101 Auto Outlet

Outstanding Service Still Exists! I strongly recommend 101 Auto Outlet, I will definitely be back for any future car purchase. I have never had such a friendly and fun car buying expe I strongly recommend 101 Auto Outlet, I will definitely be back for any future car purchase. I have never had such a friendly and fun car buying experience. There was absolutely zero pressure, my wife and I were able to drive the car by ourselves which allowed us to comfortably review the car. The car we purchased was in great shape and had been thoroughly reviewed by their mechanics giving us great piece of mind. Dennis, our sales person was more like a fun family member than a salesman. He was very knowledgeable, understanding, and extremely helpful during the car purchasing process. The 101 Auto Outlet will be my first stop whenever I'm looking to buy a car. Try this place out, you'll be glad you did. More

Prestantious, Eximious From the start, just submitting the online inquiry regarding the vehicle we wanted. We got a quick response, no pressure. 101 did follow up wi From the start, just submitting the online inquiry regarding the vehicle we wanted. We got a quick response, no pressure. 101 did follow up within the week to see if we wanted to come down and take a look at the F-150. We let them know we would be there on a Saturday. Upon our arrival, we were greeted by 2 gentleman. They already knew who we were. They shook our hands, introduced themselves and said let me get the keys and they said take the vehicle for a drive. No one went with us from their dealership. Which is odd, other dealerships, they want a dealer representative to go with you when you test drive. They made us feel more than comfortable from the first phone call to when we arrived to the dealership/office. When we came back, they took us in. We talked a bit with Dennis and went over all the numbers. They didn’t try to put us in another vehicle, they did all they could beforehand and behind the scenes we did not see that made the deal possible. The atmosphere was in a comfortable setting, the attitudes were very upbeat and positive but yet easy going. Which made the process so much more at ease. With the talking, before we knew it the deal was done. I would say no more than 1 hour max, maybe even less to purchase the F-150. We had some small issues with the vehicle, we communicated that to them and scheduled an appointment and it is all taken care of now. What an unforgettable Experience, We would recommend this dealership to anyone looking for a vehicle. I would like to Extend our Gratitude to Dennis and Scott for all the Extra efforts in putting us in our Black F-150, We love it! They were such a PLEASURE to work with. More

I love my car, best experience! I highly recommend 101 Auto Outlet. They are friendly, fun, helpful and caring. They will help you get what you want. There is NO pressure, just an ov I highly recommend 101 Auto Outlet. They are friendly, fun, helpful and caring. They will help you get what you want. There is NO pressure, just an overall great experience. I love my car and I will definitely be going back in the future. More

Great Customer Service As an employee in the customer service industry and I know how difficult it can be to make one customer happy, much less all of them. I bought a much As an employee in the customer service industry and I know how difficult it can be to make one customer happy, much less all of them. I bought a much better truck than I was looking for at a great price. Before beginning my car search I began researching car dealers. I read horror story after horror story of people who were ripped off by used car and new car dealers alike. One phrase that really stuck with me was “You know a dealer is lying because his lips are moving”. I went in with all my defenses up, had the truck inspected by an ASE certified mechanic. Before I left the dealer Scott told me if I had any problems to let him know and he would take care of it. After buying the truck I had one small issue with a door lock. I informed Scott about it and he said “No problem! Bring it by and we will take care of it for you!” And he did just that! I was very surprised to find a car dealer was true to his word and pleased at the level of customer service, which isn’t offered at the bigger dealers. I also had a pre-approved loan from my personal bank with a terrible interest rate, which was blown out of the water by the great interest rate given by the financial institutions who work with 101 Auto Outlet. Daphne did an excellent job of explaining all of the legal talk of the contract. I wouldn't go anywhere else for a used car. More

Phenomenal Experience......... This is the first time I purchased a vehicle that my excitement and joy of a new vehicle did not contribute to my patience of dealing with Sales, Cust This is the first time I purchased a vehicle that my excitement and joy of a new vehicle did not contribute to my patience of dealing with Sales, Customer Service, Finance , Managers, Being Up-Sold and junk at closing. This was truly a seamless and enjoyable and memorable experience. Created by the staff of 101 Auto Outlet and not my excitement fueling my patience to deal with the normal we are conditioned to deal with when buying a new vehicle. I will let all know to look here first when in the market for a new vehicle. Be prepared to be surprised when you engage this staff, as they shoot straight with no fluff. And truly not only have a desire to help but a passion to help people accomplish purchasing a vehicle suited for them. No matter there history good or bad. They want to be the ones that made your dream come true. They helped me accomplish that, and the day I was there, I was able to witness them accomplish this for 3 other customers before me. All conducted with the same Decorum ,Respect and appreciation that I was treated with. Thanks again Scott and Dennis Sincerely, Bryan L Marquis More

Family Fun This place is top notch! Scott and Dennis are amazing people running a great family business, which is why we decided to buy here. Our kid was terrori This place is top notch! Scott and Dennis are amazing people running a great family business, which is why we decided to buy here. Our kid was terrorizing their office and they just laughed out off, even after my 3 year old attacked Dennis. They truly are concerned with getting you the best deal they can, even offering us a newly discounted price, lower than the advertised price, which was already tremendous deal. They have made a return customer of my wife and me, and I've already told 3 people about 101 Auto Outlet. 10/10, 5 stars, 100/100, anyway you call it, this family is all aces. More

Bought my first car Donnie and Scott were great to work with! We have been to a few big dealerships previously and 101 auto outlet was very refreshing in comparison. They Donnie and Scott were great to work with! We have been to a few big dealerships previously and 101 auto outlet was very refreshing in comparison. They were super friendly and helpful. They didn't pressure us to get into something we didn't love. We love that that they were able to get us into a great vehicle for the price we needed! I would definitely recommend them to anyone I know in search for a car. Thank you guys, you are awesome! More

True customer service I love this dealership. I came with all kinds of defenses up because of two awful experiences with big dealerships... Then when I got there they let m I love this dealership. I came with all kinds of defenses up because of two awful experiences with big dealerships... Then when I got there they let me test drive every vehicle I wanted... They actually had the vehicles they advertised online (unlike the other dealers, btw!!!) and the prices were completely reasonable to me. They got me financing with a good interest rate, and they did not make me feel like I was a waste of their time just because I wasn't able to buy a brand new car. Thank you Dennis and 101 Auto!!! More

We Love our 2001 Buick LeSabre We had our previous car, a 2000 Buick LeSabre Limited, stolen before Christmas. It was a car we intended to keep for several more years so we hoped to We had our previous car, a 2000 Buick LeSabre Limited, stolen before Christmas. It was a car we intended to keep for several more years so we hoped to find another LeSabre similar to our previous one. We saw 101 Auto Outlet online ad for a 2001 Buick LeSabre and called them to set up an appointment to see the car the next day. When we got there, Scott had not only put on new tires but had it waiting out front for us to test drive. It had 50,000 less miles on it than our stolen LeSabre plus more features. It was in very good condition for its age. We took the time to check out a few other vehicles for sale at 101 Auto. At no time did we feel pressured to choose between the LeSabre and the other cars we expressed an interest in. The LeSabre was our choice and Dennis was very helpful in going over the paperwork and finalizing the sale. We've had the car for two weeks and have had our preferred auto service thoroughly go over the car from front to back. There were a few minor things to be taken care of but their opinion was that we got a heck of a deal on a car that should last us for many more years and miles. We highly recommend 101 Auto and Scott and Dennis to anyone looking for a quality used car at a fair price. More