112 Mitsubishi

For something that was suppose to be such a pleasant experience was definitely far from it . Coming to this dealership has been nothing but a mistake from the moment of walking in, I should have listene experience was definitely far from it . Coming to this dealership has been nothing but a mistake from the moment of walking in, I should have listened to my gut feeling . Not only did I not receive the $500 “fully refundable” deposit that was promised that they told me I needed to do in order to hold the car I wanted (still two weeks later still have not been given my deposit back) but also was never told about the 17% interest rate until after. When I sat down to try to speak with someone about pricing on the car they were more about running my credit instead of discussing the actual amount of the car in the first place. When I did ask in the mid process of them running all the information I was told that I had to wait because they were to busy to speak at the moment as If my question was absurd to ask at that time . Soon after they ran my credit and tried to switch my insurance they decided to have me wait a few days until anyone was able to give an actual price/answer for the biweekly payments . (Which the owner was very rude/inconsiderate when I told them the price was to high and I wanted to look at other options) But kept telling me that I had ,”an amazing deal for what I was trading in.” The owner soon became very admit on continuously calling my phone while I was at work to try to sell me other cars when I explained I could not answer at the moment due to me being at work . When I decided that I wasn’t going to do business with them due to the high rates and amount of pressure they were putting on me to buy/sell me on all these cars, the attitude of their service of the place entirely just got worse and now refusing to give back my deposit in general.(After Timio told my husband and I not to worry that if we don’t want the car we will be fully refunded.) Really hope no one gets taken advantage of like I did as well as hopefully not getting disrespected for not wanting to purchase from a place full of rude salesman. I definitely would not recommend this place at all . Plenty of other great dealerships on 112 that I wish I had went to first instead of having to fight with this company in order to receive back what I was promised . More

hands down best service department experience ever.my transmission went bad. They had a loaner car for me and great communication fron the service desk as to the progress of the repair.special thanks transmission went bad. They had a loaner car for me and great communication fron the service desk as to the progress of the repair.special thanks to Kim at the service desk. I highly recommend 112 Mitsubishi. More

Very typical Car salesman like. First we went it to ask about a used car and they automatically steered us to a New car. I understand that's what they do. We looked at 2019 outlander ES they have multiple about a used car and they automatically steered us to a New car. I understand that's what they do. We looked at 2019 outlander ES they have multiple 2019's on the lot at the time. This one was very nice had a lot of feature ect. when they were working the numbers they with all the "discount ect." they got the number down to "there bottom" . We left a deposit so we could go home and discuss. They didn't pressure us we went another dealer and found out that we could get a 2020 same SUV same features for same price. (with less discounts) because not all the discounts that are available for the 2019 aren't for a 2020. The market value price for the 2020 was less than the 2019. That makes no sense. They Also advertised a 2019 same suv for 19,999 the next day and when we went in to talk to the the second time and asked them about it they blew it off as no no that's what we got your price down to. I also didn't like that they lists cars at a price which is after you put $2000 down. That's not the price it's a seller's manipulation tool. This is what I feel like they are very manipulative and very typical salesman like. We went to another dealer who didn't play games didn't try to sell us on something we didn't want, and the price listed was the price no after 2000 down crap. In the end we went with this dealer and got what we went in for. More

Awesome customer service, great deals would definitely recommend this dealership to friends. I will be a return customer in the future. Thank you for a great experience recommend this dealership to friends. I will be a return customer in the future. Thank you for a great experience More

Great place. I left with a car the same day and could not ask for better experience. The finance manager went over everything for me And was able to answer all my questions. I will definitely be recommending ask for better experience. The finance manager went over everything for me And was able to answer all my questions. I will definitely be recommending family and friends to go there. More

They were awesome and I would not buy a car anywhere else I will recommend to my friends and family and continue to use them in future I will recommend to my friends and family and continue to use them in future More

sales department I had an amazing experience at 112 Mitsubishi. From my sales person to the finance dept. to the vehicle delivery. I will definitely be recommending fa I had an amazing experience at 112 Mitsubishi. From my sales person to the finance dept. to the vehicle delivery. I will definitely be recommending family and friends. Great job guys More

Liars and Thieves My car spent almost seven months at 112 Mitsubishi undergoing an SST transmission R and R that should have gone to one of two specialists in the count My car spent almost seven months at 112 Mitsubishi undergoing an SST transmission R and R that should have gone to one of two specialists in the country that have the knowledge and the parts to fix. Instead, they found a hack shop locally to do the job without any knowledge of the transmission (which ultimately had to be removes opened and reinstalled only to breakdown two week s later). I had to go to small claims court to find out who did the work which they wouldn't tell me after three months of requests. I found out they paid the hack one third what they charged (defrauded) the warranty company for the shoddy repair. The only good news was they had to pay for a new factory valve body after 4 weeks of trying to clear codes with no luck. I ultimately had to send the tranny to the specialist to get it repaired correctly, all out of pocket. Good luck if you bring your car there for service..... More