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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
708 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 708 reviews

February 21, 2025

Very transparent with pricing and time involved. I always get a heads up when I leave about which service is next due and how much it might cost. More

by rosalyndburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 22, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! It's our pleasure to provide comprehensive and transparent service. We appreciate you making us your service home, and look forward to serving you again!

February 20, 2025

Had tech rep who was quite helpful and thorough in reviewing my car. Mechanic was quick and did his job in great time. As an older person I appreciate being talked with and not at . Great service all More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Feb 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! It's our pleasure to provide clear and straightforward service. We appreciate you choosing us, and hope to see you again!

February 19, 2025

Fast and friendly service. I get shuttle rides to and from work with ease. Thanks! More

by conburf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Feb 19, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to provide convenient and timely service. Thank you for choosing us- we look forward to seeing you again!

February 19, 2025

My service rep communicates well. My car was serviced and returned faster than the time quoted. Service center was neat and clean. Offerings e.g. coffee were sufficient. More

by sadir1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Feb 19, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It was our pleasure to work with you. We hope to see you again!

February 19, 2025

I had very good communication with the service advisor, Eric, once the agent was made. The technician shared a video of the inspection with comments that was easy to understand. More

by ronald.deangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if there's anything else we can do to assist- we hope to see you again!

February 19, 2025

Great Experience with all departments ! I would highly recommend going to #1 Cochran Subaru! Thank You ! More

by no screen name
Recommend Dealer
Yes
Employees Worked With
Bryan Alton 5 stars, Jeff Gessler
Feb 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We appreciate you making us your service home, and look forward to working with you again.

February 17, 2025

Lexi from #1 Cochran Subaru has been very proactive at reminding me that my Automobile and Emissions Inspections were coming up. This saved me from an end-of-the-month scramble to get things done at an in More

by Hart Wilke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Love, TJ Hannah
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you the service you need in a timely manner. We hope to work with you again!

February 17, 2025

Mandy explained the whole process, the process was quick and efficient. The waiting room was clean with wifi and good coffee. Some snacks could be nice. More

by romer99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us! We appreciate the feedback, and are glad to hear you enjoyed your time with us. We hope to see you again!

February 17, 2025

Front desk customer service agent who assisted me was amazing ! She was soo kind and nice smiles and had a wonderful personality More

by james.mitcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We will be sure to pass along your praise to our team. Thanks for choosing to work with us- we hope to see you again!

February 17, 2025

Quick and helpful every step of the way! Managed to find the exact car I was looking for within a few days and made the entire process super easy start to finish. Would definitely get anothe More

by Hbitzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Huy “Andy” Dang (5 stars), Chris Grobmyer
Feb 18, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with our team! It's our pleasure to help you find the perfect vehicle. We hope you're enjoying your new ride, and look forward to working with you again in the future!

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