/2018 and started yelling at me for no reason. I couldnt get him to stop talking and listen to me. I was attempting to tell him about an error message i had taken a picture of. He would not let me finish speaking. This is a terrible place to do business with and Bill in the repair department should be fired immediately. Adam Y More

Poor service I was a service advisor for many years before switching fields and this is not how it is done. Gentleman behind the counter was very rude and cold, ne I was a service advisor for many years before switching fields and this is not how it is done. Gentleman behind the counter was very rude and cold, never introduced himself, huffed twice at me for asking questions, wrote up my complaints improperly so that I had to rewrite the. Myself in pen when signing . Place was VERY slow I've never been to a service department (especially for a 2 brand store) where the place was empty at 8am and yet he still paid no attention and rushed me through the process as if he had a line out the door. Then they pull up my loaner car and it is a 2010 with over 80000 miles,I've never seen that before the car smelt old and musty. Very poor experience all around which is was because even though the sales department wasn't exceptional they didn't give me a major reason not to come back. If I could give less stars I would have More

March 2016 What a great experience! No pressure! No nonsense. I had Eddie a fairly new salesman he was very informative and helpful. I got an amazing deal on a 2 What a great experience! No pressure! No nonsense. I had Eddie a fairly new salesman he was very informative and helpful. I got an amazing deal on a 2016 full size OUTLANDER SEL..I LOVE IT. Thank you again for everything, Peggy M More